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“Home away from home”

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Red Roof Inn Pharr - McAllen
Ranked #5 of 12 Hotels in Pharr
Reviewed 23 August 2013

I stay at this location two days a week do to work. Great place to stay. Front desk employees are very helpful and great service. Jessica has gone out of her way to make my stay here nice. I recommend this hotel to anyone coming to the area

  • Stayed: August 2013
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1  Thank jjpplante
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JESSICA G, General Manager at Red Roof Inn Pharr - McAllen, responded to this reviewResponded 5 September 2013

Red Roof Inn and staff are glad to hear that your stay is always enjoyable. We will continue our best in keeping your stay comfortable. We hope to see you on your next stay and we will continue being your home away from home.

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47 - 53 of 60 reviews

Reviewed 27 June 2013

Rooms were very clean, beds were comfortable, tvs need major upgrade, restroom nice, breakfast was good.
Given that we were there with family we wanted to enjoy the pool. Upon arrival to the pool we saw some men drinking alcohol from glass containers, soon the group grew to more than 20 people. We had to leave the pool area shortly after that. Came back down for ice at 11:30pm and the group was still going strong. Obviously the greater majority of the group were not guests at the hotel. They must have been invited over by a possible guest. Really felt more like a public pool area. At no point did we see front desk staff or any other staff concered with the obvious rule breaking (no alcohol, no glass containers, no use of pool after 10pm, guest use of pool only). Major safety concernss that we are sure you will want to address immediately. We may try out the hotel one more time but we need to experience major improvement before we give any recommendation.

  • Stayed: June 2013
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1  Thank QuintaMazatlan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JESSICA G, General Manager at Red Roof Inn Pharr - McAllen, responded to this reviewResponded 18 July 2013

Sorry that your stay did not meet your all your needs. I will share your comments with the rest of our staff. We hope to meet your expectations on your next stay. Thank you.

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Reviewed 11 April 2013

This is a family hotel that you can enjoy. I was checked in to my room in less then 3 minutes. I strongly advise that If you are around the area you stay @ this Red Roof Inn Location. as there priority is Customer service. There continental Breakfeast. awsome just what we want fruit o/j coffee milk cereal wow. you wanna refresh and ease your self jump into there pool nice one. room for a B B Q.. all staff 100 percent ready to make you feel @ home...

  • Stayed: March 2013, travelled with family
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Thank juana231
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JESSICA G, General Manager at Red Roof Inn Pharr - McAllen, responded to this reviewResponded 18 July 2013

Thank you for sharing your comments of Red Roof Inn in Pharr. We work hard to provide great service for our guest. Thank you and come visit us again.

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Reviewed 16 March 2012

I was in the area on business, arriving the day before to make sure we were rested for the next day. We couldn't get WIFI, the only way to connect was to go down to the front dest. But by the time we would get back to the room the connection would drop. The desk clerk that evening was the only thing that was top notch at this place!!! She offered to move us, but the next room had no AC, the next room had almost the same problem, air was not cold. So we ended up back in the original room, by this time too tired to care about the work that needed to be done on line. The next evening I just went down to the lobby and got on line for a short time but lost connection. We didn't even bother to try and change rooms. The room was very sparsely furnished but clean, TV was old and had a pink tint to it. The bed was ok.
I for one will be hard pressed to EVER stay at a Red Roof again!

  • Stayed: March 2012, travelled on business
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1  Thank Angie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JESSICA G, General Manager at Red Roof Inn Pharr - McAllen, responded to this reviewResponded 17 May 2012

Thank you for taking the time to tell us about your stay at Red Roof Inn Pharr. I am very sorry that your experience here did not meet your expectations; please accept my apologies. My staff and I will continue to improve on our service and meet your needs in any future travels.

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Reviewed 5 January 2012

Great hotel I had a wonderful stay I checked in late and spoke to a gentleman by the name of Anthony (gsr) he had a great customer service thank you you Red Roof inn

  • Stayed: December 2011
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1  Thank john d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JESSICA G, General Manager at Red Roof Inn Pharr - McAllen, responded to this reviewResponded 17 May 2012

Thank you for sharing your comments with us regarding your stay at Red Roof Inn in Pharr. I will make sure to let staff know about the great service and we will continue to improve our costumer service. We look forward to seeing you in your future travels.

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Reviewed 4 October 2010

In my oppinion You don´t have to spend big bucks to get first quality service, my wife and I have had very pleasent experiences staying at this Hotel, that´s why we highly recommend it to familiy and friends.

Rates are reasonable, rooms are clean and quiet, the WIFI connection is excellent, specially if I want to take my office into the hotel.

Thanks again for the wonderful time.

Yours Truly

Arnulfo Peña

  • Stayed: September 2010, travelled on business
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Thank oldfox59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JESSICA G, Manager at Red Roof Inn Pharr - McAllen, responded to this reviewResponded 21 September 2011

Thank you for your positive comments about your stay with us back in October 2010. This Red Roof Inn is now under new management. We look forward to welcoming you back to our location whenever you are in the south Texas area! My entire team is looking forward to serving all your lodging needs in the near future.

Jessica Garcia, GM

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Reviewed 2 January 2017
Google Translation

  • Stayed: December 2016, travelled with family
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Thank chdebmex .
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hina B, Manager at Red Roof Inn Pharr - McAllen, responded to this reviewResponded 5 January 2017
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Additional Information about Red Roof Inn Pharr - McAllen

Address: 4401 North Cage Boulevard, Pharr, TX 78577
Region: United States > Texas > Pharr
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 12 Hotels in Pharr
Price Range: £39 - £52 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Pharr - McAllen 2*
Number of rooms: 60
Official Description (provided by the hotel):
Welcome to the Red Roof Inn Pharr - McAllen in Texas! This hotel is a pet friendly, family friendly hotel. The Red Roof Pharr is conveniently located near the Pharr International Convention Center, McAllen Miller International Airport (MFE), Pan American University, McAllen Medical Center, Edinburg Medical Center and the San Juan Shrine. While in Pharr visit local attractions including Pharr Entertainment Center, McAllen Civic Center and Rio Grande Outlet Mall. Red Roof Pharr - McAllen is also just a short distance from Mexico! Red Roof Pharr - McAllen offers contemporary furniture, a flat screen TV, new bathrooms with granite counter tops and more. Experience our continental breakfast including Belgian waffles and complimentary coffee-house style coffee and tea in the lobby. Enjoy our High Speed Wireless Internet access in all rooms and in the lobby, an outdoor unheated pool, interior corridors, spacious suites, and a coin laundry facility. Select rooms offer a microwave & refrigerator (A nominal fee may apply; please inquire). One well-behaved family pet per room is welcome. ... more   less 
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