so I visited this "resort" this past Tuesday as amazon had a trip deal, after calling THREE times to verify that the tickets included were for 2 days and both parks I ordered. I got all information directly from schlitterbahn as I am a firm believer in getting information straight from the horses mouth, and all 3 times was told all parks and attractions were included in the package price. the day of arrival my husband and I get to resort to get our passes and lo and behold we were told not only was only one park open but it was only a THIRD of the park! the desk clerk marked a few attractions that she said were open as well (but they werent!) and there was only 4 rides that adults could use. when we returned to "resort" I called the front desk and asked why we weren't told ahead of time of closure and was told the STAFF was unaware of it so they were giving information as they had all summer, had I been made aware I NEVER would have purchased this deal as it was the same price as if I had just purchased 2 adult 2 day passes at the peak of the season! now the room, while roomy I would suggest NOT using the couches as ours was wet smelled of dog and was stained so bad I was worried of what was on there! the internet didn't work properly at all, and the train was really close! we ended up perched on a bed watching tv thru the bedroom door. I think the good reviews have to be written by a employee because this place was no where near as nice as stated! even as I write this I know its a waste of time because nothing is going to be rectified, but I hope that future purchasers buy with caution because their own staff is either seriously lacking in the information department, or they are actively scamming people out of their hard earned money! either way please beware the special they run at the end of season is not worth it save your money and go to splashtown, where ALL the rides are open! after waiting all my life to go, I was left disappointed, dissatisfied and disgusted!
- Official Description (provided by the hotel):
- Splash into family fun at the Resort at Schlitterbahn in New Braunfels, Texas. The Resort at Schlitterbahn intermingles the world's greatest waterpark with 211 onsite accommodations. Many rooms are so close to the action you can actually step out your door and into one of our rides. For a real family-style getaway, try one of our fully equipped vacation homes located near the waterpark. You'll find everything you need for family reunions, corporate retreats, weddings or other special gatherings - from comfy sitting areas and multiple beds to full kitchens and laundry rooms. Accommodations range from standard hotel rooms with two beds to cottages, suites and townhomes. Many units have full kitchens. ... more less
- Reservation Options:
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- Also Known As:
- Schlitterbahn Resort At New Braunfels Hotel New Braunfels
- Schlitterbahn Waterpark Hotel
- Hotel Schlitterbahn Waterpark
- The Resort At Schlitterbahn New Braunfels, Texas