I understand supply and demand but for the price at over 100$ I would never stay here again the Hotel is old the cleaning staff needs to be retrained on how to clean " towels fold and wet smelled musty when you open them" I stayed in Lubbock Baymont and the Hotel is even older but the Hotel is clean well cared for and most of reasonable on price. I would like a refund of at least 50.00$ for being overcharged on the Midland Baymont Inn.
I am very sorry about your recent stay here at the Baymont Inn Midland. I understand you had to stay here and the cleaning staff will definitely be made aware of this situation. I will gladly refund you the $50.00. Thanks for the heads up, and we look forward to better serving you in the future.
The hotel was very clean, the room was nice and staff was exceptionally friendly!! It was a great location too with easy access to midland international airport! I am very pleased and will absolutely stay here again.
BAD…this is the 2nd time that ive stayed in this hotel that ive been truly disappointed!!! rooms "could" be nice, BUT they are not!!! dirty towel left behind the chair. dirt/trash left along the corners of the bathroom floor. bathtub/bathroom needs a deep cleaning!! carpet needs shampooed! refrigerator doesn't keep stuff cool/cold. dirt/mud on the stairways that has not been cleaned in awhile! bedside clock doesn't work. west side of the hotel roof is missing tiles/roofing. towels/wash clothes look unclean after being washed(dirt, mud, grease imbedded in the material) wifi is VERY ify. all of this and the nightly room charge is over $120 per night.
GOOD… a decent breakfast, front desk personnel are "mostly" respectful.
I would just like to apologize about your stays here at the Baymont Inn and Suites here in Midland. I understand it is unprofessional to have an unclean room. All of these things will be brought to the attention of the Housekeeping Supervisor to correct these issues. Again, I apologize about this and hope in the future your business will continue with the Baymont Inn.