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“Good wine, poor customer service”

Winery on the Gruene
Certificate of Excellence
Attraction details
Reviewed 22 July 2014

The wine tasting was fun, with a little cheese tray. Wines were fresh and fruity.

Be cautious if you buy wine and then expect to ship it home to sites like Illinois and Wisconsin. Texas wineries cannot ship to several states. We bought 2 cases of wine, were told they could not ship them, but failed to mention that USPS, FedEx and UPS will not ship them either. We were, however, told that we could ship them via FedEx if we lied to them and said we were shipping BBQ sauce or something. We could check them onto the airplane, but that would require new packaging.

Thank beaslbub
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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"wine tasting"
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"black cherry"
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"dance hall"
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68 - 72 of 80 reviews

Reviewed 30 May 2014 via mobile

Outstanding customer service given to us by a nice lady by the name of Angela. The watermelon wine is wonderful treat on a hot day.

Thank Taterhiproro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel P, Owner at Winery on the Gruene, responded to this reviewResponded 18 July 2014

We are so excited that you loved our little winery. We are a family owned winery so we take special care in making every one that comes in the door happy. We do not have employees that are hired to respond so we are sorry it has taken a while to respond but we are hoping we see you soon in the winery!

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Reviewed 24 March 2014

Tasting cost $2 for 4 wines, $5 if you want to keep the glass, have cash as they only take cards if you spend $10. Generous pours. Fruit infused wines were loved by my daughter. They gave her boyfriend water as he was designated driver. I found several wines I enjoyed too. Picnic tables outside to enjoy your drinks.

1  Thank kariesue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel P, Owner at Winery on the Gruene, responded to this reviewResponded 26 March 2014

We are so happy that you had such a great time here and loved our wine! Make sure you come back and introduce your self to us so that we can thank you in person!

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Reviewed 12 March 2014

We came here for our parents' annivarsary because they wanted to visit a place to drink wine. I thought of this place due to their fruit infused wine. My mother loves her wine on the sweet side. We were a big group but Angela took really good care of us. We had an amazing time and the wine is reasonably priced. This place is great if you want to relax, talk, and create wonderful memories.

Thank Jess F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel P, Owner at Winery on the Gruene, responded to this reviewResponded 26 March 2014

That is great that you still remember your last time you were here! We are so happy that you guys come in and enjoy our wine and our staff! Thank you for your kind words!

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Reviewed 15 November 2013

One of the best wineries we have visited in a long time. We had our 11 y/o with us and even she enjoyed it!

Thank aaron_in_parker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel P, Owner at Winery on the Gruene, responded to this reviewResponded 17 December 2013

We are so happy that your whole family had a great time! That is what we strive to accomplish. We want families to enjoy there time when they are here even when they have the kids with them. Hope to see you guys soon!

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