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Red Roof Inn New Braunfels
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Reviews (118)
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81 - 86 of 118 reviews
Reviewed 3 July 2012

First time we stayed at the Red Roof Inn, New Braunfels. The desk staff were not so friendly, the tv and fridge did not work. When we asked for a new tv and fridge, they brought in another semi working tv, but would not give us a working fridge. The handyman for the motel came to our room at 10:30 PM to examine the tv and fridge, he was rude, argued with us, spoke over me, and treated us horrible. He said if we did not like the room, we were free to leave and go stay some where else. Now if it was earlier in the evening and we were not traveling with two children, perhaps we would have left, but since they already took our money for two nights, and we not give us a refund, we were stuck.

There was also a huge stain on the carpet, that had a odor, perhaps from a prior guest that had a pet .

The next day, we were waiting for the pool to open at 10:00 a.m. to look for something one of the kids left by the pool and the girl at the front desk could not be bothered getting off her personal phone call to open the lock for us so we could retcover what was left behind, and move on with our day.

This motel is over priced, rude service, broken and old equipment. Motel 6 is better than this motel. On a good note, the room was large the bathroom was nice, the full size beds were too small for two adults and two teens to all share a bed.

  • Stayed: July 2012, travelled with family
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Thank 571Ann_T571
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 July 2012

Friendly staff, and good value if you want to avoid the higher end hotels in the area. Had a king room, and bed was of the standard motel variety. Television was a negative - old model with poor reception. But we didn't spend much time in the room, so not a big deal for us. Overall it was a pleasant stay and would consider staying here again.

  • Stayed: April 2012, travelled as a couple
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Thank RabidWarhawk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 June 2012

Stayed here for one night on a weekend. There was a problem with the reservation and was given a smoking room in the back section of motel. Smoking room was not acceptable and went through hurdles to get this changed. We ended up in main building, 2nd floor nonsmoking King room. The rooms are very large with a fridge/microwave and desk area. New flat screen tv. Beds were comfortable. The bathroom was large. Towels were thin, and only provided 2. There was a problem at night with the gathering of beetles. They were everywhere. And in the am when you walk out they are dead on the ground. This hotel was right off I 35, near food and river activities. It was not worth the $150 per night charge in my opinion. Also the air is off when you get in the room and it is SOOO hot! Air worked good, and cooled down in a short time. They also don't use a/c in the hallways, so when you walk out of your room it is humid and hot.

Room Tip: Dont pick the back section, stay in the main building
  • Stayed: June 2012, travelled as a couple
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Thank TxNurse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 June 2012

This is our first stay at Red Roof Inn New Braunfels. we were very happy with our room and service we received from front desk staff. we stayed in superior king which was very large, clean and everything was in working order and had coffee maker, micro-fridg, hairdryer and iron and ironing board in room also free internet worked great. i will stay at this location next time when i am in new braunfels area. This location is very close to Schlitterbahn Waterpark and rivers.

  • Stayed: June 2012, travelled as a couple
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Thank sheila m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 May 2012

During our extended stay we noticed that there were dozens of medium sized.black beetles gathered outside all the doors. Some came in under the gaps at the door threshold. One night I was woken up by a beetle in bed under the covers. My girlfriend was bitten by something and developed a rash which required medical treatment. They came and sprayed the room . We had to ask several times for ready rewards when we were told they had notified the Cororation we had earned them but they had not done so.

  • Stayed: May 2012, travelled on business
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Thank Steve B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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