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“Worst experience ever”

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Pen-Ann Motor Hotel
Ranked #1 of 1 Pharr B&B and Inns
Reviewed 29 August 2014

1st problem was that the ac unit did not cool very well. other problem was the bathroom, toilet didn't flush good and window was broken which allowed air to vent. Last but not least they refused to return my 5 dollar deposit because the person who rented the room to me gave me one price and the other person said it was a different price not to mention she was very rude. After Arguing with her I decided to tell her she could keep the 5 dollars because she simply did not want to return my deposit and I told her that I would never return to that hotel again. She simply replied, fine and I don't care. "Very nice customer service". Two thumbs down.

Room Tip: The worst hotel room I ever stayed in was 114 at the Penn Ann hotel in Pharr,tx.
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  • Stayed: August 2014, travelled with family
    • Value
    • Location
    • Service
1  Thank Johnny L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Pen-Ann Motor Hotel

Address: 1007 W US Highway 83, Pharr, TX 78577-4528
Region: United States > Texas > Pharr
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 B&Bs / Inns in Pharr
Number of rooms: 38
Official Description (provided by the hotel):
We are centrally located in Rio Grande Valley (RGV), City of Pharr - All-America City Award Winner 2006. So we are close to the Pharr-Reynosa International Bridge and McAllen Miller International Airport. There are shopping, dining, businesses and attractions nearby in RGV: Edinburg Museum of South Texas History, University of Texas-Pan American, La Plaza Mall, Santa Ana Wildlife Refuge, Rio Grande valley Premium Outlets, and South Padre Island. The great of City of Pharr has the Terra Del Sol Golf Course, Smitty’s Juke Box Museum, Ye Old Clock Museum, Pharr Municipal Water Park, restaurants Johnny Carinos, Pappadeaux, Outback Steakhouse, a number of fast food restaurants and we have Pizza Hut right next door and La Mexicana within walking distance from your room. We are minutes from Basilica of Our Lady of San Juan del Valle-National Shrine in San Juan. Pen Ann Motel provides a tranquil and comfortable setting for a good night’s rest. We have wireless Wi-Fi with Micro/Mini-Fridge in rooms. We have 69 channel Cable TV including HBO and ESPN. All local calls are free. We serve complimentary fresh coffee and muffins each morning. Our office is open 24 hours, providing prints/copy/fax services. You can relax in our outdoor pool and barbecue in our outdoor pit. ... more   less 

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