We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Not the best!”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Park Club Europe Hotel
Certificate of Excellence
Fife
Level Contributor
78 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
“Not the best!”
Reviewed 10 April 2014

Stayed here for one week with sister in law.
Positives - great location. Two bedrooms and two bathrooms which was handy. Entertainment shows every. Ignite we're quite good, the entertainment team did try their best.
Negatives - food lukewarm, by the time you got back to your table it was just about cold. Maybe that is how the Spanish like their food but not me. Noticed a microwave in the last few days so my food went in there and it was quite repetitive every day. Bottle of water on the table one day tasted funny, I never drank any more of it but my sister in law was sick after a few mouthfuls. Waiter said it was normal water but it definitely wasn't. Reception staff would have been well suited to work in a funeral parlour, don't think I saw any of them raise a smile at all during the week and not very helpful. If they don't like working with the public they shouldn't be there! bed wasn't the comfiest, there was a few springs twanging when moving. Would I return back.....no.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sweetFife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Europehotels, Director de Relaciones con Clientes at Park Club Europe Hotel, responded to this review, 21 April 2014
Dear guest,
First, thanks for sharing your opinion about Park Club Europe on TridAdvisor.
We are really sorry if we did not reach your expectations about our hotel.
It is very important for us to know the impressions of our clients in order to improve our product and service. We will evaluate your opinion, and we will take the appropiate steps to improve.
Best regards.
The management team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,389 reviews from our community

Traveller rating
    430
    581
    250
    87
    41
See reviews for
688
380
28
1
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (75)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Hungarian first
  • Italian first
  • Norwegian first
  • Polish first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Blackburn, United Kingdom
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 6 April 2014

We arrived 9 oclock in evening the receptionist sent us for diner to make sure we did not misout on arrival you wonder where you are going into but after a couple of days you realise you are safe after going through the doors eating you always find some one to talk to and always find the extensive menu a great choice all staff good do not forget to tip as you are all inclusive a good stay will return

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank robertwalton32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Europehotels, Director de Relaciones con Clientes at Park Club Europe Hotel, responded to this review, 21 April 2014
Dear guest,
First, we want to thank the comment you left about our hotel. We also thank you for choosing our hotel for your holidays.
We are glad knowing that you have covered your expectations and we hope to see you again soon.
Best regards,
The management team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 April 2014

I went for a weeks chilling break with a girlfriend. The hotel far exceeded my expectations especially at it was only rated a 3 star. All staff were friendly and professional. The hotel was very authentic looking wit a large reception area where there was free Wi Fi available 24 hours. The bedrooms were very spacious, we were lucky to be allocated a suite which consisted of two bedrooms and two bathrooms and a lounge area. The food in the main restaurant was excellent, plenty of choice and always hot. There was another smaller restaurant where you could eat outside and the food was cooked on a BBQ. The all inclusive drinks were of a high quality and even included Cava and we would often be given the bottle! The pool area was immaculate and cleaned every evening. There is a lovely relaxing spa which included a steam room, sauna and gym. The hotel was conveniently situated for the beach and the night-life which was only 5-10 min walk away. All in all a fantastic holiday and I would certainly recommend this hotel and hope to return at some point in the future.

  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Wendy2448
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Europehotels, Director de Relaciones con Clientes at Park Club Europe Hotel, responded to this review, 21 April 2014
Dear guest,
First, we want to thank the comment you left about our hotel. We also thank you for choosing our hotel for your holidays.
We are glad knowing that you have covered your expectations and we hope to see you again soon.
Best regards,
The management team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bristol, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 1 April 2014

The hotel was fantastic looking, well maintained and very clean. The day Receptionist when we arrived wasn't that friendly, not rude though, but the night Receptionist was great, very informative and chatty. The bar staff were great fun but always professional. The main bar area on the evening was a great place to be, a great atmosphere, everyone chatting etc. A daily cocktail and a host of other drinks on the AI were available but as were branded drinks too for a small fee. The animation team were brilliant, really friendly, sociable, they did zumba, stretching, yoga, pilates, step areobic classes and also volleyball, football, archery etc etc There was a kids club but as I don't have kids I didn't pay any attention to it. A tennis court and table tennis were available, free to use, with a refundable deposit. There were mattresses already on the sun loungers (always very clean) so no charge to use, the charge was €1.50 per day for towells with a refundable deposit, we took our own anyway. The pool was salt water, and a little cold but not an issue once you’re in it swimming. The food was great too, though the lunch time snack of chips/burger/chicken nuggets were every day, the chips were always cold, but there was enough other food to choose from 3 further hot options (varied each day) plus a huge salad bar, with some desserts and some hot veg and meat, plus french bread pizza, crusty rolls, baps and a variety of cakes (don’t like cold chips, dont eat them - simplez!). The lager and fizzy drinks on tap was excellent, and small bottles of water in the fridges available to help yourself. The dinner in the main restaurant was excellent, loads to choose from, wine on the tables etc. The table seating arrangements of 8 per table and no individual tables, wasn't a problem, we got chatting to other English people this way and found it quite sociable and met some lovely people because of it. If you didn't want to chat, then don't, some people kept themselves to themselves, others chatted, not an issue, certainly not an issue for me at all. Free wi-fi in the main reception which was very handy, though they do want to add this to the rest of the hotel rooms for a small fee next year, keeping the wi-fi free in reception. The hair dryer in the bathroom was a low powered one, not good for me, but I took my own anyway. The smellies you get in the bathroom were minimal but we took our own anyway. The location of the hotel was spot on, 10 mins, if that, from the strip, 5 mins from the excellent Dubliners bar (many an excellent night in there), and in the middle of the nicer area of shops, restaurants etc. Our room was probably one of the smaller ones there, others had good sizes. Our room was plenty big enough though, ceiling fans if you needed them, flat screen tv’s (remotes to use for a refundable deposit – no cost), very clean, tidy and in good condition. There was a little animal enclosure at the back, with rabbits, geese etc… an excellent touch… The supermarket one block back from the hotel, around the corner from Mango (not the plus one with a security guard), was the cheapest in the area and had all the usual bits and pieces required. I would definitely recommend this hotel and would definitely go back.

Room Tip: Ask for ground floor or pool view.
See more room tips
  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 1812Michaela
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Europehotels, Director de Relaciones con Clientes at Park Club Europe Hotel, responded to this review, 21 April 2014
Dear guest,
Thanks for your comment. It's great for us to know that your stay in our hotel has been satisfactory for you.
Thank you very much for choosing our hotel for your vacation and we hope to see you soon.
Best regards,
The management team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stoke-on-Trent, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 March 2014

The hotel is beautifully presented and all areas are maintained and kept extremley clean. The maid clesned our room everyday leaving us clean towels even if we didn't need them, our bedding was changed most days too, reception staff were very friendly and helpful apart from one man who may just of been having a bad day, the waiting on staff/restaraunt staff kept the dining areas clean and tidy at all times, the food wasn't brilliant but that could be put down to personal taste, drinks are great and the bar staff are friendly, entertainment staff work hard to put shows on at night which our daughter loved, the swimming pools are kept very clean however the water is cold but that wasn't a major problem.All in all this is a beautiful well-maintained hotel in an excellent location we would definitley stay here again thank you

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank gemma83lou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Europehotels, Director de Relaciones con Clientes at Park Club Europe Hotel, responded to this review, 21 April 2014
Dear guest,
First, we want to thank the comment you left about our hotel. We appreciate your feedback and we wish to thank you for your open words.
We love hearing that your expectations about our hotel were covered.
We truly hope that we could welcome you back once more and show you our passion for our industry.
Best regards,
The management team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
1 review
Reviewed 25 March 2014

Was ok but staff a bit off with English woman waiting to be served at the bar!!
Enterment was good the shows where great the new show was fantastic! I was told it was the new show for this year.I thought it was great well done to the choreographer who choreographed it fantastic job
Lots of talent
Don't think I would stay there again was asked A few times if I wanted to go on trips (flying) or if I was interested in buying apartments! Did not like that
So will not be staying again

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Crossers18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Europehotels, Director de Relaciones con Clientes at Park Club Europe Hotel, responded to this review, 21 April 2014
Dear guest,
First, thanks for sharing your opinion about Park Club Europe on TridAdvisor.
We are really sorry if we did not reach your expectations about our hotel.
It is very important for us to know the impressions of our clients in order to improve our product and service. We will evaluate your opinion, and we will take the appropiate steps to improve.
Best regards.
The management team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stockton-on-Tees, England, United Kingdom
Level Contributor
35 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 23 March 2014

just returned from our week long holiday at this fab hotel. The staff are lovely, from the reception to the gardeners. the décor is very authentic, lots of interesting nooks and crannies. the grounds are very well taken care of, very high maintenance. loved the kiddies pool area. A nice touch to have small animals, rabbits, birds etc. for the kids to admire. pool was immaculate at all times, yes it is cold but it is a salt water pool and it is march! we were in room 226 Laguna block and could not fault it, lovely carpet, spacious, small balcony overlooking the main road but no traffic noise when the patio doors were closed, our room was cleaned every single day, bedding changed twice and towels every other day. Plenty of places to eat, from the restaurant upstairs to the poolside snack area or the grill on the other side, the pizza in the restaurant is GORGOUS!!
the bar served local spirits but you could purchase a brand spirit for a good price of 1.70 euro.
Lots of choice in the restaurant, daily choice of fish, chicken, pizza, pork, vegetables and much more, surely something to suit everyone! a pitcher of water and bottle of wine is always on the table, staff very attentive. I liked the idea of the seating, gave us an opportunity to meet some lovely people. I have just one negative, the food was rarely hot, usually lukewarm to cold, but overall this did not spoil our time and we shall definitely return

Room Tip: our room was lovely, a large room with 2 single (3 foot) beds, we did speak to others who had even b...
See more room tips
  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Suzanne P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Europehotels, Director de Relaciones con Clientes at Park Club Europe Hotel, responded to this review, 21 April 2014
Dear guest,
Thank you so much for these beautiful words. It is very important for us knowing our client’s point of view about our work.
For this reason, we love reading comments like yours, because we are very satisfied knowing that you enjoyed so much your holidays in Park Club Europe.
We hope to welcome you again here and show you our passion for our clients.
Best regards.
The management team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Playa de las Americas hotels
0.1 mi away
Europe Villa Cortes
Europe Villa Cortes
#4 of 59 in Playa de las Americas
1,131 reviews
0.3 mi away
Hotel Sir Anthony
Hotel Sir Anthony
#6 of 59 in Playa de las Americas
590 reviews
0.3 mi away
HD Parque Cristobal Tenerife
HD Parque Cristobal Tenerife
#3 of 59 in Playa de las Americas
1,297 reviews
Show Prices
Show Prices
Show Prices
0.2 mi away
Cleopatra Palace Hotel
Cleopatra Palace Hotel
#12 of 59 in Playa de las Americas
2,883 reviews
1.0 mi away
Green Garden Resort & Suites
Green Garden Resort & Suites
#5 of 59 in Playa de las Americas
1,676 reviews
0.3 mi away
Hotel-Apartamentos Andorra
Hotel-Apartamentos Andorra
#20 of 59 in Playa de las Americas
708 reviews
Show Prices
Show Prices
Show Prices

Been to Park Club Europe Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Park Club Europe Hotel

Property: Park Club Europe Hotel
Address: Avda Rafael Puig 23, 38650 Playa de las Americas, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Playa de las Americas
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Swimming Pool
Hotel Style:
#9 On the Beach Hotel in Playa de las Americas
#21 Family Hotel in Playa de las Americas
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Park Club Europe Hotel 3*
Number of rooms: 241
Official Description (provided by the hotel):
Wonderful ALL INCLUSIVE hotel in the South of Tenerife, in the Golden Mile of Playa de Las Americas. Come with us and enjoy plenty of activities, sports and fun!!! For all ages, great and unforgettable holidays! We're waiting for you! Your Park Club Europe Team ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Ebookers, Priceline, Expedia, Hotels.com, LoveHolidays, Travel Republic (UK), Odigeo, Traveltool, S.L.U., TripOnline SA, HotelQuickly, Hotel.de and Cancelon so you can book your Park Club Europe Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Park Club Europe Hotel Playa De Las Americas
Park Hotel Europe
Europe Park
Park Club Europe Hotel Tenerife/Playa De Las Americas

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing