We stayed here for two nights on a business trip in June 2014. So the place is nice and clean, rooms and beds comfortable. But there are a few simple amenities I need while out on business trips that this La Quinta location sorely failed to provide, and we were fairly annoyed by it.
Firstly, their gym\exercise room was "out of order" (whatever that means- are ALL the machines broken down? ). This wouldn't have been that upsetting, if not for the fact that the person I spoke to on the phone for reservations DID tell me there was a gym, but failed to mention it was closed. My coworker and I both spend a lot of time eating out with customers and sitting in the car driving, so being able to exercise in the evenings is absolutely essential. Had we known the gym was down, we probably would have stayed somewhere else- even possibly at the other La Quinta which us strangely next door. Now that I mention that, why not offer to let guests use the gym in the building next door? It's all the same company...
The hotel hit a few other pet peeves with me too. To our horror we discovered the coffee machine in the breakfast lobby was out of order as well- this is not a good thing for someone to discover at 6 am. Moreover, I couldn't seem to get the little instant-coffee machine in our room to work. Of course, those little coffee samples in hotel rooms usually don't taste very good anyways.
Finally, I tend to read before I go to sleep, and while there were lamps next to the beds with individual switches, they did not work as expected. The individual switches did absolutely nothing, and the lights were instead all tied in to the same wall switch - so our options were "All lights on," or "pitch blackness." I wanted to read for a few minutes without disturbing my coworker in the other bed, but apparently La Quinta did not feel I should be able to. Of course, I guess maybe I should have gone to sleep early anyways, since there was no coffee available to me in the entire building!
Attention to details is important. As I said, this place was comfortable, clean, and friendly enough to earn at least 4 if not 5 stars from me, but the simple lack of a few small, but important factors left us with drowsy frowns as we left in the morning after the second night.
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- Also Known As:
- La Quinta Pharr
- Pharr La Quinta