after reading reviews i thought the campground would be really nice, not so much. from the get go our reservation was incorrect. when we checked in i was informed that the rate for the campground was only for 2 people, so everyone in our group whether they were staying there or not HAD to pay $6/person per day. it may be stated on the website, i don't remember and i sure wasn't told about it on the phone. the staff in the office was disorganized and waited on people that were in line behind on me.
the site it self was okay, there was trash and the grass needed to be cut. there aren't many shaded spots. the dumpster was overflowing.
the restrooms---yuck! by 5pm both restrooms were out of toilet paper. they were dirty and reeked of urine. by saturday both toilets were clogged up because there were no plungers in the bathroom. bring your own soap to wash your hands because they don't provide any. the showers were filthy and smelled of raw sewage.
we rented out toobs from rio raft and again we had problems with staff. the person renting the toobs had a difficult time doing simple math, then we had to argue with the person loading the toobs because he couldn't understand what we rented. needless to say all the tip jars and signs got on my last nerve. why tip when you can't do a simple job?
the only positive things i have to say is the location is great and it is a peacful quiet family campground. you are close to the lake and to major roads. i enjoy staying on this end of river road because it's not so noisy.
i won't stay here again. i was very hopeful after reading the reviews, but was very disappointed once we were here.
- Official Description (provided by the hotel):
- Rio Raft is a quiet, family oriented resort and RV park. We are perfectly located on the banks of the beautiful Guadalupe River. We have cabin rentals, RV sites, and camping spots available for your river getaway. We have a 1/4 mile stretch of river frontage and offer river trips in either tubes, rafts, or kayaks. Come cool your heels in the chilly Guadalupe River at Rio Raft! ... more less
- Also Known As:
- Rio Raft And Resort
- Rio Raft Hotel New Braunfels
- Rio Raft & Resort New Braunfels, Texas