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“Brilliant”
Review of H10 Conquistador

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H10 Conquistador
Reviewed 22 July 2014

Stayed for 11 nights from July 4th on an all inclusive package. Food was lovely plenty of choice for everyone lovely omelette in the morning by a very friendly Andreas. Fresh pasta in the evening as well as a huge variety of freshly cooked steak pork chicken etc salads soup fantastic desserts......too much choice if anything!!!! Only complaint was the house wine (I enjoy wine with my dinner/lunch) it was not nice and did enquire about having Rioja or any other Spanish wine ( which there are a lot of) but you had to pay £16.75 which is a bit much considering you are all inclusive. Rooms were clean and tidy Eva changed and cleaned room every day always happy we had a room on 3rd floor (332) lovely sea and pool view. Bar staff friendly good size measures great entertainment day and night although we did go out a few nights as hotel is so convenient for bars with live music. We also enjoyed the great walk from Immediately outside hotel to Costa Adeje. Reception staff a bit sour apart from Dennis who helped me sort out my wifi which you can only pick up in the foyer area!!!! I will definitely go back to this hotel really good and by the way no problems getting sunbeds we got 4 beds together every morning at 9sh and there were loads available. Cannot wait to return

Stayed: July 2014, travelled as a couple
2  Thank ellen s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anabel G, Director de Relaciones con Clientes at H10 Conquistador, responded to this reviewResponded 24 July 2014

Dear Ellen S,

Thank you for taking the time to complete a review of your recent stay with us at the H10 Conquistador on TripAdvisor. We want to apologize about to pay some bottle of wine even if you are all inclusive, but we have some brands included in this package, the other ones you would pay an extra.

We are delighted to read that you found the hotel to be as you would have expected. We are glad to know you have liked our food, entertainment, our staff, location and all our services.

We look forward to welcoming you back on your next stay in our city.

Kindest regards from H10 Conquistador's Team!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,166 - 2,172 of 6,031 reviews

Reviewed 20 July 2014

Second time this year visiting this hotel and can honestly not fault it!! Food staff and rooms are Lovely. The staff are soooo friendly. Especially bar staff rodolfo and Beatrice were amazing people!!! Made us so welcome and recognised us from previous stay. The girls who take pro photographs also great!! If any fault id say the reception staff let others down. As not very happy people!!! Entertainment was always to high standard especially pool party!!!! Would recommend highly. Will return December for third trip this year!!!
Laura and stuart from Scotland xxxx

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Lolstu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anabel G, Director de Relaciones con Clientes at H10 Conquistador, responded to this reviewResponded 23 July 2014

Dear Lolstu

We want to thank you to post your opinion on TripAdvisor about your wonderful experience in our hotel.

We really appreciate you had chosen the H10Conquistador one more time to spend your holiday. Our best reward is a satisfied customer, and it is a real pleasure knowing in your case we succeded.

It is really lovely to know you had an amazing stay owing to our location, our entertainment, our restaurants, our staff and your pleasing room.

We look forward to welcoming you back on your next stay in our city,

Kindest regards from H10 Conquistador's Team!

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Reviewed 20 July 2014

My husband and I came here on the 24th.June for 10 days,we asked for a sea view room on a high floor,we were on the 8th.floor with a super sea view.Our room was lovely very clean although a little short of drawer space.The air conditioning worked really well and was very quiet.The food was good everything you could want and more.As for the pool area there were plenty of sun beds for everyone,my husband went down to the pool about 8.30am and sat on the beds till 9am and then we went for breakfast.The staff work really hard to make sure we have a good time,the Dutchman on reception was lovely and helped me with the wi-fi.I have 2 suggestions to make,could we please have another TV station other than sky news it gets so boring when you have seen it a dew times.ITV would be great.My other suggestion would be to have a walk in ramp into the pool,for some people we noticed it was hard to get in and out .We will certainly return in the near future.Thank you once again to all staff.

Room Tip: Ask for a sea view pool view room on a high floor
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  • Stayed: June 2014, travelled as a couple
    • Location
    • Rooms
    • Service
2  Thank Barbara957
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anabel G, Director de Relaciones con Clientes at H10 Conquistador, responded to this reviewResponded 23 July 2014

Dear Barbara957,

Thank to post your opinion in our hotel on TripAdvisor. We appreciate the time dedicated to share your impression of our resort.

We always try to provide guests a memorable stay and make their experience in Tenerife unforgettable, and we are happy knowing in your case we succeded. It is a great pleasure for us to hear how much you enjoyed our hotel, your room and the food our restaurants offer.

Looking foward your next visit!

Kindest regards from H10 Conquistador's Team!

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Reviewed 19 July 2014

We have been there 2 years ago. But still can't forget this hotel. Such a nice place.
We got our room with terrace. Food was fantastic, staff as well.
Love this place. And definitely come back again!
We engaged there :)

Room Tip: Room with terrace, number 200 over. something. As I remember
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  • Stayed: August 2013, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Kristiana717
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anabel G, Director de Relaciones con Clientes at H10 Conquistador, responded to this reviewResponded 23 July 2014

Dear Kristiana717,

Thanks a lot for posting on TripAdvisor your enjoyable holiday at H10Conquistador.

We really appreciate the confidence you have placed on our hotel by choosing it again to enjoy your holidays. It is really lovely to know you had an amazing stay owing to our location, our entertainment, our restaurants, our staff and your pleasing room.

Hoping to see you again in your next visit!

Kindest regards from H10 conquistador's Team!

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Reviewed 18 July 2014 via mobile

Just got back from another brilliant holiday at the hotel conquistador tenerife been really spoilt by all the staff there. Room was amazing food really good . It was lovely to see Annabel again so glad she got promotion she really deserves it .

Stayed: July 2014, travelled with friends
2  Thank Ann P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anabel G, Director de Relaciones con Clientes at H10 Conquistador, responded to this reviewResponded 22 July 2014

Dear Ann,

Thank you to have chosen us again to spend your holiday and take your time to post your review about your stay.

We are glad to know you have decided to come back and enjoyed our location, your romm, our restaurants and all our services.

We will get all our personal yours sinceresly considerations,

We are looking foward your next visit.

Kindest regards from H10Conquistador Team!

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Reviewed 18 July 2014

Me and my boyfriend stayed here for 11 nights half board from the 4th July to the 15th. When we got there we check in and we ended up in room 019. we had a lovely room and even had a little garden over looking the pool side. my mum also came out for 7 of these nights and was upgraded to a sea view room! The food was fantastic lots of variety we even had champaign with our breakfast! fresh pasta in the evening and you can choose what you would like in it. they even had a chocolate fountain for desert with all sorts to dip in. most nights we just stayed around the outside bar and watched the entertainment witch was great! something different every night. The drinks where very cheap and the staff where very friendly! we have already looked in to booking our next visit! we come to Tenerife every year and no where has compared to this hotel. it was lovely.

  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
3  Thank emma c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anabel G, Director de Relaciones con Clientes at H10 Conquistador, responded to this reviewResponded 22 July 2014

Dear Emma C,

Thank you very much for taking the time to write a review, and thank you for the positive comments you made.

We are delighted to read you found our hotel to be to your liking and enjoyed your stay with us so much. It is really lovely to know you had an amazing stay owing to our location, our entertainment, our restaurants, our staff and your pleasing room.

We hope to see you soon !

Kindest regards from H10 Conquistador's Team!

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Reviewed 17 July 2014

Arrived on the morning on the 10th July and the female receptionist came across as someone who doesn't enjoy her job, a smile costs nothing and the welcome wasn't great, compare that to the concierge who was most helpful and courteous who assisted with our luggage. However this is the only occasion where I encountered an issue with staff as this is the hotels biggest plus - from the bar staff at the pool (Rodolfo and Francisco etc etc), the piano bar beside reception which is available to use when all inclusive have great staff, also restaurant staff and basically every other member of staff are pleasant and helpful. The rooms are suitable for two and although not the biggest I've stayed in are chic and very modern, extremely clean and well maintained with adequate storage space available, room safe and fridge are both available (safe at a small charge). Before I had arrived I requested our party of 6 adults have rooms together with pool or sea view, on arrival all three requests were met on the second floor so good customer service and although offered the privilege package we felt it wasn't necessary. Pools are well spaced out and brilliant sizes, we had no problems going down at 9am and getting sunbeds and parasols so again no problem here (any earlier and leave them unattended and towels will be removed and rightly so). What I really had an issue with though and why I marked the hotel very good and not excellent was the work being carried out for most of our stay, the relentless drilling and banging from the builders in the bedrooms was annoying and could be heard all day around the pool, surely must be better time to renovate the place than the peak season of July ??. I appreciate the work was probably necessary but its unfair of me to write a review and not make reference to this annoyance. The food was fresh, well cooked and presented and well varied and as the restaurant holds approximately 620 people with an outside area available its no problem finding tables. If you stay a minimum of 7 nights you are offered a night in the A La Carte restaurant on the ground floor which is a nice treat (fine dining here). Entertainment is brief at nights and outside but plays music from sound system until approximately 11pm and all inclusive bar available until midnight and its quiet around these times so waiter service is a nice touch. So finally and despite my "first impressions" I have no problem in recommending this hotel to visit, if only for you to see the quality of the vast majority of the staff, the amazing location on the sea front, good food and relaxing time (had the same receptionist on leaving and again she can be a chore to deal with - the others are brilliant though). WIFI must be improved, its 2014 and the quality of it is shocking, I know its free but usually only ever worked in reception and some times around pool.

Room Tip: second floor facing over pool and towards the sea - great views but nosier during day if considering...
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  • Stayed: July 2014, travelled with friends
    • Rooms
    • Cleanliness
    • Service
5  Thank Rory C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anabel G, Director de Relaciones con Clientes at H10 Conquistador, responded to this reviewResponded 22 July 2014

Dear Rory C,

Fisrt at all, we want to thank you the time dedicated to write your experience about your holidays at the H10 Conquistador on TripAdvisor.

We are delighted you enjoyed your stay with us and thank you for the feedback! Overall, we are happy to read that you had a wonderful stay and enjoyed the ambiance of our hotel. It is really lovely to know you had an amazing stay owing to our location, our entertainment, our restaurants, our staff and your pleasing room.

We look forward to welcoming you back on your next stay in our city.

Kindest regards from H10 Conquistador's Team!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about H10 Conquistador

Address: Avenida Rafael Puig 36, 38660 Playa de las Americas, Tenerife, Spain
Phone Number:
Region: Spain > Canary Islands > Tenerife > Playa de las Americas
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in Playa de las Americas
#6 Family Hotel in Playa de las Americas
#7 Top resorts Hotel in Playa de las Americas
#8 On the Beach Hotel in Playa de las Americas
#10 Spa Hotel in Playa de las Americas
#16 Luxury Hotel in Playa de las Americas
Price Range: £121 - £250 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — H10 Conquistador 4*
Number of rooms: 485
Official Description (provided by the hotel):
Facing the sea in Playa de las Americas, with direct access to the promenade, H10 Conquistador has just been revamped, giving it a very bright and modern design with a maritime feel. You'll be amazed by the extensive range of services offered by the hotel: Privilege, Exclusive Rooms and Services, for stays with that extra touch of exclusivity, Despacio Thalasso Centre, our Health and Beauty Centre for pampering yourself during your stay, and our wide variety of gastronomic options, including new eateries such as the Italian restaurant La Vita e Bella, the Teppanyaki Sakura and the specialised coffee shop Mike's Coffee.​ ... more   less 
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Also Known As:
h10 Conquistador Hotel Playa De Las Americas
Tenerife Conquistador
h10 Conquistador Resort
Conquistador Hotel Tenerife
Hotel Conquistador Tenerife
Conquistador Tenerife
H10 Conquistador Tenerife/Playa De Las Americas

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