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Hampton Inn & Suites Missouri City, TX
Ranked #1 of 1 Hotels in Missouri City
Certificate of Excellence
Reviewed 10 July 2014

Excellent experience. Would recommend. Staff was courteous, helpful, and attentive to needs. Hotel was clean, rooms were clean and comfortable. Location is convenient to restaurants, shopping and other attractions.

  • Stayed: July 2014, travelled with family
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Review collected in partnership with Hampton
Thank David S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (235)
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195 - 201 of 235 reviews

Reviewed 8 July 2014

We stayed for the week after a fire damaged our home. It was the closet hotel to our home. We have been converted to a Hampton Inn family. Great location, yummy breakfast, and very clean. Perfect for families. We loved it!

  • Stayed: July 2014, travelled with family
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Review collected in partnership with Hampton
Thank Melissa J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 July 2014

Hotel was very clean and room with king bed was fantastic. Plenty of room and a desk for work with internet access. Breakfast could be better for those who like eggs. Most of the eggs looked premade and perhaps thawed out and heated up rather than cooked on site. A minor annoyance as the rest of the breakfast was good and there were many choices of other things to eat from fruit, cereal, oatmeal etc.

  • Stayed: June 2014, travelled with family
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Review collected in partnership with Hampton
Thank Darrin M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 July 2014

The mattresses and duvets are beyond comfortable. My daughters and I could not get over how comfortable the beds were. I have back problems and sleep apnea and that was the best sleep ever. I will be returning to that hotel again sometime in July. I also love the fact that you can go to breakfast and have a wonderful meal. On Sunday we had omelets and they were delicious. Again, hats off to the staff at this hotel. They made our mini vacation a great experience.

  • Stayed: June 2014, travelled with family
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Review collected in partnership with Hampton
Thank Julian H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 June 2014 via mobile

First the good. The hotel is beautiful. Creative decorating, immaculate. Welcoming. We give everything a 5, except service. Horrible.

Ethan was unkempt and RUDE upon check in. When I asked about debit card procedures he said "it's on the sign." I did not know there WAS a sign. He just didn't care. Acted like he hated his job. Like it was beneath him.

He also did not bother to tell us there was no ice machine on our floor. But the nicer man who replaced him at midnight did, and actually apologized for his colleague who is apparently a manager. Yikes.

Bottom line, great hotel, but if service and friendliness is important to you, this is not your hotel !

  • Stayed: June 2014
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Thank Kathy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hampton I, Manager at Hampton Inn & Suites Missouri City, TX, responded to this reviewResponded 2 July 2014

Dear Kathy W

Thank you for taking the time to review our hotel on Trip Advisor. Although I was glad to read from your review that you found our night staff was attentive and friendly towards you, I understand that we fell short in some other areas. Our property and brand goal is to exceed our guests’ expectations--and I am disappointed that we were unable to meet your expectations for your stay with us. In your review, you bring up some great points that we are currently looking into. Your feedback is truly appreciated for it is one of the most important tools that allow us to improve the quality of our products and services.

Thank you again for sharing your experience. I do hope to have another opportunity to serve you, if your travels bring you back to our area.
Hampton Inn Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 June 2014

Hotel is very nice but the staff at the front desk are very rude and not helpful.I enjoyed my stay at the hotel except the humiliation by staff member at the front desk. Hotel is new with all the facilities, beds are comfortable,no problem of car parking, breakfast service was nice, I had to call several times to clean our room.

  • Stayed: June 2014, travelled with family
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Review collected in partnership with Hampton
Thank Dr Syed A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 June 2014

The front desk staff are really extremely helpful and would sort you out. the hotel is really new and fresh but however the rooms are bland and too basic. i didnt enjoy the tv selection provided. The breakfast is bland but does its job. would stay again

Room Tip: ask for one away from the streets
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  • Stayed: April 2014, travelled on business
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Thank Ugwu N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hampton Inn & Suites Missouri City, TX

Address: 4909 Highway 6, Missouri City, TX 77459-4197
Phone Number:
Region: United States > Texas > Texas Gulf Coast > Missouri City
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Swimming Pool
Hotel Style:
Ranked #1 of 1 Hotels in Missouri City
Price Range: £101 - £143 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Missouri City, TX 2.5*
Number of rooms: 64
Official Description (provided by the hotel):
For your visit to the Sugarland, Texas area, join us at Hampton Inn & Suites. You'll enjoy easy access to all of the great area attractions from our Missouri City location including Reliant Stadium. Relax in clean, spacious rooms with refrigerators, microwaves and free internet. Take a dip in the outdoor pool. Start the day off with free hot breakfast too. ... more   less 
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