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“Parque de la paz”

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Aparthotel Parque de la Paz
Certificate of Excellence
Reviewed 20 July 2014

20 of us have just come back after 2weeks we left on Friday 18th July had a fantastic holiday with great company hotel was clean and tidy the entertainers work hard but could of been better the best show we seen twice while at the hotel was the mister sister show the children loved kids club the first week we was there food was great but the second week it went down hill the staff in reception are very friendly and the bar staff would go defiantly go back to Tenerife xxx

  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Service
Thank sam w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Parque P, Gerente at Aparthotel Parque de la Paz, responded to this reviewResponded 14 August 2014

Thank you very much for your nice and positive review. Actually air conditioning is proper to a 4* - 5* hotel; we decided last year to install fans in all sleeping & living rooms and guests are actually very satisfied about this. We have received many positive reviews. Welcome back at any time!

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Reviewed 20 July 2014 via mobile

Arrival: We new where the hotel was as stayed nearby last year. Service on arrival was fine but the back patio door lock was broken, which I reported and was told it will be fixed the following day. After a few gentle reminders a nice employee came and fixed it. Check in took a typical 10mins.

Pool Area & Sunbed Wars: Well it all comes down to basic math. They've built up a nice complex but not enough room around the pool and games area for everyone to have sunbeds. The quieter weeks you can just get up and take a sunbed most of the day (which is why some reviews say its fine) but during kids holidays you need to be up and around the pool for 8am...plus guard your beds as randomly during our week an employee takes all the un-guarded towels and put them in a big pile around 9am. Now officially no one can reserve a bed or even attempt to before 10am but thats one of many rules not followed here. Also no inflatables in the pool as its no the biggest..but everywhere you look you see inflatable sharks. The workers attitude to early birds is shocking as NOBODY WANTS TO GET UP AND RESERVE A BED BUT YOU HAVE TOO MANY ROOMS AND NOT ENOUGH SPACE.

Rooms: Very clean, quiet enough where we were to get a good nights sleep from midnight. 1 fan in the living room area and 1 fan in the bedroom kept us cool enough to sleep and its been 34° this week.

Kids Entertainment: The play park wouldnt entertain Wayne Rooney for long as it only has a slide and a rocking animal. Only really the pool but the daycare for kids looked fine giving you a couple hours off during the day but we dont out our kids in them. Age group is 4-12yrs old.

What I like most about this hotel is the location and the sun trap it creates. If you are a small family I would recommend this but large groups of 7 or more good luck getting a sunbed after 9am. Reduce your rooms or find a way to expand and I would give this a trip advisor 4☆

Stayed: July 2014, travelled with family
2  Thank DeeJayCee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Parque P, Gerente at Aparthotel Parque de la Paz, responded to this reviewResponded 17 August 2014

Thank you very much for your review. You are complitely right: we have got rules but not all guests follow them, this is the reason why we have to recollect towels before 10 am as per stickers on sunbeds. Indeed we find it unfair to reserve sunbeds and leave them unattended until late afternoon. Kindly note that we have sunbeds on both solarium terraces as well, and we take off towels after 30 min unattended as well so that each guest gets a sunbed. Guests always ask the life guard and we can say that we do not have complaints in the hotel of guests without sunbeds as we always try to find some. We are very happy to read you enjoyed your holidays and really hope to be able to welcome you again very sooon in Parque La Paz.

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Reviewed 18 July 2014

Good 3 star in great central location, convenient for shops, bars, restaurants and beach. We had a one bed apartment overlooking the pool with a lovely balcony. Cant comment on food as we were self catering. Would definitely stay here again.

  • Stayed: January 2014, travelled with friends
    • Value
    • Cleanliness
    • Service
1  Thank InspectorAndy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Parque P, Gerente at Aparthotel Parque de la Paz, responded to this reviewResponded 7 August 2014

Thank you very much for your nice and positive review. Welcome back at any time!

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Reviewed 17 July 2014

We had a great time,hotel couldn't have been better. So clean, food excellent, staff very friendly. Ideal location. Definitely would go back. Entertainment was suitable for families and couples (all ages) our apartments were overlooking pool lovely views.

  • Stayed: June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Diane H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Parque P, Gerente at Aparthotel Parque de la Paz, responded to this reviewResponded 7 August 2014

Thank you very much for your nice and positive review. Welcome back at any time!

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Reviewed 17 July 2014

I've only just come back from a week's stay at parque la paz, I have to stay this holiday was amazing. The staff were friendly and helpful, near to local amenities and nice shops. The rooms were always tidy and clean. The entertainment most nights was excellent and the food was great! This hotel should not be a three star should be at least a four! Would definitely come back again

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank Oliviabowyer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Parque P, Gerente at Aparthotel Parque de la Paz, responded to this reviewResponded 7 August 2014

Thank you very much for your nice and positive review. Welcome back at any time!

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Reviewed 16 July 2014

Recently returned from the Parque de la Paz , had a great time hotel and surrounding grounds and pool extremely clean , food was fine , you can always find something to eat
Went with a open mind didn't expect 5 star accommodation and why would you with the price you pay . My only criticism would be the all inclusive situation, the main bar is only for paying guests and you have to either help yourself to self serve drinks in plastic cups or if you require spirits wait in line at the makeshift bar.
Personally I don't think it works the resort should be one or the other and let's the place down .Having done all inclusive in the Caribbean , I feel they could learn a thing or too also the entertainment is on till12 midnight but the all inclusive bar shuts at 11pm yet the paying bar stays open , these little things do let the place down.
The accommodation is fine and around your apartments can find private terraces which are great, unfortunately you have to be up at 8 o'clock to get sun beds the rules regarding reserving sun beds are not enforced .
The entertainment is fine , what you would expect from Tenerife , Mr Sister is brilliant.
Had a great time probably wouldn't return , but like to try different places.
My advice go with a open-mind and enjoy the positives

Stayed: July 2014, travelled with family
Thank Justine186332
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Parque P, Gerente at Aparthotel Parque de la Paz, responded to this reviewResponded 7 August 2014

Thank you very much for your comments. I have been working in the Carribean many many years and unfotunately it is not possible to compare the way of workng there with the European one. But what we can assure is that we do not make any distinction between paying guests and all inclusive guests. Both have got a different bar but same rules: glass is only to be used at the pool table for security reasons during the day and during the night. All inclusive has got the option of glass as well but not at pool area. All inclusive service lasts until 11 pm, this is the offer. As the snack bar is still open you can have drinks from there (payment required), indeed the snack bar closes 1 hrs later if gusts wish to have more drinks, because the regular closing time is 11 pm.
The rules of the pool towels are clear and enforced, it is now human behaviour to respect them.
We hope you had a great holiday and looking forward to welocming you soon again! Many greetings from Parque La Paz!

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Reviewed 13 July 2014

Fantastic location, stayed here last summer & found a great clean, tidy hotel, room was great, spacious & very well equipped, plenty of wardrobe space , nice sized balcony, was lovely to sit on a night & watch the moon come up over the mountains & see the end of the entertainment. Food was absolutely great , lots better than expected for a 3*+ plenty of choice, lunches absol fab , lots & lots of choose from, never disappointed,, .. there are also plenty of places close by to eat if you just fancied a change & some waiter service.
Sunbed situation did get a bit silly but that was due to the people as opposed to the hotel, there were plenty of beds, just not all by the pool.
Staff were fantastic, loved the all inclusive , milkshakes, ice-creams, afternoon biscuits & self service drinks. .. late breakfasts were available in the pool bar , afternoon snacks weren't the best but a great plus was make your toastie after the evening meals had finished.
HIGHLY RECOMMEND

  • Stayed: August 2013, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank Catherine A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Parque P, Gerente at Aparthotel Parque de la Paz, responded to this reviewResponded 7 August 2014

Thank you very much for your nice and positive review. Welcome back at any time!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Aparthotel Parque de la Paz

Address: Avda. Luis Diaz de Losada, No 2, 38650 Playa de las Americas, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Playa de las Americas
Amenities:
Bar / Lounge Beach Children Activities (Kid / Family Friendly) Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
#7 On the Beach Hotel in Playa de las Americas
#12 Family Hotel in Playa de las Americas
#13 Romantic Hotel in Playa de las Americas
Price Range: £55 - £250 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Aparthotel Parque de la Paz 3*
Number of rooms: 221
Reservation Options:
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Also Known As:
Aparthotel Parque De La Paz Hotel Playa De Las Americas
Parque Paz
Parque De La Paz Tenerife
Aparthotel Parque De La Paz Tenerife/Playa De Las Americas

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