I just dont want to say. " DONT STAY HERE". Really this hotel needs major major change. From the bottom level to the top level of managemenet there is a huge lack of royality to its residents. The service is poor. The room was dirty ie, the floors were not cleaned or vacuum even after requesting for them to clean the room. The counters was still not wiped down. The bathrrom shower has concentrated moist of dirt on it. it was never cleaned or even replaced. It was replaced on my request.
The public relations is atrocious and not appealing. The staff showed no slightest interest or any help towards what was their first responsibilty. The pricing was always changed by the different parties involved. With further due, my vehicle was damaged by a limp falling from a tree on their property and they did not want to take responsibilty. Their service provider and their coperate office felt they had no reason to be responsible for they called the ACT AS AN " ACT OF GOD". The damage todate is not repaired. A damage cost of $ 1250.00 .
IN CONCLUSION, I ENCOURAGE OTHERS NOT TO LIVE AT THIS HOTEL
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- Also Known As:
- Homestead Studio Hotel Plano
- Homestead Suites Plano
- Homestead Plano
- Plano Homestead Suites
- Extended Stay America - Dallas - Plano Parkway Texas