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“One of the best!”
Review of Comfort Suites

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Comfort Suites
Ranked #12 of 33 Hotels in New Braunfels
Reviewed 9 April 2014

Can't say enough good things about this place, the staff and management. Doing very well indeed! Was quiet, comfy and clean clean!
Great Place, easy to find close to shopping, very comfortable Pool/Hot tub were grand and exercise facility was nice. Breakfast was yum yum.......stay here, you will not be sorry.

  • Stayed: April 2014, travelled with family
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1  Thank Cynthia R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sharon L, Guest Relations Manager at Comfort Suites, responded to this reviewResponded 17 April 2014

Thank you for your most recent stay and taking the time to post your review. I'm glad to see that you had such a great time with us .That is exactly what we want .Our staff prides themselves in assisting in making your experience the best in can possibly be. I hope that you will continue to visit with us everytime you make it back this way. Thank you again and if there is ever any assistance that I can provide, please don't hesitate to contact me.

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Reviews (146)
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74 - 80 of 146 reviews

Reviewed 16 March 2014

Great place to stay, easy to find, close to shopping, eating, activities. Room was very large, clean and beds very comfortable. Pool/hot tub was great and the exercise facility was nice. Breakfast was good, the staff friendly and helpful. Will stay here again.
Highly recommend!

Room Tip: Rooms by the pool are nice.
  • Stayed: March 2014, travelled with family
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Thank Oklahoma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sharon L, Guest Relations Manager at Comfort Suites, responded to this reviewResponded 24 March 2014

Thank you for your review, We're happy to hear that you enjoyed your stay with us! I will definitely share it with our staff, and I know that they too will be happy to know that their hard work is recognized and appreciated.Thank you again, and we will see you on your next visit to New Braunfels.

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Reviewed 4 March 2014

Very surprised with the quality of this hotel. To be honest, it did not really stand out from the highway when compared to other neighbouring hotels. But everything was spotless and tastefully renovated. Kudos to housekeeping for a great job. Could not find any fault and nothing to complain about. Room was modern, clean and very spacious for our family of 5. Two queen beds with a sofa bed in a partitioned sitting area. Beds and pillow were very comfortable. Even the sofabed was clean - no food crumbs etc. Our room was in the middle of the hotel and was very quiet, could not hear any noise at all from the highway. Plenty of parking and feels very safe. We also got a great walk-in rate which was cheaper than the Internet or AAA rates. Breakfast and wifi included in rate. There was a pool, business centre and gym but we did not use them. Plenty of restaurants around. Will definitely stay again!

  • Stayed: February 2014, travelled with family
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Thank luv2trav3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sharon L, Guest Relations Manager at Comfort Suites, responded to this reviewResponded 24 March 2014

Thank you for taking the time for review our hotel. I sincerely appreciate your kind word "One of the best - 5 stars no doubt! .Your survey is music to our ears! So glad we met your expectations .I will share them with our housekeeping staff. I know they will be overjoyed to know that their efforts are not going unnoticed!

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Reviewed 2 January 2014

My husband and I stay here yet again and as always it was wonderful.(renovations underway) The place is clean and service is top notch as it has been over the past 5-6 years that we have been staying here. We always visit around the Christmas or Thanksgiving holidays and find it to be perfect. The complimentary breakfast is Excellent with Hot and cold choices.

  • Stayed: December 2013, travelled as a couple
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Thank Rebecca w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sharon L, Guest Relations Manager at Comfort Suites, responded to this reviewResponded 5 January 2014

Thank you for your kind words. Won't it be great when we finally get the rest of the renovations done with that (from what I've heard so far) beautiful new elevator. See you all at holiday time, 2014.

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Reviewed 30 December 2013

We arrived early and the desk attendant was helpful in allowing us to check-in.
The room was above average for the price. We stayed on the second floor and had a restful night in an excellent bed. The breakfast was good with an assortment of hot and cold items.
The only complaint is there is no elevator which makes it difficult for older patrons, such as we to climb stairs. However we do not want people walking above us so we always stay on the top floor. Despite this, we would stay at this motel again if we are in the area.

Room Tip: remember no elevator to the second floor
  • Stayed: December 2013, travelled as a couple
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Thank marquisTexas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sharon L, Guest Relations Manager at Comfort Suites, responded to this reviewResponded 5 January 2014

Thank you for the brilliant comments. We like to share these with the staff; it is important for them to know they are appreciated, just like we appreciate you.

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Reviewed 5 December 2013

We have stayed at this Comfort Suites location at Thanksgiving for 3 years running. It is fantastic! The staff is attentive and friendly. The complimentary breakfast is wonderful. The hotel is right on I-35 - easy feeder road access. The renovations underway are really adding value to the property. Can't wait to see how it all comes out!! We will be back in 2014!!!

Room Tip: An elevator is being installed with the renovations - so if you can't do stairs... Downstairs i...
  • Stayed: November 2013, travelled as a couple
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Thank Lady_K1126
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sharon L, Guest Relations Manager at Comfort Suites, responded to this reviewResponded 16 December 2013

Hi Lady_K1126, thank you for choosing to stay with us and taking the time to write such a kind reivew of your stay. I will never get tired of seeing title that say "AWESOME". The goal of our staff is to assist in making your vacation experience a positive one so that you will walk away every time feeling this way. I'm glad to announce that the breakfast area is one of the areas still to be remodeled. Plans are to enlarge the area with more modern setting etc. Thank you again and if there is ever any assistance that I can provide, please don't hesitate to contact me.

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Reviewed 5 December 2013

Excellent property...recently updated rooms with more plans to make the property one of the best in New Braunfels! Definitely roomy with comfortable beds, tasty breakfast, nice business center & a hospitable staff. Overall, an accommodating & comfortable experience while traveling away from home!

  • Stayed: November 2013, travelled with family
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Thank Carol J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sharon L, Guest Relations Manager at Comfort Suites, responded to this reviewResponded 16 December 2013

Thank you for choosing to stay with us and posting your review. I'm so glad to hear that you had a great time with us. We strive for you to have that "excellent travel experience" and I'm so pleased you were able to witness that first hand. I hope that you will always continue to stay with us so that we have the opportunity to wow you each and every time . Thank you again and if there is ever any assistance that I can provide, please don't hesitate to contact me.

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Additional Information about Comfort Suites

Address: 1489 N Ih 35, New Braunfels, TX 78130
Phone Number:
Region: United States > Texas > New Braunfels
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#8 Family Hotel in New Braunfels
Price Range: £51 - £117 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 62
Official Description (provided by the hotel):
This is a gold award winning property from Choice Hotels. The hotel offers a free hot breakfast, outdoor pool , free high speed internet, fitness center, guest laundry, and meeting space. We are easily accessible from IH-35 and only minutes from Schlitterbahn, Gruene, and river tubing attractions. If you are in the mood to shop we are a short ride from the outlets in San Marcos and also a short ride to everything in San Antonio. ... more   less 
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Also Known As:
Comfort Hotel New Braunfels
Comfort Suites New Braunfels, Texas
New Braunfels Comfort Suites

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