I've stayed at this property before, and it is very nice. I booked an upcoming stay, and ended up having a issue with the details on the booking. Marriott corporate (who set up the booking) wasn't very helpful resolving the issue, and I got upset. BUT, when the owner/manager of this particular property learned of my issue, it was resolved quickly and to my complete satisfaction!
Five stars to this Marriott property, in all respects, but particularly for its willingness to step up and handle customer issues, that in my opinion, are the responsibility of Marriott corporate.
You will enjoy your stay here very much. Beautiful hotel, nice rooms, and of course, New Braunfels is awesome! Great management, too! Would highly recommend!
- Official Description (provided by the hotel):
- Boasting a unique location and well rounded contemporary accommodations, the Courtyard New Braunfels River Village is the ideal backdrop for business travelers and vacationing families. Perched on the Guadalupe River and surrounded by century-old pecan trees, our hotel greets you with relaxed sophistication for your New Braunfels visit. Immaculately appointed rooms offer perks to make your stay a success. ... more less
- Reservation Options:
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- Also Known As:
- Courtyard By Marriott New Braunfels River Village Hotel New Braunfels
- Courtyard New Braunfels
- Courtyard By Marriott New Braunfels River Village Texas