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“It's Midland--that's all.” 2 of 5 bubbles
Review of DoubleTree by Hilton Hotel Midland Plaza

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DoubleTree by Hilton Hotel Midland Plaza
Ranked #6 of 45 Hotels in Midland
GreenLeadersSilver level
Level Contributor
35 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“It's Midland--that's all.”
2 of 5 bubbles Reviewed 14 April 2012

There are no good hotels in Midland.
Blame it on black gold.
Always bring your reservation with you because they give your rooms away to higher paying oil co's

  • Stayed April 2012, travelled on business
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank Watkinsdts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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490 reviews from our community

Traveller rating
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    81
    51
    39
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (46)
Date | Rating
  • English first
  • Russian first
  • Any
English first
Chicago
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 3 March 2012

I stayed here on 2 occassions for business. I am a Hilton blue card member. When i called to book a room, i requested for one in the North tower- the renovated one. When i checked one, the person in the front desk informed me that all rooms were booked in the North tower and they put me in the South tower. Well- i knew right off the bat that wasn't the truth. Anyway- the room i got was really old and smeely. It was musty and smelled of smoke that was hidden by air frehners or something. It was not plesant. When i walked around the room, the soles of my feet got black since the carpert was soooo dirty!!! Not nice at all. This hotels needs some serious renovation. The lamps, furniture are like antique pieces from the 70's.
The staff are very friendly. They did a good job but the property has to be fixed big time!!! The hotel is in a good location- close to all the offices. I won't be staying here the next time- even if it means i have to drive quite a bit to get to office. It will be worth a good night's rest.

Room Tip: Ask for a renovated room.
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  • Stayed February 2012, travelled on business
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Umsie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
104 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 bubbles Reviewed 26 February 2012

This hilton had a clean room and good check in. The issue with this hotel only is that the weekends are catered to the oil workforce in the odessa area. Not bad but it can get crowded and loud. They allow pets but you will pay but the price is for a clean room Not bad for the price but keep bargaining for the best $ deal as they do lower if you ask.

Room Tip: Keep asking for a $ deal on the rate
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  • Stayed February 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Kehrha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas, Texas
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 18 February 2012

We have stayed at this hotel many times on our business trips. Each time we notice the decline in service and especially cleanliness. Our room on Feb 16 and 17th 2012 was so dirty we had to put socks on before getting out of bed because the carpet was so filthy. At breakfast we ordered an omelet at the buffet line and the "cook"put the vegetables we ordered for the veggie omelet in the pan and never came back so the veggies burned and my business associate had to remove the pan from the fire. I went to get the "manager" and reported the incident and her comment was "next time see me when this happens"Obvious lack of training for their personnel both in restaurant and front desk. At $170 a night for our room we won't be staying there again

  • Stayed February 2012, travelled on business
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank anneholland777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Phoenix, Arizona
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 14 December 2011

Have Hilton Honors and yet have never been in a more poorly maintained room as far as bathroom and entry. Housekeeping was asked repeatedly to have multitude of mold removed from bathroom shower tiles. I bought a toothbrush and bottle of beach and attacked it myself. Rug at door to room was so soiled by big splotches of unidentified substances we thought at first it was wet from a leak. All requests to clean it were ignored. Would have moved but was double reservation with connecting rooms and all the baby equiptment had been already been installed next door in a room in much better condition. Luckily most of our time spent elsewhere. Considering the excellent quality of staff for all other services, I can't even imagine having a room with such poorly maintained facilities offered to anyone at any time.

Room Tip: They are installing a new pool area so would request room not facing the inner courtyard.
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  • Stayed November 2011, travelled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Skicheese
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Burlington, Canada
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 8 December 2011

We stayed at the Hilton over Thanksgiving weekend. The staff was amazing!! Even when the shuttle driver was sick, the evening manager drove us to my sister's home and offered to pick us up. As Hilton rewards members, we received free coupons for the breakfast buffet and appetizers at the restaurant. One morning, we missed the buffet, and I had the migas - highly recommend! Some of the best migas I ever had. As a previous reviewed suggested, we booked the north tower. Our room was spacious, bedding was clean, and comfortable, overall a great room overlooking the pool. The only challenge, is that they were in the middle renovating the pool. Not a huge issue as we were gone all day everyday, but at breakfast it was mind splitting. My guess, is that it should be done by January. For all the reviewers talking about the carpet , I was told they are replacing in 1Q 2012. We didn't see anything of issue. Overall great hotel with superior service with a two bars (one smoking for those who may smoke, and one non) which was a nice way to wind down after turkey dinner. Highly recommend!

  • Stayed November 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JCJCanada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Midland, Texas
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 16 November 2011

Nice place to stay...if you can get a reservation. Not very convenient to the bulk of the city's restaurants. Parking on site but it is unattended. There is a bar near the lobby that seems to be a popular hangout for prostitutes serving the oilfield workers staying at the property.

  • Stayed November 2011
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Thomas S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about DoubleTree by Hilton Hotel Midland Plaza

Property: DoubleTree by Hilton Hotel Midland Plaza
Address: 117 W. Wall St., Midland, TX 79701 (Formerly Hilton Midland)
Phone Number:
Region: United States > Texas > Midland
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Midland
#3 Business Hotel in Midland
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Midland Plaza 3.5*
Number of rooms: 256
Official Description (provided by the hotel):
Beautifully renovated hotel in downtown Midland. Across from Centennial Plaza and within walking distance of several restaurants and fun night spots! We are just a short 15 minute drive from the airport. We offer two lounges on property, The Reserve on the ground floor and The Overlook Sky lounge a patio bar on our 3rd floor. Steam is our full service coffee shop in our lobby; featuring Starbucks coffee. Eatery 177 is our restaurant on property and offers room service. Complimentary wifi and valet service. Our staff is our biggest asset and we welcome you to come and experience real West-Texas hospitality! ... more   less 
Reservation Options:
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Also Known As:
Hilton Midland Hotel Midland
Hilton Hotel Midland
Midland Hilton Hotel

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