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“Wonderful time” 5 of 5 bubbles
Review of H10 Conquistador

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H10 Conquistador
Lake Myvatn, Iceland
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Wonderful time”
5 of 5 bubbles Reviewed 11 April 2014

This was our third time at H10 Conquistadaor but this time we decieded to treat myself with privilege accommodation and it was completely wonderful. The rooms are great, not to big but clean and nice looking. The view from the balcony and the balcony itself was magnificent, we loved how big they were. We have to praise the service and the food, both was fantastic and we loved the food.

There was a little loud in the garden but it didn't disturb us because we had this amazing private sunbathing acommodation upstairs which was included in the privilege acommodation. The chairs and the facilities in the Piano Bar could be better, they were a little to uncomfortable for our taste.

  • Stayed March 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Hrafnhildur63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anabel G, Director de Relaciones con Clientes at H10 Conquistador, responded to this review, 14 April 2014
Dear Hrafnhildur63,

Thank you for your great review on TripAdvisor about H10Conquistador and for recommending it to other travellers. We feel really proud when receive comments as yours.

We are very happy you have decided to come back and choose the Privilege Service, the way where you can spend a relaxing holidays with news facilities.

We will be waiting you!!

Kindest regards from H10Conquistador's Team !
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (1,030)
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Kilmarnock, United Kingdom
Level Contributor
131 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 bubbles Reviewed 10 April 2014

We are regular visitors to Tenerife and have stayed in 3 other H10 hotels in the resort. This visit was very enjoyable.

LOCATION

The hotel is in a wonderful location, on the promenade with pleasant walks to Los Cristianos and to Playa de las Americas. There are very good shops in the streets nearby and lots of good restaurants, cafes and bars.

PUBLIC AREAS

The hotel has been refurbished and all the public areas are bright and well furnished. There is a large bar area close to reception and a function suite for evening entertainment.

POOL AREA

There is a large pool area with 3 pools. Lots of sunbeds and brollies. They are strict about not reserving sunbeds which is very good as it means there are always beds available. There are well-maintained garden areas around the pool too. A large pool bar is adjacent for snacks, drinks and lunches.

RESTAURANTS

Meals are generally buffet-style. The main restaurant is huge, with the food areas well spread out so there is little congestion. Tables are usually available - the have a pictogram showing peak times so you can avoid the busiest slots.

Meals are very good - a wide choice of food well prepared.

Those on all-inclusive packages can eat once in the Italian a la carte restaurant, as do "Privilege" guests (for all meals). We got one free meal there as we are H10 Club members - it was excellent. We even paid to go another night (and got 45% discount).

ROOMS

Small but adequate. I recommend a room with a pool view (which also gets a sea view), some rooms face onto streets. Balconies are not private and you can see into other balconies but not a big problem. Rooms have a fridge, air conditioning and TV. Safe is extra.

ENTERTAINMENT

The "animacion" team try hard. Kids Clubs, poolside entertainment - cocktail making, dancing etc, exercise in pool. At night a pianist plays in the lobby bar and there is a "show" of variable quality in the function suite - not really for us. We often walked to the Gaelic Corner or Bulls Head to listen to live music.

My only small niggle is that Reception is often busy and could do with more staff at peak times. The lifts get very busy at peak times too.


We would definitely consider a return visit to this hotel. It's sister hotels nearby - Las Palmeras and Gran Tinerfe are also worth considering but this one probably edges them out.

Room Tip: Ask for a room with a pool view, which also gets a sea view. Some other rooms face the street.
See more room tips
  • Stayed April 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Colin_Cameron1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anabel G, Director de Relaciones con Clientes at H10 Conquistador, responded to this review, 11 April 2014
Dear Colin_Cameron1,

We thank you and appreciate the time you have taken to leave us a review on TripAdvisor. This helps us to meet our main goal; to ensure all guests have a relaxing and enjoyable holiday.

It is a great pleasure to us to hear that in your case we succeeded. Our location is something that we are very proud about as it allows all our guests to enjoy the amenities on offer around us, which you certainly did!

We thank you for your visit and look forwards to welcoming you again in the not too distant future.

Kindest regards from H10Conquistador's Team !
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Barrow in Furness
Level Contributor
63 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 bubbles Reviewed 10 April 2014

We have stayed at the Conquistador many times and have just returned from a 10 day break. There was not anything that you could possibly complain about. The room was very clean and the bed linen changed during our stay. The food selection in the dining room is extensive and should provide for all tastes and diets. The standard of the evening entertainment has improved over previous years. The location of the hotel is good,being on the flat part of the coast makes it easy to visit the shops and it is a lovely walk around the coast to Los Cristianos. We are looking forward to our next visit to Tenerife which will be definitely at the Conquistador.

  • Stayed March 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank jickmoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anabel G, Director de Relaciones con Clientes at H10 Conquistador, responded to this review, 11 April 2014
Dear Jickmoe,

Thank you very much for staying one more time with us and your kind words on TripAdvisor about your experience with us.

We are pleased that you enjoy our amenities and the services of our great staff. Thank you so much for your great feedback, we deeply appreciate your comments.

Our location is something that we are very proud about as it allows all our guests to enjoy the amenities on offer around us, which you certainly did!

See you soon !!!

Kindest regards from H10Conquistador's Team !
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leeds, United Kingdom
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 10 April 2014

Me and my boyfriend stayed here in July 2012 for 1 week. We stayed half bored for our first holiday abroad. Check in was quick and the staff were really helpful! We decided not to pay extra for a pool and sea view but once we arrived in our room we were pleasantly surprised that we had got a pool sea view. The room and hotel were very clean and modern, we couldn't fault it. Food was lovely but as always on holiday it gets a bit boring so we went out a few times. Entertainment in day and night was really good. Pool is lovely and sun beds with cushions get reserved quickly. Great holiday! Looked at booking again but the price seems to have gone up with popularity.

  • Stayed May 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Keeeeleyl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anabel G, Director de Relaciones con Clientes at H10 Conquistador, responded to this review, 11 April 2014
Dear Keeeeleyl,

Thank you to share your experience about our hotel on TripAdvisor.

You had been in our hotel two years ago, and you have shared your experience now a day so you don't know about our improvements; we have a big variety in our buffet, each day a different thematic menu and showcook.
Also we have taken a new mesure about the sundbeds reserved; we can´t reserve before 9 o'clock and you can't be more than half an hour beeing out.

We hope to see you again.

Kindest regards from H10Conquistador's Team!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
lancs
Level Contributor
24 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed 9 April 2014

We have been to Playa de las Americas a number of times but this is the 1st time we have stayed at the Conquistador and we were delighted with our choice. Admittedly check in was a little slow but that was soon forgotten once we got into our room. Everything about the hotel was faultless. We requested a high floor and got great sea views as a result. The room itself was spotlessly clean and well equiped.
The direct access to the sea front from the pool area provides great walking in either direction as far as La Caletta and Los Christianos. A great selection of shops and bars is available within a 5 minute stroll.
The hotel has a well used lounge bar with reasonable prices, whilst the restaurant provided some of the best quality and choice of food that we have experienced.
My only critique is that the charge of 12 euros to gain access to the spa area seems a little excessive. Perhaps the hotel could consider providing a couple of complimentary entries per 7 day stay.
We will undoubtedly stay here again when we next visit the resort (hopefully next year).

Room Tip: Pool/sea views rooms on the higher floors provide great unobstructed views.
See more room tips
  • Stayed March 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank DarwenRover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anabel G, Director de Relaciones con Clientes at H10 Conquistador, responded to this review, 10 April 2014
Dear DarwenRover,

Thanks a lot for posting on TripAdvisor your enjoyable holiday at H10Conquistador.
We appreciate the time dedicated to share your impression of our hotel.

We would like to take this opportunity to apologize for the inconveniences that occurred during your stay. We are working hard to improve our services, this being the reason your feedbacks are so important for us.

We are very glad to know that you were very satisfied with the choice of food.

We hope to welcome you once again at H10Conquistador.

Kindest regards from H10Conquistador's Team !
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Antrim, United Kingdom
Level Contributor
32 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 bubbles Reviewed 9 April 2014 via mobile

We have stayed at Conquistador many times and it's always a pleasure to go back. We stayed for 1 week half board. The hotel as always us immaculate. Check in was swift and informative, we were advised of all amenities and of how to avail of pool towels, safe etc. our toke was very clean, the house keeping staff do a wonderful job. The restaurant is very busy but there's a great selection of food both for breakfast and dinner. The restaurant staff are very attentive. Pool area is very clean and there are always plenty of sun beds available. All staff are very friendly send there's always managerial presence. We felt very safe at all times. Yet again Conquistador, thanks for a great time. We look forward to returning in August.

Stayed April 2014, travelled as a couple
Helpful?
5 Thank holidaypal36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anabel G, Director de Relaciones con Clientes at H10 Conquistador, responded to this review, 10 April 2014
Dear Guest,

We thank you and appreciate the time you have taken to leave us a review on TripAdvisor. This helps us to meet our main goal; to ensure all guests have a relaxing and enjoyable holiday.

It is a great pleasure to us to hear that in your case we succeeded. Our location is something that we are very proud about as it allows all our guests to enjoy the amenities on offer around us, which you certainly did! We really appreciate the confidence you have placed on our hotel by choosing it again to enjoy your holidays.

We hope to welcome you once again at H10Conquistador.

We will get all our personal yours sinceresly considerations,

Kindest regards from H10Conquistador Team!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stockton-on-Tees, United Kingdom
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed 7 April 2014 via mobile

Just returned from a weeks half board holiday.Weather was a bit changeable and at times really windy but did not detract from a nice relaxing holiday. Hotel is in a very good position minutes from the sea front from where you have access to lovely long walks to Los Christianos and Costa Adeje.Plenty of seats if you need a sit down to enjoy the sea views and watch the surfers.Lots of restaurants and bars/cafés for lunch in surrounding areas.
Hotel was very clean and tidy in the public areas including pool which was swept and tidied every day.Our bedroom 456 overlooked the road but this was not a problem as was not disturbed by any noise at all. Room was a very strange shape and as previously mentioned the wardrobe did not have anywhere for long clothes ended up hanging from picture in the room. Also only had 1 electric socket which was not near to the mirror so drying hair wasn't easy although there was a hair dryer in the bathroom but I prefer to use my own. Our room was a refurbished one but outdoor corridors are still a little shabby in places.It was cleaned every day and towels changed no complaints at all on that score.
Restaurant was very busy at times but staff were very efficient.Any drinks or food ordered in the restaurant and bars have to be put on room account and paid for on checkout they won't take cash. There was plenty of choice in the restaurant and although food was regularly replenished it was the majority of the time not hot which was the only disappointing thing.
Had problems getting internet access first code didn't work second code did work but by then it was near the end of the holiday. I agree reception staff where not very helpful and at times surly which is not good when they are there to help you. Having said that when we arrived they were very efficient and check in was very quick.Only other gripe the lifts are very busy at meal times and check in/ out you can end up waiting quite a while.
All in all I would come back to this hotel simply because it is so central and good points outnumber negatives.

Stayed April 2014, travelled as a couple
Helpful?
5 Thank Karen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Víctor S, Director de Relaciones con Clientes at H10 Conquistador, responded to this review, 8 April 2014
Dear Karen B,

Thanks a lot for posting on TripAdvisor your enjoyable holiday at H10Conquistador.

We would like to take this opportunity to apologize for the inconveniences that occurred during your stay. Your feedback is very important to us and we will take all your comments on board.

We always try to provide guests a memorable stay and make their experience unforgettable.

We hope to welcome you once again at H10Conquistador.

Kindest regards from H10Conquistador's Team !
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about H10 Conquistador

Property: H10 Conquistador
Address: Avenida Rafael Puig 36, 38660 Playa de las Americas, Tenerife, Spain
Phone Number:
Region: Spain > Canary Islands > Tenerife > Playa de las Americas
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in Playa de las Americas
#7 On the Beach Hotel in Playa de las Americas
#7 Family Hotel in Playa de las Americas
#7 Top resorts Hotel in Playa de las Americas
#8 Spa Hotel in Playa de las Americas
#16 Luxury Hotel in Playa de las Americas
Price Range (Based on Average Rates): ££
Hotel Class:4 star — H10 Conquistador 4*
Number of rooms: 485
Official Description (provided by the hotel):
Facing the sea in Playa de las Americas, with direct access to the promenade, H10 Conquistador has just been revamped, giving it a very bright and modern design with a maritime feel. You'll be amazed by the extensive range of services offered by the hotel: Privilege, Exclusive Rooms and Services, for stays with that extra touch of exclusivity, Despacio Thalasso Centre, our Health and Beauty Centre for pampering yourself during your stay, and our wide variety of gastronomic options, including new eateries such as the Italian restaurant La Vita e Bella, the Teppanyaki Sakura and the specialised coffee shop Mike's Coffee.​ ... more   less 
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Also Known As:
h10 Conquistador Hotel Playa De Las Americas
Tenerife Conquistador
h10 Conquistador Resort
Conquistador Hotel Tenerife
Hotel Conquistador Tenerife
Conquistador Tenerife
H10 Conquistador Tenerife/Playa De Las Americas

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