When we checked in I discovered the glasses in the bathroom were dirty and had lipstick all over them I reported this to the front desk and asked to talk to the manager about it. She was very rude and not accommodating at all. I was concerned what else in the room was not also cleaned very well. She informed me the manager was gone and would be here the next morning. Whe I went down to talk with him also with the pictures of the glasses he was not at all concerned and he barely took the time to talk to me. I expected him to apologize sincerely to me about it but it was like I was bothering him for telling him about it. He was supposed to call me when he got there that morning and I had to go to lobby and track him down. We would have left and not stayed but no other hotels around had vancancies. I am very disappointed I this manager and property and would not recommend it to anyone. I thought maybe he might seem a little more concerned about the issue. I will not stay there again and will tell everyone I know about this issue.
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- Also Known As:
- Wingate By Wyndham New Braunfels Hotel New Braunfels
- Wingate By Wyndham New Braunfels Texas