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“Fine TownePlace; clean and functional”

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TownePlace Suites Dallas Plano
Ranked #32 of 46 Hotels in Plano
Albuquerque, New Mexico
Level 5 Contributor
85 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
“Fine TownePlace; clean and functional”
Reviewed 4 July 2014

TownePlace is a value brand. We received a great price for a two-BR suite. Internet was fast, bathroom clean, kitchen adequately equipped. Beds are comfortable, AC powerful enough to keep the room cool in the Texas heat. Workout facility has free weights and a couple of treadmills. Nice touch that the front desk will provide free passes to a nearby LA Fitness center. This TownePlace has friendly staff and care about the visitor. Breakfast was fine (cold cereal, oatmeal, hard boiled eggs, waffles, breads, and fruit). Pool is outdoors, and was clean. Location is convenient to Plano and Frisco (Stonebriar Mall, the Tollway, Plano corporate center, etc.) Our routine (and thorough) bed bug check came up clean. Pet friendly. Not as "nice" as a Holiday Inn Express, but more economical and just as functional.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mark B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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112 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (12)
Date | Rating
  • Chinese (Simplified) first
  • English first
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  • Any
English first
Amarillo, Texas
Level 3 Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 June 2014

Stayed here June 21st weekend for Jimmy Buffet concert. The hotel itself was very nice, with a nice staff, and comfortable room. The problem was the Breakfast area. There was a Boys Soccer and Basketball team staying at the hotel and the area where Breakfast is served was not big enough to accommodate all who wanted to eat. I'm surprised for the size of this hotel that the area wasn't built bigger. The Breakfast was just ok...cereal, yogurt, make-your-own waffles, bagels, etc. Our room was clean, and the beds were comfortable. I had to give it 4 stars just because of the Breakfast area. If you're staying here, I would plan on going out for Breakfast.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jat2020
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Durant, Oklahoma
Level 6 Contributor
178 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
Reviewed 27 June 2014

We have been so impressed with the staff and the suite here at TownePlace! Everyone goes above and beyond to make sure your stay is the best and all your needs are met. All the staff look you in the eye and smile and greet you--in the hallway, in the breakfast area, outside, in the lobby...So welcoming! And very accommodating with all of our requests.
The rooms are super clean--ironically, that is my only complaint--the sheets and towels have a bleach smell that is a bit overpowering. The room--which is very spacious--would pass any white glove test! Very clean! Nice furnishings.
The location is very nice as well. The hotel is just off Preston Rd; it can't be seen from the street. It is set back in a quiet area.
I just booked another stay in July. Highly recommend.

Room Tip: We stayed on the 2nd floor. The bottom floor had a lot of morning traffic when we went to breakfast.
See more room tips
  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Polar_Opposites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Xenia, Ohio
Level 6 Contributor
140 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 8 March 2014

Spent 5 nights here for a training conference at SMU North Campus. Service was excellent. Front desk personnel were exceptional. On-sight breakfast was more than adequate: waffles, hard boiled eggs, cereal, yogurt, breads, coffee, juice. My room was great and even had a kitchenette. Only knock against this place is the workout room. The door is right next to the dining room and anyone walking by will see you using the one adjustable bench. Their is a dumbbell rack that goes up to about 55# and a couple elliptical and treadmill trainers. It is a tiny room with limited gear so don't expect to get in a good workout. Other than that, I loved it!

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sojournwithme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Novi, Michigan, United States
Level 5 Contributor
64 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 21 February 2014 via mobile

Convenient location. Nice surroundings. Comfortable. Service was excellent! Front desk clerk was so kind and even called later to make sure everything was good in my room. Manager upon check in bought my sodas and was extremely pleasant in the morning!

Stayed February 2014, travelled on business
Helpful?
2 Thank Sheila M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Broken Arrow
Level 4 Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 10 October 2013

Not top notch or high class, but for the money you get a full kitchen, sofa, bed and free breakfast. Breakfast room is small and stuffy... but it's free, right? Again, for the cost it's worth it. Besides you can cook your own eggs in your room. Cleanliness was the best part.

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kim B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Austin, Texas
Level 4 Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 30 September 2013

The expectations should be realistic while staying at a Townplace, the whole stay (5 days on business) was average. The location is quiet but a few minutes away from the tech corridor. The suite offers everything needed to have a comfortable stay and there are some food delivery options close by.
They breakfast as expected is minimal, some cereals, bread and the do-your-own-waffle machine.
Overall is a good value for the price.
I only experience a bad attitude at check out with the guy behind the front desk. He was too busy with his cellphone to process the checkout faster.

  • Stayed July 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank WCup_dreaming
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about TownePlace Suites Dallas Plano

Property: TownePlace Suites Dallas Plano
Address: 5005 Whitestone Ln, Plano, TX 75024-3003
Region: United States > Texas > Plano
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#12 Business Hotel in Plano
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — TownePlace Suites Dallas Plano 2.5*
Number of rooms: 106
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Also Known As:
Towneplace Suites Dallas Plano Hotel Plano
Towneplace Suites Plano
TownePlace Suites Dallas Plano Texas

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