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“No fun allowed!”

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Marylanza Suites & Spa
Certificate of Excellence
GreenLeadersGold level
Torquay, United Kingdom
1 review
“No fun allowed!”
Reviewed 5 January 2011

Arrived on Xmas Eve, reception mixed up all rooms so we had to explain oursleves for the whole holiday. Weather was poor so we looked forward to spending time in spa whilst husbands were on golf course, sadly....although we had paid "spa hotel prices" we had to pay to get into spa area. We had assumed the treatments were chargable, not the entry. Staff were unfriendly, many signs saying "no inflatables" "no music" ..........no FUN :(. Area surrounding pool was dirty. Expensive deposits required for table tennis bats and very expensive safety deposit boxes. Food, although plentiful, was not very varied.......mmmmmm more veal stew!!! Will not be going back :-(

  • Stayed December 2010, travelled with friends
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Helpful?
Thank HappyHaddon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (692)
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English first
Nuneaton, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 2 January 2011

me my wife, brother and sister in law first stayed here in november 2009. My brother and sis in law went again in feb 2010. To look on a map you think you are a way out but as we found this was not the case, turn right out of the hotel and you are 5-10 mins from the night life. Cross the road and bare left and you are 10mins from the shops and los christianos.
We are going back again in later this month and cannot wait, this review i have been meaning to do since we got back in 2009.
The food was the best i have ever had in any hotel in tenerife and we go 2 or 3 times a year.
The room was amazing our room lead straight onto the pool so all we had to do was open the patio doors and we were at the pool, also the rooms are very spacious.
Service we have never had bad service at any hotel on the island and here was no different, the staff always said hola and service was always good.
The hotel its self was clean all the way through, rooms, lobby, restaurant and bar. There is a shop located in the hotel this is the only part of the hotel i felt was not in line with the rest of the hotel as it was not very well stocked.
The spa i did not use but my wife and sis in law did, it cost 20euros but they said it was worth every penny.
The overall holiday was brilliant and we have not hesitated to go back.

  • Stayed January 2011, travelled as a couple
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Helpful?
1 Thank boz_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Birmingham, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 January 2011

My husband and I stayed at the Marylanza in November 2010 - we had a good holiday and we could not fault the hotel cleanliness, the rooms were fabulous with a separate bedroom, large bathroom and its good living area with excellent facilities - we stayed on a half board basis but it was great to be able to make drinks and prepare a small snack at lunch times (if we needed it). As for the food we always found enough choice the food could have been warmer. On our return I did send the manager of the hotel an email with our comments and never had a reply. This is our comments of the hotel : we were fortunate enough to be allocated a room facing the golf course, but not to be able to look over as those rooms are surcharged, the hotel room was very quiet and it allowed us to rest and sleep well, but as for the dining room area - for couples it was very noisy and sometimes messy there was hoards of families and very noisy children and babies - some parents did the decent thing in trying to keep their children amused during meal times but others didn't and this made for some very uncomfortable meal times with children and babies crying and screaming. My husband and I used to look around for a table where there was less children in the vicinity but this was not always possible. We tried to go to breakfast and dinner early or late in the hope to get a peaceful meal time but this didn't happen very often, I did suggest tio gthe manager in email to him that the dining room could be split in half to allow adults peace and quiet meal times but as I said I had no response from him. This Thomson holiday is in the premier section of the brochure and we think it should be in the families selection. Going on a holiday that is marked premier means nothing when you arrive at the hotel and use the dining room facilities. As for the sunbed area the many families that use this hotel take up a sunbed for all the family leaving a lot of days when there was no sunbeds available for adults to use, most of which were taken up with towels all day and never in use. If you use this hotel you are advised to take an umbrella - during our stay we had some tropical storms and to get to the reception and dining room areas you have to walk through the pool areas to get to them - as the passageways are mostly un-covered. The evening entertainment was reasonable with only two acts that was worth watching, the tenor singer and the Abba night and even this was spoilt sometimes with very noisy children not being controlled by their parents, as for the other entertainment it was fairly under average.

  • Stayed November 2010, travelled as a couple
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Helpful?
Thank Joan096
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Durham, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 29 December 2010

stayed in quite a few hotels in europe and must say the marylanza must be one of the best .apartment was spotless and huge. bedroom quiet and comfortable.food was exeptional, plenty of choice and all hot and fresh.only ten minute walk down to the beach.would definately recommend to anyone.

  • Stayed December 2010, travelled as a couple
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Helpful?
Thank thetroutfisherman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stockholm, Sweden
Level Contributor
19 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 24 December 2010

I stayed there in 1 week with my husband.We traveled from Sweden.We had the impression that the hotel has a very good spa and I can use that while my husband is playing golf.Once there realized that we have to pay to use anything in that hotel including the spa and gym and the safety box in our room!So not only I didn't see how the spa looks like, but also wasn't anything like my husband planned to play golf.The golf course's entrance is far away and we had to drive taxi to the golf course even if our balcong was almost on the golf course!
That hotel is not for you if you don't have any children.Almost everything is designed for children.The location is quiet away from the night life and the nice beach street in that area!
Service wasn't a 4 star! There was no soap in our room when we arrived and they had the worst bath gel that I have ever seen! And cleaners wouldn't change our bed's sheet till they got a complain from us!By the way the wireless in lobby had problem every night whithout exception!

  • Stayed December 2010, travelled as a couple
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Helpful?
Thank Maryam007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hampshire, United Kingdom
Level Contributor
65 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 12 December 2010

Despite the awful weather, we had a brilliant time at the Marylanza. The rooms were spacious and spotlessly clean. The food is probably the best I've had in any hotel anytime. The choice was great and there was sufficient variation to keep me happy as we were all inclusive. The entertainment though was fairly standard. The staff were courteous and always smiling. 3 pools meant that there was plenty of space to relax round them, A 10 minute walk down to the shops, restaurants and the beach, meant that the hotel was located in a quieter area. It was interesting hearing golfers teeing off the other side of the hedge separating them from our terrace, and never seeing a golfer! Highly recommend this hotel, very child friendly, great food and helpful staff

  • Stayed December 2010, travelled with family
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Helpful?
Thank Auntibbb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Camber, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 10 December 2010

My partner brought me this holiday last xmas as a suprise, its the most beautiful hotel, and the staff are brilliant, clean, friendly just breath takingly beautiful would recommend to anyone.

  • Stayed January 2010, travelled as a couple
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Helpful?
Thank jessta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Marylanza Suites & Spa

Property: Marylanza Suites & Spa
Address: Los Arenales 20, 38650 Playa de las Americas, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Playa de las Americas
Amenities:
Fitness Centre with Gym / Workout Room Free Parking Kitchenette Restaurant Suites Swimming Pool
Hotel Style:
#1 Green Hotel in Playa de las Americas
#2 Top resorts Hotel in Playa de las Americas
#6 Romantic Hotel in Playa de las Americas
#7 Luxury Hotel in Playa de las Americas
#10 Family Hotel in Playa de las Americas
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Marylanza Suites & Spa 4*
Number of rooms: 217
Reservation Options:
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Also Known As:
Marylanza Hotel Playa De Las Americas
Marylanza Suites And Spa
Marylanza Resort
Marylanza Hotel Tenerife
Marylanza Tenerife
Marylanza Golf Resort Tenerife
Marylanza Suites & Spa Tenerife/Playa De Las Americas

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