We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Try it for yourself!”
Review of Rio Raft & Resort

We can't find prices for this accommodation
Our online travel partners don't provide prices for this accommodation, but we can search other options in New Braunfels
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Rio Raft & Resort
Reviewed 7 March 2011

Despite all of the negative reviews, we decided to rent a 2-bedroom cottage here for our anniversary weekend. We took another couple also. The resort was in a good central location, and the river was beautiful and very peaceful. (Great Fishing spot). The resort looks just like the pics on the website. Nothing fancy, but definitely very clean and provides all the basic necessities. (I will upload some inside pics...b/c I was unable to find any before my stay).

**Office Staff** We were particularly worried about receiving bad customer service after reading the other reviews....however, this was NOT the case. We were treated very nicely, the entire time. We spotted the security guard on the golf cart once, but he never bothered us.

Overall, this is a nice peaceful spot for couples, or even families. I would definitely stay here again.

  • Stayed: March 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank tripaholic06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (57)
Traveller rating
Traveller type
Time of year
Language

45 - 51 of 57 reviews

Reviewed 30 November 2010

If you want to stay on the beautiful Guadalupe River and be near all the atractions that the Hill Country has to offer, stay at Rio Raft. The staff will help you with everything you need to make your stay fun. Rafting, tubing or just relaxing with the beauty of the hill country all around you is in store at The Resort. Close is New Braunfels, where in the fall has Wurstfest Celebration, Gruene has shopping and the oldest dance hall in Texas, and there are many winerys in the area. Any time of year is good at Rio Raft.. Experience all the seasons the hill country has to offer at this resort.

  • Stayed: April 2010, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank hudsononthecreek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 September 2010

We have stayed here about 5 times. We have always liked it because its close to our home and other convienences. But I dont believe we will be back. Our concerns are equal to those that have already posted. The lady in the office was rude and the "security person" in his golf cart, which drives faster that 5 MPH, was just a jerk. Our ages are 55 to 67 and we were treated like 15 to 17. They have no respect for their customers and watch them as if they are going to steal something. They claim to be "family Oriented", but the "security staff's" wife, hollered obscenities to someone who was driving a little too fast???? They claim to have "WiFi" , ha, if you can find it. When asked about it at the office, she just laughed and said, yeah some times it works and sometimes it doesnt. Just move around the park! Yeah, I can see that one. They decided to pack the roads with a "rolling Machine" that vibrated the entire camp grounds for 8 hours straight. Loud and so annoying!! BUT at 11:30 pm, when there were 5 RV's there, and we might have been driving 8 MPH, he chose to drive over to our site and chew us out for driving over 5 MPH. Obviously there has been a change in management to the worst because it hadnt been that way in the past. You would think in times of econimic destress, you would have better customer service.

  • Stayed: September 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
7  Thank connieo1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 August 2010

Beautiful location on the Guadalupe RIver all indivual cabins some with decks facing the river. Great family atmosphere with tubing and rafting available

  • Stayed: June 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank psnelson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 August 2010

The first thing, if you have a group of friends that would like to enjoy themselves and hang out, I would not recommend this place. They have a 10 p.m. noise curfew. Most of the places that we have stayed before are at least 12 a.m. We could not even sit outside of our RV and talk to each other without the "Curfew Police" getting on to us and we could not leave our lights on outside the RV either after 10 p.m. because people would complain. When we checked in my husband spent 30 minutes in the office. He said that it was worse than going through customs in a foreign country. They also charged us for riding the bus back to the campground, which the driver said that he would take us back at no charge. Also don't bring your own floats, equipment, etc. the outfitter on the property told us that they had to haul all of our private equipment back. Which was not true we picked up all of our stuff and put it in our pick-up. If you are 60 or older I would recommend this place. This place is only for people who like to go to bed by 8:00 and have "No Life"

  • Stayed: July 2010, travelled with friends
    • Value
    • Location
    • Cleanliness
    • Service
4  Thank crzcat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 April 2010

Beautiful setting & river, squirrels, birds everywhere. Park at cabin, nice grass and sidewalks, barbeque pit & deck. Very nice rural location, plenty of good places to eat within one mile. Trout fishing without buying access permits or fighting the crowd.

  • Stayed: April 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank waltermcl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 April 2010

I have stayed once with no issue. The 2nd time, my cousin and his friend brought their guitars and decided to quietly play. We were at the end of the row and had no neighbors close by so we didn't think anything of it. Some other folks from around the camp saw that we were hanging out and came to hang with us. We weren't causing trouble or being disruptive. Well, the night time security guard came by and threatened to force us to leave if they didn't put the guitars away. We asked if anyone around us were disturbed by it and we had no complaints. We decided not to push back and put them away.

The next time I stayed, the ground's manager would ride around telling us to be quiet. We were actually quieter than most campers out there. The only problem was that our camping spot happened to be right next to a spot where his mother lives. He harassed us all weekend when other people were being rowdy because of our proximity to his mother's RV. I will NEVER stay here again as a result of these two experiences.

  • Stayed: May 2009, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
7  Thank Traveler123456_USA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these New Braunfels hotels
0.9 mi away
The Summit Vacation & RV Resort
The Summit Vacation & RV Resort
#26 of 31 in New Braunfels
40 reviews
12.0 mi away
Hill Country Cottage and RV Resort
9.5 mi away
The Resort at Schlitterbahn
The Resort at Schlitterbahn
#1 of 33 in New Braunfels
791 reviews
Show Prices
Show Prices
Show Prices
10.4 mi away
Hilton Garden Inn New Braunfels
Hilton Garden Inn New Braunfels
#2 of 33 in New Braunfels
560 reviews
11.2 mi away
Courtyard by Marriott New Braunfels River Village
10.8 mi away
Microtel Inn & Suites by Wyndham New Braunfels
Show Prices
Show Prices
Show Prices

Been to Rio Raft & Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Rio Raft & Resort

Address: 14130 River Rd, New Braunfels, TX 78132-2118
Region: United States > Texas > New Braunfels
Amenities:
Free Parking Kitchenette Swimming Pool
Hotel Style:
Ranked #15 of 31 Speciality Lodging in New Braunfels
Price Range: £60 - £72 (Based on Average Rates for a Standard Room)
Number of rooms: 25
Official Description (provided by the hotel):
Rio Raft is a quiet, family oriented resort and RV park. We are perfectly located on the banks of the beautiful Guadalupe River. We have cabin rentals, RV sites, and camping spots available for your river getaway. We have a 1/4 mile stretch of river frontage and offer river trips in either tubes, rafts, or kayaks. Come cool your heels in the chilly Guadalupe River at Rio Raft! ... more   less 
Also Known As:
Rio Raft And Resort
Rio Raft Hotel New Braunfels
Rio Raft & Resort New Braunfels, Texas

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing