Just arrived home yesterday. Such a fantastic hotel nothing to fault them on at all. We arrived around 7pm and got a taxi straight to the hotel costing €25. The lady at reception who checked us in was so helpful, we were upgraded to a superior room. Room 9419. This was a pleasant surprise.
The room was lovely, a big spacious living area with a fold out sofa, separate bedroom. 2 balconies one small one over looking the street and a larger one over looking the pool. The large balcony was a great space with a plunge pool and sun loungers. There was noise at night from Hard Rock Cafe but this didn't bother us at all.
Breakfast was amazing, so much choice, was hard to decide every morning what to have. Everything looked lovely.
Plenty of loungers around the pool area. Which was kept very clean and tidy.
I also felt very safe in the hotel with the secured card entry system.
Great location. Right on the beach one way and right out to shops and restaurants the other way.
I would like to say how nice, polite and helpful all the staff were, it really makes a difference. Nothing was to much trouble for them. Booking taxis, late check out, everything we asked for was granted.
I definitely will be back and I am going to recommend this hotel to my parents.
- Official Description (provided by the hotel):
- A beachfront hotel of classic elegance in a fantastic setting right on the world-famous Playa de las Americas in Southern Tenerife, it offers guests comfortable rooms with antique Roman touches, spa relaxation with thalassotherapy and perfect tranquility. ... more less
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- Also Known As:
- Cleopatra Hotel Tenerife
- Hotel Cleopatra Palace
- Cleopatra Palace Tenerife
- Cleopatra Palace Hotel Tenerife/Playa De Las Americas