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“Worst Comfort Suites” 2 of 5 bubbles
Review of Comfort Suites

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Comfort Suites
Ranked #29 of 40 Hotels in Odessa
Syracuse, New York
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Worst Comfort Suites”
2 of 5 bubbles Reviewed 20 December 2012

I have never stayed at a bad Comfort Suites, until the one in Odessa, TX. The rooms were dirty and I complained. I changed rooms, but only found the same problems. I believe the rate ended up being 190 with the taxes. In the future, I have no plans on staying at this Comfort Suites ever again. I would much rather spend the extra money and stay elsewhere.

  • Stayed December 2012, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Christina D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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42 reviews from our community

Traveller rating
    11
    12
    8
    5
    6
See reviews for
8
11
2
16
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    2.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
texas
Level Contributor
49 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
4 of 5 bubbles Reviewed 21 May 2012

This is a nice hotel in West texas but the oil boom has raised prices in the odessa-midland area to pure craziness. A hotel I used to stay at several years ago for $75 a night is now $250. Sometimes you can find deals on sat or sun --

  • Stayed April 2012, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank nuheart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
South Florida, Florida
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed 2 March 2012

Again have to agree with the other reviews VERY VERY thin walls! Definitely can hear Everything going on and all conversations! Lots of night time activity as well. Not very clean and the pool was green, water level very low and looked like it would never open again. Breakfast however was good and the tables were kept clean, that's the only positive!

  • Stayed February 2012, travelled on business
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank jawa1a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 10 February 2012

Housekeeping was great! tyana the manager very rude and not helpful at all. front desk clerks were always on there phones and the guy overnight must have been asleep the breakfast attendant had to go get him for me but she and her breakfast were excellent!

  • Stayed February 2012
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Texastraveler817
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gaylaneufeld@wcgwave.ca
2 reviews
1 of 5 bubbles Reviewed 2 July 2011

Had rooms booked for a family reunion. They had the rooms but 3 of them were dirty, one the toilet didn't flush and maintenance was not in the house so they were asked to move rooms for the 2nd time. I was told I would have use of a shower stool and there wasn't one available. The clerk on duty when my family checked in was always on the cell and not paying attention to the front desk. On a positive note the breakfast bar was good and the lady working it was great.

  • Stayed June 2011, travelled with family
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Gaylalp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Texas
Level Contributor
245 reviews
160 hotel reviews
common_n_hotel_reviews_1bd8 263 helpful votes
3 of 5 bubbles Reviewed 11 August 2007

Spent one night here with two sons (7 and 4) while on business.

This Comfort Suites had one of the best breakfasts of any I've been to. In addition to the typical offerings, there were scrambled eggs, sausage links, biscuits/gravy, and breakfast sandwiches. The attendant even heated up some bacon, separate from the sandwiches, just for my boys!

The pool is very small and the handle bar leading into the pool was loose at one of its bases. The pool towels were pretty ratty - holes and bare strings.

The room I had smelled of cigarette smoke, although the entire hotel is smoke-free. However, when I called the front desk, the manager said she would discount my room rate, since they were full and couldn't move me.

The bathroom towels were actually thick and fairly plush.

Wireless internet worked very well in the room and was easy to access.

It can be hard to get a decent room at a good rate in Odessa right now, with the oil boom and growth - this place is good enough.

  • Liked — Above average Comfort Suites breakfast and attention from manager about smoke smell in room
  • Disliked — Ratty pool towels
  • Stayed August 2007, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Check-in / front desk
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank toomuchtravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Orange County, CA
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
2 of 5 bubbles Reviewed 5 January 2007

My wife and I stayed here for one night and although we had no problem with reception and the housekeeping I do have a major complaint.

A previous review referred to the thin walls. I am affraid that I would have to concur. The insulation between units was nonexistent. We could hear plainly the conversation of the 3 men in the adjacent room as well as their phone conversations. This went on until very late at night. At approximately 4:00 a.m. the tv went on in the other room sharing a common wall and although it probably wasn't on too loud it sounded like it was in our room.

This was the only problem we had in our 2 week trip where we stayed at mostly Comfort Suites between Minnesota and California.

  • Stayed December 2006, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Check-in / front desk
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank Newporter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Comfort Suites

Property: Comfort Suites
Address: 4801 E 50th St, Odessa, TX 79762-4901
Phone Number:
Region: United States > Texas > Odessa
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #29 of 40 Hotels in Odessa
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 56
Reservation Options:
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Also Known As:
Comfort Suites Odessa
Odessa Comfort Suites

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