We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“DON'T STAY - DUMP”
Review of Edelweiss Inn

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Edelweiss Inn
Ranked #32 of 33 Hotels in New Braunfels
texas
Level 6 Contributor
144 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
“DON'T STAY - DUMP”
Reviewed 20 December 2011

Looks like a nice German inn on the outside. It's a trashy, Asian-run dump on the inside. We reserved a king bed, no-smoking room. Got two double beds in an ashtray. We were in a hurry, so we didn't look at our room when we checked in. Returned to the hotel late at night to find what we hadn't reserved. We have seen nicer bathrooms in gas stations. When asked about the room problems, the manager could only say he "should have checked our reservation". What? This is a run down, poorly managed trash bin. Stay in the Walmart parking lot before you stay here.

Room Tip: Choose one at a different hotel.
See more room tips
  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank herbeehusker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

95 reviews from our community

Traveller rating
    4
    3
    9
    5
    74
See reviews for
27
24
4
9
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Austin, Texas
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 11 November 2011

First of all, please remember that you are not staying at the Ritz Carlton. Do not expect luxury for the rates you will pay at the Edelweiss Inn. That said, we had a pleasant stay. Our room was actually VERY clean and the beds were comfortable. The staff that we met, one of the maids and the woman who works in the front office, were both very nice and helpful. We did not meet the gentleman that some of the other reviewers referred to with such disdain, so we can't comment on him. We did not partake of whatever breakfast they offered...so no comment there, either. A couple of things... although the room has a full sized coffee maker, there was no coffee, no coffee cups and no cream/sugar packets. You must have to bring your own. LOL. Also, somebody had engraved the name, address and phone number of the hotel in the plastic top of the coffee maker. I thought that was funny, it reminded me of something my grandfather would do. I wonder if an old man owns this hotel? They also have a sign in the room that if you pay $10 extra, they will "activate" the spa tub that is in the bathroom. We thought that was kind of weird, and did not purchase that option, but we did enjoy the fact that it was a nice deep tub. ...(no extra charge for that :) The room is furnished with older and outdated furniture and fixtures...but who cares? Everything worked and was clean. Again, don't you can't expect the Ritz Carlton for $50! One last weird thing.... the sheer number of plants on the walkway leading to the office door and inside the office itself was a little disconcerting and a bit creepy. Overall, though, we thought it was fine and would stay there again. P.S.....watch out for the HUGE square hole in the parking lot when you drive in.... it could swallow your car. :)

  • Stayed November 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank hillbeant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pflugerville, Texas
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 29 August 2011

To start if I could give no stars or half a star that may be better suited. This "Inn" still looks cute from the outside but don't be fooled!! Upon even walking out of the strangely overgrown with plants office, the signs that it was neglected and dilapidated were already becoming evident. There were ciggarette butts all up and down the stairs and the adjacent vending machines were not even working, as well as a filthy, disgusting mostly empty Jacuzzi, also with ciggarette butts in it. Then we got to our room, with the one key, and it was hot gross and musty. It was marked non smoking and wreaked of smoke and mold. The loveseat had ciggarrette burns in it as did the fake orchid plant on the wobbly table by the door. The room was large but soooo dated. The phone was one step up from a rotary dial phone, which only worked when they started calling with unrequested wake-up calls at 8am, 8:30, 9am and then banging on the door starting at 9:30am. Then again at 10:30 demanding "at least to come in and get our sheets."The shower still had toothpaste on it from whomever had previously brushed their teeth in the shower. It was a small dingy looking "spa bathtub" that had a sign on the oustide of the little bathroom stating it would be $10 and to contact the front desk if you want to use it. LMAO!! I doubt it even worked!! Oh yea my fave part was the dirty coffee maker, taken all apart, and nothing to make coffe with, sitting by the sink. The man at the front desk was ridiculously rude! The two women weren't that bad, although the woman that was clearly very new or just didn't know how to do her job, was wearing an almost see thru white undershirt t-shirt. When my husband asked about coffee upon checking out, he was told it was only until 9am and that we were suppose to check out at 10:30 because we were given a discounted rate. In which he responded with "I'm sorry I wasn't told that when I checked in yesterday." And the man just pointed at his handmae sign sitting on the counter that was clearly not there the day before. All in all, I have stayed at other 1-3 star hotels and this was by far the WORST! Any place is better than this place!!!!

  • Stayed August 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
6 Thank honugirl23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these New Braunfels hotels

san angelo, tx
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 16 August 2011

horrible!!!! do not stay there. i paid cash and they stil charged my credit card, and they only refunded half of my money back....also very bad service. the room also smelled like they havnt been cleaned in a really long time, the sheets and blankets were stained, they have no pool like they said and the hot tub wasnt even working

Room Tip: avoid at all cost
See more room tips
  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
5 Thank sumo077
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Salado, Texas
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 9 August 2011

My family and I stayed at the Edelweiss for one night. The lady at the front desk was pleasant but that's the only positive for this motel. The room had multiple problems in that there was food from a previous occupant in the mini refrigerator, the coffee maker did not have any coffee and the electrical plug by the sink was non functional, the television quality was exceptionally grainy as per something from the 1940's, the towel rack in the bathroom had been ripped out of the wall and was lying on the top of the toilet tank etc. There were more problems but I won't belabor the point. As someone once said, a word to the wise is sufficient so my suggestion would be to take your $ 100.00 (the cost of a room at the Edelweiss) and use it towards getting a room at any one of several nice motels only a few hundred yards away.

  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
5 Thank Robert M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Austin, Texas
Level 3 Contributor
10 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 8 August 2011

everything smelled musty and dank, totally outdated. These people are cheap! they even inscribed their name, address, & phone number on a cheap $9 walmart special coffee maker! common! don't expect much from this place! spend a few extra dollars and stay somewhere else!

Room Tip: you get what you pay for
See more room tips
  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank john l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Terrell, Texas
Level 4 Contributor
45 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 18 July 2011

Wake up calls and knocks on door with "Get Up" on day of check out. This started at 9:30. Did not request wake up call and had been up since 9 am. Continental breakfast consisted of wheat and white bread for toast, prepackaged doughnuts, and imitation orange juice. Hot tub broken. Bathroom had not been swept in who knows how long. Suite...really!!! Consisted of 2 double beds with a love seat and chair pushed up on the only other available space - next to the long dresser with the TV.

Room Tip: The only good think about the hotel is that it was easy access to I35 and close to Schlitterbahn.
See more room tips
  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank LaDonnaann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these New Braunfels hotels
0.1 mi away
Ramada New Braunfels
Ramada New Braunfels
#16 of 33 in New Braunfels
355 reviews
0.2 mi away
Microtel Inn & Suites by Wyndham New Braunfels
0.8 mi away
Quality Inn & Suites
Quality Inn & Suites
#26 of 33 in New Braunfels
94 reviews
Show Prices
Show Prices
Show Prices
0.7 mi away
Best Western Inn & Suites
Best Western Inn & Suites
#11 of 33 in New Braunfels
376 reviews
0.5 mi away
Americas Best Value Inn - New Braunfels / San Antonio
Americas Best Value Inn - New Br...
#27 of 33 in New Braunfels
39 reviews
0.5 mi away
Sleep Inn & Suites
Sleep Inn & Suites
#8 of 33 in New Braunfels
252 reviews
Show Prices
Show Prices
Show Prices

Been to Edelweiss Inn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Edelweiss Inn

Property: Edelweiss Inn
Address: 1063 I-35 North, New Braunfels, TX 78130
Region: United States > Texas > New Braunfels
Amenities:
Business Centre with Internet Access Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #32 of 33 Hotels in New Braunfels
Price Range (Based on Average Rates): £
Hotel Class:1.5 star — Edelweiss Inn 1.5*
Number of rooms: 40
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, TripOnline SA and Expedia so you can book your Edelweiss Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Edelweiss Hotel New Braunfels
Edelweiss Inn New Braunfels, Texas

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing