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“Lifeguards need to pay attention!”

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Port Royal Ocean Resort & Conference Center
Certificate of Excellence
Reviewed 14 July 2014

My family went to Port Royal to visit friends and spend time at the pool. My only complaint is that I kept noticing the lifeguards were too busy visiting with each other and not paying attention to the people in the pool. The evening bartender was awesome. She was fast and made a great Long Island Ice Tea!

  • Stayed: July 2014, travelled with family
    • Cleanliness
    • Service
Thank Angela S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PortRoyalOceanResort, Manager at Port Royal Ocean Resort & Conference Center, responded to this reviewResponded 22 July 2014

Angela,

Thanks for letting us know about your observations during your stay. We've sent your comments to both the Lifeguard Supervisor as well as the Food & Beverage Manager.

Although our lifeguard staff is very attentive to the safety of our guests, during a shift change or position rotation, it could seem a little chatty. Our lifeguards change position typically each 30 minutes in order to keep them hydrated and alert to different areas of the pool as well as give those not "on post" a chance to cool down.

However, we are excited that you enjoyed our evening bartender as well as your Long Island Ice Tea!

Thanks for the great feed back!

Stephan Noack
Marketing & Online Community Manager
Port Royal Ocean Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,330 - 1,336 of 1,633 reviews

Reviewed 9 July 2014

For the price it was not worth it, we have had much better experiences on the Island in many other Condos, the Accommodations were not very Comfortable the sheets were old and the hot tub Jacuzzi in the Master bedroom not working well it was rusted and the jets were not all working. Not many Utensils in the Kitchen. For what we paid we expected a nice comfort stay. At least the pool was nice, the Staff was not very friendly when we went to mention it. I did not really want to complain, its embarrassing.

  • Stayed: July 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank 981JoAnn981
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PortRoyalOceanResort, Manager at Port Royal Ocean Resort & Conference Center, responded to this reviewResponded 22 July 2014

JoAnn,

Thanks for your feedback during your recent stay at Port Royal - we apologize that your experience wasn't as great as we would have liked it to be.

As each of our condos are individually owned, your comments are not seen as complains, but rather a way for us to notify the owners of changes that need to be made. In addition, it gives us the opportunity to remedy the issues and try to make your stay as best as possible.

Next time you're on property, please let us know any issues you have during your stay so that we can have the chance to respond to any comments and suggestions you might have.

Thanks again for all of your feedback - please note that I've sent it to our management team for further action.

Thanks,

Stephan Noack
Marketing & Online Community Manager
Port Royal Ocean Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 July 2014

Stayed in an updated condo and the family really enjoyed it. Staff was very friendly. Ate breakfast on property, service was great and everything tasted good. Pool was fun as expected. Played a round of golf at Palmilla Beach (beautiful but tough) which was very close by. Had a great time and will plan again for next year.

Room Tip: Request an updated room.
  • Stayed: June 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank Elemen0_P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PortRoyalOceanResort, Community Manager at Port Royal Ocean Resort & Conference Center, responded to this reviewResponded 18 July 2014

Thank you for taking the time to fill out our Guest Survey. We appreciate your choosing to stay with us at Port Royal Ocean Resort and value all feedback that we receive. We are excited to see how pleased you were with your most current visit.

Thank you for your time and we hope you will stay with us again on your next visit to Port Aransas, Texas.

Warmest Regards,
Martha Castro
Community Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 July 2014

My family (4 total, one 4 year old and a 2 year old) stayed for 5 nights in June 2014. We had a 2nd story unit (6224) on the end, which was beautifully updated and stocked with everything we needed. I would definitely recommend stopping at HEB before you cross the bridge to stock up. The owners even provided games and puzzles for the kids. I'll rate a few things separately:

1. Condo - excellent, well-stocked with kitchen items, games, puzzles, wifi, tvs, fans, Bath & Body Works products, new patio furniture, a trunk full of sand toys. TV has HDMI hookup if you want to bring your Apple TV too.
2. Staff - excellent, everyone we interacted with was friendly and knowledgeable.
3. Property - very good - pools were beautiful and not too crowded, could definitely use more umbrellas though. I really enjoyed the covered parking to keep the car cool and close by. My son loved the dive in movie and sandcastle lessons. Bring your own beach towels, as theirs are a little skimpy. We had lunch from the grill twice and enjoyed our food.
4. Beach - just okay, apparently the seaweed is really bad this year and it was all over the place, both on the beach and in the water. They plowed it one day, but that was it. The kids didn't seem to mind too much though.

Room Tip: Rooms facing away from the pool are much more peaceful. Our unit #6224 was great!
  • Stayed: June 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank Alyson S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PortRoyalOceanResort, Community Manager at Port Royal Ocean Resort & Conference Center, responded to this reviewResponded 18 July 2014

Thank you for taking the time to fill out our Guest Survey. We appreciate your choosing to stay with us at Port Royal Ocean Resort and value all feedback that we receive. We are excited to see how pleased you were with your most current visit.

Thank you for your time and we hope you will stay with us again on your next visit to Port Aransas, Texas.

Warmest Regards,
Martha Castro
Community Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 July 2014

We reserved a cabana last year when they were new and when we checked in we were told no cabanas were available. When we asked to talk to a manager (Melissa Dixon) she lied to us point blank and said someone called us which they did not. Another employee said that the new cabanas were not all delivered so they were short in number. The manager continued to lie to us and did nothing to make things right for us. This year when we tried to make a reservation, they refused us. All because we threatened to report them to the BBB! In addition, many of the condos are run down and every single one is OVERPRICED!!

  • Stayed: August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank Kimberly L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 June 2014

We have been visiting this resort for 29 years! Over the years they have made wonderful improvements and made it very family friendly! The pools are awesome and I've never seen anything as grand as their pools anywhere else! We ate at the grill by the pool and the food was delicious! The drinks at the pool bar are a little pricey. The staff is very friendly and accommodating. Just a short drive into Port Aransas for eating and shopping. Our condo was very clean and nicely furnished (all have been that way over the years).

Room Tip: Views of the pool and gulf are the best!
  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank RGC28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 June 2014

The staff is very friendly and the condo we stayed in was very modern and comfortable. The 4 pools were great for the whole family. My kids really enjoyed the water slides. We did not enjoy the beach however because it was dirty and lots of seaweed. As a result, we ended up spending most of our time on the property. Make sure to stop by a grocery store and load up. The dining options are limited on the property and it was hard to find a nice place for dinner in Port A. The resort has some nice CHARCOAL grills in the back and it's a nice place to meet other travelers. Overall I would recommend this place especially if you're planning a large family gathering.

Room Tip: I would recommend a pool view. It's nice to be able to sit on the balcony in the evening.
  • Stayed: June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank egarcia10126
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Port Royal Ocean Resort & Conference Center

Address: 6317 State Highway 361, Port Aransas, TX 78373-9712
Phone Number:
Region: United States > Texas > Texas Gulf Coast > Port Aransas
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 42 Speciality Lodging in Port Aransas
Price Range: £152 - £302 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Port Royal Ocean Resort & Conference Center 3.5*
Number of rooms: 210
Official Description (provided by the hotel):
AN ISLAND VILLAGE... with all the amenities of modern civilization, we are the premier Texas resort for family fun and group events on the Gulf of Mexico. Come visit Port Royal Ocean Resort Condominiums and Conference Center, nestled among the dunes of Mustang Island in Port Aransas, Texas.We think the sea, sun and fun should be part of every memorable business meeting and vacation getaway. Miles of uncrowded beaches, tropical elegance, mild temperatures and majestic wildlife make it possible to beachcomb, frolic and enjoy the Royal Treatment year 'round at Port Royal Ocean Resort Condominiums and Conference Center.You won't find a more luxurious, full-service resort anywhere else on the Texas Gulf Coast...where the sun rises from the sea each morning to greet you with a Royal Welcome. ... more   less 
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Also Known As:
Port Royal Ocean Hotel Port Aransas
Port Royal Ocean Resort And Conference Center
Port Royal Condos Port Aransas
Port Royal Ocean Resort & Conference Center Port Aransas, Texas

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