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“Simply the cleanest hotel I've ever stayed in” 5 of 5 bubbles
Review of Sleep Inn & Suites

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Sleep Inn & Suites
Ranked #7 of 31 Hotels in New Braunfels
Certificate of Excellence
Houston Texas
Level Contributor
115 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 240 helpful votes
“Simply the cleanest hotel I've ever stayed in”
5 of 5 bubbles Reviewed 5 October 2013

Very brief, this was simply the cleanest, neatest-kept hotel I've ever stayed in, and I've stayed quite a few places (see the reviews, LOL!).

I believe it was because this facility is pretty newly constructed, perhaps, or maybe the management is all over the cleaning and maintenance, but we didn't see, or spot when we actually noticed exactly how clean the place was, any, I mean any, of the usual detritus of many persons moving through a space. Not in the bathrooms, not in the hotel rooms themselves, nor in the hallways, elevators or common spaces. Spic & Span, everywhere!

Can't tell you about the eats, as we didn't, but the bed was comfy!

  • Stayed June 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank AttorneyJohn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMSleepInnNB, General Manager at Sleep Inn & Suites, responded to this review, 16 October 2013
Thank you for taking the time for leaving a review of our hotel. I sincerely appreciate the kind words, and I will share them with our housekeeping staff. I know they will be overjoyed to know that their efforts are not going unnoticed!

We hope to see on your next visit to New Braunfels! Safe travels!

Sincerely,

Nitin Bhakta
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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240 reviews from our community

Traveller rating
    142
    65
    24
    4
    5
See reviews for
100
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (49)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
McAllen, Texas
Level Contributor
72 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 26 September 2013 via mobile

The cleanest hotel you could ask for. The hotel is kept immaculate. The rooms are kept like brand new. You will never find anything wrong with this Sleep Inn. Front desk clerk , Lizann , outstanding and friendly and extremely helpful. Owner, Michael also very accomodating. Beds are comfortable, pillows and comforters , also very nice. We love this Sleep Inn, and always look forward to staying there again. Keep up the good work.

  • Stayed September 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Jeff G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMSleepInnNB, General Manager at Sleep Inn & Suites, responded to this review, 16 October 2013
Thank you for taking the time to leave such a great review of our hotel! My staff and I want you to know that we work very hard to make sure we beat your expectations each and every time you stay with us.

Again, thank you and we hope to see you on your next visit to New Braunfels!

Sincerely,

Nitin Bhakta
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 22 September 2013

We stayed here as we were going to Schlitterbahn Water Park. Check in was nice and easy and the lady on reception was very friendly.

We stayed in the King Suite room on the 3rd floor not over looking the pool area so it was quiet, the room was clean, spacious and very comfortable. There was a nice lounge area with the bed over one side of the room - the bathroom was big as well. I had no noise from other rooms and as I am a light sleeper I was thankful for that! There is a safe you can use for $1.50 each day but if you don't use it let the hotel reception know and they will take the amount off your room.

The room has coffee making facilities and a mini fridge which came in handy for putting our drinks in.

Every morning they offer you a buffet continental breakfast, this consisted of scrambled eggs, bacon, cereals, yogharts, fruit, waffles, muffins and toast / bagels. It wasn't anything special but it filled us up in the morning and we saved money on buying breakfast.

Location is great, if you are going to Schlitterbahn you would need a car, but there are restaurants close by for dinners and shopping outlets are about 5-10 min drive away.

We would definitely stay here again as it was clean, spacious, staff very friendly and close to a lot of places. Only an hour drive to Austin and about 30 min drive to San Antonio - depending on traffic. Schlitterbahn is about 5-10 min drive away too.

Room Tip: 3rd floor not over looking the pool area.
See more room tips
  • Stayed August 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Lalita8888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Plano TX
Level Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 bubbles Reviewed 16 September 2013

Spent a Friday and Saturday night for a quick weekend trip with the family to enjoy the activities in the area. Hotel was very well cared for. Room was very cute and one of the cleanest I have ever experienced. Price was fantastic, beds & pillows were comfy. Don't know what else you could want! Location was very convenient to Schlitterbahn and Gruene. Front desk staff was courteous and helpful. Breakfast area was immaculate and very convenient for a quick bite to eat before heading out to activities. Would stay again.

  • Stayed September 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Mceuba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daphne, Alabama
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 9 September 2013

My husband and I recently spent three nights at this property. After reading the many TripAdvisor reviews of the hotels in the New Braunfels area, we chose Sleep Inn. We were very pleased with our decision. The front desk staff and the breakfast hostess were all very professional and extremely friendly and helpful. We requested a room on the third floor at the back of the hotel and our request was honored. We had a very pleasant and quiet room.

On our second night, unfortunately our smoke alarm started to beep as if the battery was going dead. You can imagine our frustration at 3 AM. However, after an immediate call to the front desk attendant, the problem was resolved in LESS THAN five minutes. We were extremely impressed with the professionalism and immediate attention to the problem.

Our room was very clean and comfortable. Free breakfast was good. Service was excellent. The value was great. We highly recommend this property.

Room Tip: If you'd like a very quiet room, request the third floor at the back of the hotel.
See more room tips
  • Stayed September 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank STYL_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston, Texas, United States
Level Contributor
46 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed 7 September 2013

Clean Hotel, friendly staff, comfortable beds, decent pool. Just right for a no nonsense stay in New Braunfels! Little tip, get to breakfast before 8am and there's no line! When you check out make sure to tell the front desk if you did not use the safe in your room to get a small amount off of the price of your stay.

  • Stayed August 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank shutterbugbynature
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hayden Lake, Idaho
Level Contributor
123 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 bubbles Reviewed 28 August 2013

Breakfast was the usual fare, but what made the difference was the woman working the breakfast room. She cleaned up each table as people left, wiped everything down, constantly replenished all the food and gave a 5 minute warning before she started to put away the food at the end of the breakfast time. Far above the usual service provided at most hotel buffet breakfasts. The front desk staff were cheerful and helpful. The room was clean and bright with a microwave and refrig.

  • Stayed August 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank raggazza1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sleep Inn & Suites

Property: Sleep Inn & Suites
Address: 1477 North I-35, New Braunfels, TX 78130
Phone Number:
Region: United States > Texas > New Braunfels
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in New Braunfels
#2 Spa Hotel in New Braunfels
#6 Family Hotel in New Braunfels
#7 Business Hotel in New Braunfels
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Sleep Inn & Suites 2.5*
Number of rooms: 57
Official Description (provided by the hotel):
Welcome to the Gold Award Winning Sleep Inn & Suites of New Braunfels, TX. Located on IH-35, our hotel is located just minutes from Schlitterbahn Water Park, Gruene Hall, and shopping at the Prime, Tanger, and Premium Outlet Malls in nearby San Marcos. You will also find our hotel conveniently located near the Comal and Guadalupe Rivers, Natural Bridge Caverns and Wildlife Ranch, and Canyon Lake. Experience top San Antonio attractions such as the Alamo, the Riverwalk, Sea World, and Six Flags Fiesta Texas within a short drive from our hotel. Our 100% smoke-free property features family friendly amenities like an outdoor swimming pool and hot tub, complimentary Morning Medley® HOT breakfast, free Internet access, and spacious guestrooms and suites that let you stretch out and relax. Our modern guestrooms and suites feature useful amenities such as a spacious work desk, refrigerators, microwaves, and LCD TV. Stay connected with our free WIFI or business center, or take a retreat from your busy work day in our fitness center. Dream Better Here® at the Sleep Inn & Suites in New Braunfels! ... more   less 
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Also Known As:
Sleep Inn New Braunfels
New Braunfels Sleep Inn
Sleep Inn & Suites New Braunfels, Texas

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