We were driving on May 18, 2014 on our first night of vacation and decided to drive late. We stopped at the Holiday Inn Express in Plainview, Texas expecting our usual efficient good service, that other Holiday Inns in other cities had given us. The young man at the desk had to call his manager for help to even check us in and all told it was 32-33 minutes from requesting a room to getting a key... then when we brought in our luggage he made an insulting remark to my wife about the amount of luggage on the cart. I wasn't aware that Holiday Inn had a bag limit on their carts, his attitude suggested that. The next morning I received a $5.00 discount because of my inconvenience the previous evening... until I got my credit card bill which was charged $6.73 more than my actual receipt stated... to top that off they didn't give me the rewards points for the nights stay! My advice if you are staying in that area... KEEP DRIVING!
- Official Description (provided by the hotel):
- Newest hotel in Plainview, TX! The Holiday Inn Express Hotel is located off I-27 beside the Wal-Mart Super Center and the JC Penny Outlet and only 2 miles from Wayland Baptist University. We are only 3 miles from Excel Beef packing plant, by Cargill and Azteca Milling Company and only mile from the Peanut Corporation of America . The Holiday Inn Express Hotel in Plainview, Texas is only a mile away from the Wal-Mart Distribution Center and Covenant Hospital. Visit Plainview and view the historic downtown along with several antique stores. The Holiday Inn Express Plainview is also within walking distance to movies and 8 restaurants including Chili s. Our guests have access to the Plainview Country Club with charging privileges for golf and meals. The Holiday Inn Express features: large indoor heated pool and hot tub, fitness center, free continental breakfast and a manager s hour free of charge. Guest room amenities include: coffee-maker, micro-fridge, hairdryer, oversized work/activity desk, iron and board and hard wired high-speed Internet access. Additionally, we feature a wireless hot spot in the lobby and business center. Come and enjoy our fresh baked cookies and awesome hospitality. We know you will enjoy your stay! ... more less
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- Also Known As:
- Holiday Inn Express Plainview Hotel Plainview
- Holiday Inn Plainview
- Plainview Holiday Inn