We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Holiday Inn Express Houston South - Pearland
Show Prices
Like saving money? We search up to 200 sites for the lowest prices
Nearby Hotels
View Hotel
  • Free Wifi
  • Free Parking
View Hotel
  • Free Wifi
  • Free Parking
View Hotel
  • Free Wifi
View Hotel
Certificate of Excellence
  • Free Wifi
  • Free Parking
View Hotel
  • Free Wifi
  • Free Parking
View Hotel
  • Free Wifi
  • Free Parking
View Hotel
  • Free Wifi
  • Free Parking
View Hotel
  • Free Wifi
  • Free Parking
View Hotel
  • Free Wifi
  • Room Service
Regency Motel(Houston)
View Hotel
Reviews (56)
Filter reviews
56 results
Traveller rating
16
13
17
4
6
Traveller type
Time of year
LanguageAll languages
16
13
17
4
6
See what travellers are saying:
FilterAll languages
Updating list...
54 - 56 of 56 reviews
Reviewed 19 April 2011

The hotel rooms are new and comfortable but the customer service is the reason why I am writing this review. I reserved several rooms for my guests to stay at after my wedding. The remaining rooms were cancelled the day before per hotel instruction. After my wedding I was informed that I had been charged for the 10 remaining rooms!! I'll let you do the math. After several attempts to speak to the manager, I spoke with Misty once and she ended the call by saying, 'this conversation is over' and hung up. Needless to say, the matter has not been resolved. My guests had complaints of the staff's unprofessionalism and charges that were not under my group rate.

Stayed: February 2011, travelled as a couple
1  Thank Leila03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston_TXManager, Manager at Holiday Inn Express Houston South - Pearland, responded to this reviewResponded 15 August 2012

We are committed to the comfort and satisfaction of all of our guests here at the Holiday Inn Express. As is expected with any new product, we encountered a few bumps in the road with our service, and have since made some adjustments to our staffing. We assure you that our level of service is top notch, and nothing less than the best is tolerated.

Thank you for being patient with us and resolving this issue offline. We invite anyone who is traveling to the Houston/ Pearland area to visit our brand new hotel!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 January 2017 via mobile
Google Translation

Stayed: January 2017, travelled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
View more reviews