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“Birthday Breakfast”
Review of H10 Conquistador

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H10 Conquistador
Walsall, United Kingdom
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Birthday Breakfast”
Reviewed 2 April 2014

Excellent staff service making my wife´s birthday breakfast a great start to her day. Many thanks Miguel.

All the staff in La Vita E Bella give 100% customer service making it a privileged experience. We have stayed many times and this is the star attraction to the hotel.

Lee and Vikki

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank VictoriaLee1091
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anabel G, Director de Relaciones con Clientes at H10 Conquistador, responded to this review, 10 April 2014
Dear Lee and Vikki,

Thanks to post your great experience on TripAdvisdor with us.

We are glad to know you have enjoy your special day, your Birthday! We strive to offer an excellent holiday experience for all our Guests.

It would be a pleasure for us to see you again!

We will get all our personal yours sinceresly considerations,

Kindest regards from H10Conquistador's Team !
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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  • Value
  • Cleanliness
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Warrington, United Kingdom
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 2 April 2014

This is our third visit to the Conquistador hotel in Playa de las Americas in Tenerife. As usual the service and standard was excellent. All the staff are very welcoming and friendly, but also very efficient. We stayed in room 373 and as usual the room was very clean and comfortable. Our maid, Dolores was very good and always had a smile and a greeting every time we saw her. The food was varied and tasty and the waiters work very hard to ensure that everyone has excellent service and that the tables are cleared fast and efficiently.
There is only one point that I would like addressed and that is the reservation of sun loungers to get the best spot - which the hotel says not to do - but every day the same people reserve the best sun loungers and then disappear for hours, and at this time of the year especially, there is always loungers available all day. No one seems to police this and I have mentioned it on every review. Otherwise 5 stars as usual

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
2 Thank Janet B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anabel G, Director de Relaciones con Clientes at H10 Conquistador, responded to this review, 3 April 2014
Dear Janet B,

Thanks a lot for posting your enjoyable holiday at H10Conquistador on TripAdvisor.

We would like to take this opportunity to apologize for the inconveniences that occurred during your stay, everyday we are trying to follow this mesure by all our guest. We are working hard to improve our services, this being the reason your feedbacks are so important for us.

We hope to welcome you once again at H10Conquistador.

Kindest regards from H10Conquistador's Team !
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Holyhead, United Kingdom
Level 3 Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 April 2014

We have stayed at an H10 previously (The Rubicon Palace on Lanzarote) which we rated very highly and would definitely go back to. So on our next holiday to Tenerife we thought that we give the H10 Conquistador a try. We booked all inclusive and paid to upgrade to Privilege when we arrived there. Breakfast in the privilege restaurant was chaotic, you were either forgotten about or sometimes did not even seem to exist, in the evenings the restaurant was only open for 5 nights which was unfair when you have paid for an upgrade. To be fair though the evening meal in this restaurant was very good. We did use the main restaurant but found it extremely busy and on occasion had difficulty in finding a table, the privilege option also gave you a different choice of wine but a few of the waiters did not understand this and had to go away and ask what the privilege option was. The privilege lounge was good as was the small private area at the pool. The Hotel is well located for the beach and the main shopping areas. The privilege room we had overlooked the pool but it was set in a corner of the hotel so it had an awkward shape.
I know I have mentioned the privilege facility more than once but it was an option we paid for and expected more.
Personally we would not go back to this H10 but I have noted other reviewers have different opionions

  • Stayed October 2013, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank malcolm201
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anabel G, Director de Relaciones con Clientes at H10 Conquistador, responded to this review, 3 April 2014
Dear MalColm201,

We would like to thank you for your comment on TripAdvisor about your experience.

First of all I would like to take this opportunity to apologize for the inconveniences that occurred during your stay. Your feedback is very important to us and we will take all your comments into consideration.

Naturally, We are disappointed to learn of you rating your stay so poorly... All of us here at H10Conquistador are very proud of the number of positive contributions that our guests left for us and I am sorry that you did not feel the same way.

We strive to offer an excellent holiday experience for all our guests and we hope that you will give us the opportunity to recover your confidence in us in the future.

Kindest regards from H10Conquistador's Team !
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Port Talbot, Wales, United Kingdom
Level 3 Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 31 March 2014 via mobile

We have just got home after 9 nights in Tenerife.
I have been to Tenerife 3 times prior to this. But this is the best hotel I've stayed in whilst out there.

Good service and very helpful staff.
No complaints. Great value.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Kevin T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anabel G, Director de Relaciones con Clientes at H10 Conquistador, responded to this review, 1 April 2014
Dear Kevin,

We would like to thank you for your comment on TripAdvisor about your experience.

We always try to provide guests a memorable stay and make their experience unforgettable.

We hope to welcome you once again at H10Conquistador.

Kindest regards from H10Conquistador's Team !
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Liège, Liege, Belgium
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 31 March 2014

Hello Miguel, is my third time I come here, the best hotel in Tenerife, and a big thanks to the staff Evelyn reception, Lourdes, Juan Jesus, Moises, Jhonathan, Alessandro y Rocio in the restaurant, Monica, Carla y Natacha entertainment team, Roberto swimming pool, the cleaning women, all people are happy to work in this hotel, the place is beautiful, variety of food very large for all, even for vegetarians, the staff in the restaurant very professional, every day differents themes, animation the day and the night with qualified people, hotel very clean, three different swimming pool and a spa, I recommend this hotel, for the people who like to visit, to walk even the one who want to do farniente and fiesta, for all couple, familly, alone, you never be annoyed in this hotel, thanks again to all of you, and see you again of course big kisses

  • Stayed March 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Vanessa B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anabel G, Director de Relaciones con Clientes at H10 Conquistador, responded to this review, 1 April 2014
Dear Vanessa,

Thank you for your great review on TripAdvisor about H10Conquistador and for recommending it to other travellers. We feel really proud when receive comments as yours.

We are glad to know that you have taken pleasure in your holidays and want to come again to stay with us this is the best reward to our efforts, a satisfied customer. We really appreciate the confidence you have placed on our hotel.

We will get all our personal yours sinceresly considerations,

Kindest regards from H10Conquistador Team!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ingatestone, United Kingdom
Level 3 Contributor
11 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 31 March 2014 via mobile

Nice and clean rooms. Outside space well planned. Lots of activities to keep the children and mum and dad entertained as well. Good food with a big choice - located in a good spot if you want to go and explore. Weather as you would expect - nice to get away from the rain of England for a break and chill for a while. Would recommend for families and would happily go back again one day

Stayed April 2013, travelled with family
Helpful?
1 Thank Stuart F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anabel G, Director de Relaciones con Clientes at H10 Conquistador, responded to this review, 1 April 2014
Dear Stuart,

Thanks a lot for posting on TripAdvisor your enjoyable holiday at H10Conquistador.
We appreciate the time dedicated to share your impression of our hotel and it is fantastic to hear that you enjoyed your stay and that you recommend it for all travellers looking for a relaxing holiday destination.

We always try to provide guests a memorable stay and make their experience unforgettable.

We hope to welcome you once again at H10Conquistador.

Kindest regards from H10Conquistador's Team !
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Conwy, United Kingdom
Level 3 Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 29 March 2014

We enjoyed our stay at the H10 Conquistador Hotel, our room was a nice size and the hotel is clean, the only point we can make is, that there are no tea making facilities in the room plus plus the couch in the room was very worn and needed replacing.

  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank bigboss07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anabel G, Director de Relaciones con Clientes at H10 Conquistador, responded to this review, 31 March 2014
Dear guest,

At first, we want to thank you posting on TripAdvisor about your experience with us, H10Conquistador.

We would like to take this opportunity to apologize for the inconveniences that occurred during your stay.
We are working hard to improve our services, this being the reason your feedbacks are so important for us.

We hope to welcome you once again at H10Conquistador.

Kindest regards from H10Conquistador's Team !
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about H10 Conquistador

Property: H10 Conquistador
Address: Avenida Rafael Puig 36, 38660 Playa de las Americas, Tenerife, Spain
Phone Number:
Region: Spain > Canary Islands > Tenerife > Playa de las Americas
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in Playa de las Americas
#7 Family Hotel in Playa de las Americas
#7 Top resorts Hotel in Playa de las Americas
#8 On the Beach Hotel in Playa de las Americas
#8 Spa Hotel in Playa de las Americas
#16 Luxury Hotel in Playa de las Americas
Price Range (Based on Average Rates): ££
Hotel Class:4 star — H10 Conquistador 4*
Number of rooms: 485
Official Description (provided by the hotel):
Facing the sea in Playa de las Americas, with direct access to the promenade, H10 Conquistador has just been revamped, giving it a very bright and modern design with a maritime feel. You'll be amazed by the extensive range of services offered by the hotel: Privilege, Exclusive Rooms and Services, for stays with that extra touch of exclusivity, Despacio Thalasso Centre, our Health and Beauty Centre for pampering yourself during your stay, and our wide variety of gastronomic options, including new eateries such as the Italian restaurant La Vita e Bella, the Teppanyaki Sakura and the specialised coffee shop Mike's Coffee.​ ... more   less 
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Also Known As:
h10 Conquistador Hotel Playa De Las Americas
Tenerife Conquistador
h10 Conquistador Resort
Conquistador Hotel Tenerife
Hotel Conquistador Tenerife
Conquistador Tenerife
H10 Conquistador Tenerife/Playa De Las Americas

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