We travelled here on 11th March for a family break with my 2 and a half yr old son and mam & dad. We stayed in one of the family rooms which had 2 big single beds, a sofa bed and a sort of camp bed which were all comfortable, the only problem with the room was the storage, apart from a small wardrobe with a hanging rail (limited coat hangers) and a few shelves, there was nothing else in the room (3 adults & 1 child have a lot of clothing) a set of drawers or even some bedside tables would have been a godsend especially as the room says (sleeps 4) this isn't a complaint merely just a suggestions for some more space to put your clothes.
The Hotel itself was very clean, rooms cleaned daily and all areas kept immaculate.
The daytime entertainment was very good and the staff really nice, they had lots of time for you and tried to get people involved without being too 'in your face' One thing though, the smaller pool was not heated and was way too cold to take my Son in, which was a shame as the bigger pool was quite deep.
The food was amazing.. we were half board and really couldn't complain at all, there was a variety of meats, fish, vegetables, fresh salad, fruit and sweets a plenty for the evening meal.. the breakfast was also very good with fresh fruit, museli, porridge, fresh juices, cooked breakfast an omelette station etc etc... to say we gained a few pounds would be an understatement!
We didn't see a lot of the evening entertainment as the little one was tired by then, which brings me onto the kids entertainment... again the animation team were very good, however the evening kids evening entertainment didn't start until 8.30pm which was a little late but as we were on holiday we kept the little one up a bit later, however most nights it really only consisted of maybe 2 or 3 songs played then a film or programme was played onto the screen and that was it... there was a visit from some animals and a bird show which was quite nice however they said you could get a photo with the animals then wanted to charge for the picture!.. I don't know wether we were still a little out of season but I do think the nighttime programme for the kids could have been a bit better as there were quite a few children there.
My last and most important thing for me was the playground.. we chose this hotel above many others due to the pictures of the playground as we thought my Son would love it however we took him in a few times, then I didn't want to take him back... if the British health and safety inspectors were to go in there, they would close it down immediately!... there were high drops on lots of the climbing frames that weren't covered in, I nearly died when my Son climbed up into the frame which had a ball pool underneath, walked round and was faced with a drop of about 4 foot where the end of the frame stopped!.... the slides had gaps around them where a child could easily have slipped and fell though... my Dad had my Son there one day and a little girl did actually fall through one of the gaps onto the padded floor and really hurt herself.. something definitely needs to be done about the park, it looks amazing but I think its a death trap and won't be long before a child is hurt (god forbid)....
Anyway to summarise, this is a beautiful hotel in a good location close to decent bars and shops... the food was amazing and the hotel clean & tidy with good entertainment... we probably wouldn't return with my Son until he is a lot older but overall a really nice stay
- Official Description (provided by the hotel):
- The Spring Hotel Bitácora**** situated in the center of Playa de Las Americas and surrounded by a, sub-tropical garden is the perfect family hotel. It is only a short stroll from the shopping centers and entertainment area. A fabulous beach is just few minutes away and also near the golf course Las Americas (1 km). ... more less
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- Also Known As:
- Bitacora Hotel Tenerife
- Hotel Bitacora Tenerife
- Bitacora Tenerife
- Spring Hotel Bitacora Tenerife/Playa De Las Americas