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“Wow what a Hotel!!!!!!!!!” 5 of 5 bubbles
Review of Holiday Inn Express Pearland

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Holiday Inn Express Pearland
Ranked #7 of 11 Hotels in Pearland
Pasadena, Texas
2 reviews
“Wow what a Hotel!!!!!!!!!”
5 of 5 bubbles Reviewed 31 May 2013

Very friendly and helpful staff members and managment. Ashley Mendoza when above and beyond her duties to make sure my family and I were well taking care of. Hotel rooms were clean and very spacious. Everytime something was need the staff was more than happy to help.
And the breakfast excellent choices for kids. Our stay couldnt have been any better thank you Holiday Inn and Suties Pearland cant wait to vist again soon.

  • Stayed May 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank rick r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kim V, Manager at Holiday Inn Express Pearland, responded to this review, 21 January 2014
It was a pleasure to hear your stay with us was a pleasant one. We appreciate your positive feedback and hope you will visit us again on your next visit to the Pearland area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

75 reviews from our community

Traveller rating
    32
    19
    9
    6
    9
See reviews for
26
3
6
29
Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Glasgow, United Kingdom
Level Contributor
53 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
2 of 5 bubbles Reviewed 28 May 2013

The motto of this hotel appears to be, "If its broke, don't bother to fix it" Stayed twice for location convienience. The staff were friendly but seemed shocked when I asked for my laundry to be done (using the laundry bags and tickets from the room) Laundry then took 3 days plus to get back on more than one occasion. Varying reasons given, although I suspect that it was left in the back office for two days before being actioned, I would then have to chase it up twice a day to get it done.
The first time I visited the ice machine and running machine was out of order. The second time I visted a couple of months later, still out of order. Pool out of action and dirty.

There is also a dirty pool in front of the hotel, with rubbish and tortoises in it.

Rooms were fine and cleaned ok.

Average accomodation, for business use. Dont go on Holiday here!!!!!!!!!!!

  • Stayed April 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank stuartnufc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Pearland, responded to this review, 12 June 2013
Dear stuartnufc,

Thank you very much for taking the time to share your comments online. I'm sorry your stay was negatively affected by the service that you received from our staff and the condition of the pool was sub standard. This is definitely not up to our standards and we are constantly working on improving the quality of service provided. We will use your comments to improve on our efforts.

If there is anything we can do to make your next stay more comfortable, please do not hesitate to ask the Manager on Duty.

Sincerely,

Pam G
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lanaken, Belgium
Level Contributor
33 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed 17 April 2013 via mobile

Stayed only for one night in this hotel. The room was clean and nice, no compaints there. I was on the ground floor and the noise of others coming in and going out through the side entrance was a bit loud in the room, but I could sleep well.
The staff is nice and helpful.
The hotel is about 25 mins drive from Houston downtown. There is nothing nearby, and unfortunately no bar in the hotel either.
Therefore 130$(inc. tax) is a bit high for it in my opinion.

  • Stayed April 2013
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Voltunkegyparan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kim V, Manager at Holiday Inn Express Pearland, responded to this review, 21 January 2014
Thank you for your feedback. The next time you are in the area please allow us to recommend some of our local pubs or sports bars. We are pleased to hear your stay was a pleasant one and hope you will visit us again the next time you are in Pearland.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 12 March 2013

Stay here on business,really nice staff!! They really handled my every need whatever the need was. The hotel was never unorganized at any point of my stays!! Thanks for making me stay comfortable! I will try me best to make reservation at this location again if my work brings me back to Pearland area again..........

  • Stayed February 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ricowash
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kim V, General Manager at Holiday Inn Express Pearland, responded to this review, 21 January 2014
We appreciate your positive feedback. We pride our self on providing outstanding customer service and I am glad all of our efforts met all your expectations. I hope you will visit us again!!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Myrtle Beach, South Carolina
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 25 January 2013

When traveling to this area, this is the Holiday Inn I like to stay. I find it very quiet and reasonably priced. Sometimes my Garmin takes me to other locations, but I try to avoid the major highways.

  • Stayed January 2013, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Candy A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kim V, Manager at Holiday Inn Express Pearland, responded to this review, 21 January 2014
I was pleased to hear that your stay with us was a pleasant one and we appreciate your positive feedback. We look forward to you staying with us again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kingstown, St. Vincent
Level Contributor
17 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 21 January 2013

if u are passing thru texas this property is a quiet place to overnight, there are restaurants nearby and a walmart nearby, the hotel is decent, small , clean and wifi works well. breakfast is good.there is a gym for those who like to sweat it out and a spa. parking is easy since its a small property. also nearby are movie theaters and chinese delivery is available.

  • Stayed January 2013, travelled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank shieksvd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kim V, Manager at Holiday Inn Express Pearland, responded to this review, 21 January 2014
Thank you for your positive feedback. We value your opinion and hope you will stay with us every time you visit the Pearland, TX area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Texas
Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 27 November 2012

Safe location, Room was great size and very comfortable. Staff was very friendly (Ashley) definitely will stay here again. We were here on business. Very close to job. Turtle pond was cool
We used our reward points to stay here. Was very pleased with our choice.

Room Tip: We got the small suite. We like the extra room. We travel a lot and that makes a big difference
See more room tips
  • Stayed November 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank TexasHappynHawaii
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Pearland

Property: Holiday Inn Express Pearland
Address: 1702 N Main St, Pearland, TX 77581-2806
Phone Number:
Region: United States > Texas > Texas Gulf Coast > Pearland
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 11 Hotels in Pearland
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Holiday Inn Express Pearland 2.5*
Number of rooms: 58
Official Description (provided by the hotel):
Welcome to theHoliday Inn Express Hotel & Suites. Located just five minutes from the Houston Hobby Airport, the Holiday Inn Express Hotel & Suites is your best choice in Pearland. You ll find the things that are important to weather you re here for business or pleasure. Corporations located within 10 miles are Aggreko, Turbo Care, Cap Rock Communications, Weatherford, Baker Hughes,Rowan Companies Inc. and Profax. Reliant Stadium, MD Anderson Texas Medical Center. We are 20 minutes from downtown Houston, Toyota Center, George R. Brown Convention Center, and Houston night life. The Holiday Inn Express Hotel & Suites is the ideal destination. Imagine having all the space and tools you need for business, high speed internet, a specialized work area in your room, and plenty of electrical outlets. The Business Center is there for copies, faxing and support. And, if you re here for pleasure you are just minutes away from outstanding shopping, dining, entertainment and all the adventures that Pearland has in store. No matter what brings you to the Holiday Inn Express Hotel & Suites your room is your personal retreat. The Key word is comfort with luxurious bedding, modern décor and all the cable, sports and movies channels you need.The Holiday Inn Express Hotel & Suites is a favorite for business and leisure visitors to Pearland and we want to become your favorite too. ... more   less 
Reservation Options:
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Also Known As:
Holiday Inn Express Pearland Hotel Pearland
Holiday Inn Pearland
Pearland Holiday Inn

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