HORRIBLE PLACE. First of all, the pictures dont show their "weekly rates" banner strung along the front of the building. The lobby smells like an old musty home. The "landscaping" along the front are cheap plastic pots with dead plants in them...or those close to death. The only color is the awful, gaudy, over the top fake flowers littering the checkin area. I swear I thought I walked into a funeral parlor. The man I will assume was the owner has to have been the rudest person I have ever had to deal with in customer service. And I have dealt with a lot of people!
Since I lived in New Braunfels for a number of years and was coming back for a family holiday, I had a nostalgic memory of this german styled inn. I booked online and was blown away when I arrived at how this place has just been run into the ground and has turned into a cheap and sleazy place. My advice? Steer clear.
Oh, and I politely offered my feedback on improvement and the guy tells me he doesn't care what I think and if he wanted my opinion he would ask for it. :) OPPS! Probably not a cool thing to say!More
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