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Candlewood Suites Plano-Frisco
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Reviews (89)
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Reviewed 29 May 2008

Called ahead after reserving on Hotwire to get a non-smoking room - i know it is not guaranteed to get that but i haven't ever had an issue before...I was put in a room that reaked of smoke. Not only that, but we had three members of our party and two rooms and Candlewood Suites did not have a rollaway, and the beds are just double beds. The rooms you get on hotwire are supposed to be "double-occupancy" - well, do you really want to sleep next to co-workers in a bed? They could have upgraded one of our rooms to a suite to avoid all the negativity (the hotel was only 50% booked), but they wanted to charge us for it. Left a terrible taste in my mouth about Candlewood Suites, and even worse smell on my clothes!

Stayed: February 2008
3  Thank fjnovak1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 April 2016
Google Translation

Room Tip: Buchen über Hotwire
  • Stayed: March 2016, travelled with friends
    • Location
    • Cleanliness
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 September 2015
Google Translation

  • Stayed: April 2015, travelled on business
    • Value
    • Location
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul C, General Manager at Candlewood Suites Plano-Frisco, responded to this reviewResponded 23 September 2015

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 February 2015
Google Translation

  • Stayed: January 2015, travelled on business
    • Location
    • Cleanliness
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul C, General Manager at Candlewood Suites Plano-Frisco, responded to this reviewResponded 19 February 2015
Google Translation

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 November 2014
Google Translation

  • Stayed: July 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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