We have stayed at this property 4 times over the years. Our most recent visit was for 9 days. We like the area and it is one of the more cheapest areas for food and drink and close to a nice beach. The apartments are on a slope but this doesn't bother us as we appreciate the exercise. If you have walking difficulties it would be a problem.
I had to wait at reception to check in for 15 mins. The dark haired female receptionist was talking to some French customers they appeared to be direct paying customers. Totally oblivious to the queue forming to check in. They had a new starter who was loitering around not really wanting to help as they had clearly not trained him. I finally managed to grab his attention but he did not know what he was doing, clearly not his fault. When I got seen they would not give me the safe straight away...come back in half an hour as they wanted to clear the queue. All very rude. They need to learn how to treat and welcome incoming guests with warmth and friendlines as first impressions last. It was a very poor check in experience.
We were allocated a nice room on the 6th floor, they had taken note of our requests and gave us a high floor with a sea view. The apartments are comfortable but not sure where the 4* rating comes from they are an expensive 3* at best.
The rooms come with a kettle, toaster, microwave, fridge, hair dryer, tv with some English channels. They supposedly have free air conditioning. An air vent pumping out warm air, great!!...Dont bother. We had to open both doors to cool the room down, we had to close them a night for security reasons. Sweat, sweat, sweat!!!
The cleaning was sporadic, the towels they give you are awful, grimey and look dirty.
Safe - You can hire your room safe about 1 euro a day with a 10 euro deposit.
Parking - they take a deposit for the barrier key 35 euros and gave us 25 back at the end of the stay. Good value. As the rude receptionist did point out though if you loose the key, no refund!!!..nice. Be warned if you don't have parking at your accommodation street parking in all the main south resort areas is a total nightmare.
Wifi - Free in the reception area but very slow. They have an Internet room 1 euro for 10 mins.
Laundry room - Never used it but useful
Pool - there is a nice pool area, clean and plenty of sunbeds.
FOOD AND DRINK AND OUT AND ABOUT
Our favourite restaurant was Marios. Go to the top of the hill, cross the road, next to the coconut bar. We ate here 4 times. Excellent Meats, Paella, Roast lamb Sunday dinner to die for. Very inexpensive. Friendly waiters, fast and efficient service.
We also got the bus (cheap buses) down to the Compostella Beach area on the way to Los Chritianos. We found a Fish and Chip restaurant called "Scampis". Amazing Fish and Chips if you like that sort of thing.
We had a few cheap drinks in "Surfers Bar" next door. A nice place very close to the beach with Sky Sports. Another lovely place for drinks was Cafe Ole opposite the Mediterranean Palace.
There are lots cheap bars in all the surrounding areas as long as you stay away from the centre of Las Americas. Average of 1.5 euro's a pint even cheaper during the day.
There is a large cheap supermarket near Club Atlantis "Mercadona" in the shopping centre at the top of the hill.
I do think we will stay somewhere else next time as there is so much choice but of course somewhere with on site parking!!
- Official Description (provided by the hotel):
- Ideal for your family holidays or for couples. 50 meters away from the beach in Costa Adeje and from "Puerto Deportivo Colon", HOVIMA Atlantis allows you to enjoy the sun and the great warm weather all year around. ... more less
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- Also Known As:
- Club Atlantis Hotel Playa De Las Americas
- Club Atlantis Tenerife
- Hotel Atlantis
- HOVIMA Atlantis Tenerife/Playa De Las Americas