We have stayed at several Hilton Garden Inns in different locations and chose this hotel based on past experience with the brand. This location did not live up to our expectations from this brand. The room we were assigned had a horrible odor that smelled like carpet that had mildewed. We reported this immediately and the hotel staff did change our room. The beds in the room were so hard that we felt like we were sleeping on the floor. We will be staying at a different hotel the next time we visit New Braunfels.
- Official Description (provided by the hotel):
- Located in the heart of Texas between Austin and San Antonio, the Hilton Garden Inn New Braunfels is convenient to Texas State University in San Marcos, local water sports and shopping. Experience the German heritage of New Braunfels, Texas, and discover the beauty and natural attractions of the Texas Hill Country. Enjoy amenities designed to make you feel at home such as our cooked-to-order breakfast, room service and 24-hour Business Center. If you're in town for business, host an event for up to 100 people in our flexible meeting space. Swim in our hotel pool, or burn some calories in our 24-hour fitness center. Exercise in the privacy of your own room with a Stay Fit Kit(R), available from the front desk Pick up a snack at the Pavilion Pantry(R) and relax with a good TV program in a warm and inviting room complete with a comfortable bed, microwave and refrigerator. Connect with family or coworkers at your work desk, utilizing your ergonomic Mirra(R) chair by Herman Miller and complimentary WiFi. Whether you're here with family or on business, you'll find the extras you need and want at our New Braunfels hotel. ... more less
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- Also Known As:
- Hilton Garden Inn New Braunfels Texas