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“Very nice!”

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Holiday Inn Express Hotel & Suites Odessa
Ranked #14 of 40 Hotels in Odessa
Reviewed 27 July 2014

This hotel is out of the hustle and bustle on the city but close enough to get where you want to be quickly. Very nice and clean. All members of the staff that I encountered were very friendly and helpful. Beds are very comfy with plenty of pillows and choices on the firmness - slept like a baby. Offers free breakfast in the morning - choices include eggs, bacon or sausage (depends on the day), pancakes; waffles, oatmeal, cereal, pastries, fresh fruit, juice, coffee, yogurt...whatever you might want. Room has a microwave and mini-fridge in it too. My stay was during the business week and hotel was full every night, never was noisy or crazy (not even Friday night). A definite pleasing stay - I will be back! Highly recommended!

  • Stayed: July 2014, travelled on business
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1  Thank Kvilliva612
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (57)
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22 - 28 of 57 reviews

Reviewed 15 July 2014

We used to stay in Midland, but due to the oil boom it's become way too exspensive for what you get. Odessa isn't that far away and it's half the cost for the same accommodations. Midland is much too greedy so go to Oddessa.

  • Stayed: July 2014, travelled as a couple
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Thank Cindi B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Odessa, responded to this reviewResponded 1 August 2014

Dear Cindi B,

Thank you for staying with us and providing us with your valuable feedback. Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our hotel. We are pleased to know we were able to meet your expectations during your stay. I have taken note and wish to thank you for all your valuable comments. These are of great importance to us and allow us to monitor and improve our service continually.

Thank you again for your review and we hope to have an opportunity of welcoming you back again soon.

Sincerely,

Karen C
Case Manager
IHGCare

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 April 2014

We stayed at 5 HIs during our trip and they were all very clean and consistent in quality. The only thing that spoiled this stay was a very rude greeting at check in. Fussed at us because we were paying less than the outrageous standard weekend rate. If this had been our first HIE stay it would have been our last.
Hate to rate the hotel bad because of one person but she did spoil the stay for us. Everything else about the hotel was very nice. Clean and comfortable.

  • Stayed: April 2014, travelled as a couple
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Thank Ron W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Odessa, responded to this reviewResponded 7 May 2014

Dear Ron W,

Thank you for taking the time to share your comments online. I am happy that you found our rooms to be clean and comfortable. However, please accept our sincerest apologies if your check-in experience was sub par. Your feedback will be discussed with the appropriate departments to consider for improvements needed.

Kind Regards,

Pam G
Case Manager
IHGCare

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 October 2013

This hotel is just off of JBS Parkway - so its close to any business you have. Quiet and very clean(new) hotel with friendly staff. I never had any issues with traffic while leaving out during weekday mornings.
I will be back

Room Tip: rooms on ground floor (elevator side) have very handy access to the pariing lot
  • Stayed: October 2013, travelled on business
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Thank Matt S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 September 2013

We were on a bus trip with a tour company and this was our last stop home. What a nice place with friendly people. Our room was very nice and the bathroom had a walk in shower like we have at home. After all the tubs without even a grab handle, we thought we hit pay dirt. I needed to wash some clothes and they have a washer and dryer there. Can buy a box of detergent at the front desk. This was one of the best hotels on our trip. Would highly recommend it and it has a wonderful breakfast included.

Room Tip: Go to the Barn Door restaurant if you have transportation. They had great prime rib and good count...
  • Stayed: September 2013, travelled with friends
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Thank LinBK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 August 2013

I checked in. I was road weary. The staff was amazing to say the least. I do not think Webster's has created a word to describe my experience. I will sum it up in one term, superstar. Thanks guys, this is truly a family away from home. I would like to recognize Val (AGM), Marie (the newest team member), Jennifer (housekeeping expert), Tabitha (housekeeping extraordinaire), and John-boy (the GM). I would like to extend my thanks to you guys.

Room Tip: Ask for the second floor. To be honest there is no specific room to ask for. The place is immaculate...
  • Stayed: July 2013, travelled on business
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Thank Troy E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 June 2013

I loved this hotel!! Best hotel in Odessa - decent gym, very clean, confortable beds. Would stay here again for sure. Very friendly staff! Book early - this hotel fills up quickly!! I didn't eat the breakfast but heard it was good. You wont regret staying here.

  • Stayed: May 2013, travelled on business
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Thank ilovethapope
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Hotel & Suites Odessa

Address: 5321 John Ben Shepperd Pkwy, Odessa, TX 79762-8201
Phone Number:
Region: United States > Texas > Odessa
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotel in Odessa
Price Range: £78 - £178 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Odessa 2.5*
Number of rooms: 92
Official Description (provided by the hotel):
Welcome to the NEW Holiday Inn Express Hotel & Suites - Odessa, Texas. Odessa is a vibrant, energetic city in West Texas where the sky, literally, is the only limit. It is a dynamic city that boasts fresh air, awe-inspiring sunsets and the friendliest people you ll ever find. A visit to Odessa can put you in the audience of a Shakespearean play at the Globe Theatre, in the cockpit of a World War II fighter, or in the United States premier museum dedicated to the Presidency. Odessa was the setting for both the national best-selling book and feature film Friday Night Lights. Whether you are traveling for business or pleasure there is plenty to keep you entertained during your time here. Visit other places such as the Music City Mall, Stonehenge at UTPB, and the Sandhill Rodeo. They are located within 5 miles of the hotel. Our business partners such as Conoco Phillips, Chevron, Halliburton, and the Odessa Regional Medical Center are located within a 7 mile radius. Make it a working vacation and bring the family to experience the Stay Real service culture at the best hotel in Odessa, Texas. Don t forget to Stay Smart and Eat Smart with our complimentary hot breakfast and enjoy a robust cup off coffee anytime. ... more   less 
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Holiday Inn Express Hotel And Suites Odessa

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