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“Excellent food and great accomodations”

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Tanglewood Resort and Conference Center
Ranked #1 of 4 Hotels in Pottsboro
Reviewed 10 January 2014

Stayed at Tanglewood resort for New Year's Eve. The New Year's eve dinner buffet was outstanding with Prime Rib, salmon, chicken dishes, all the extras, sides and great desert, specially the bread pudding. Our room was clean and overlooked lake Texoma. All the staff were very friendly and eager to assist anyway they could. I would definitely return.

Room Tip: 5th floor recently remodeled and very nice, get a room overlooking the lake and island's
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  • Stayed: December 2013, travelled as a couple
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1  Thank Tammie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monica W, Guest Relations Manager at Tanglewood Resort and Conference Center, responded to this reviewResponded 13 January 2014

Hi Tammie,

We are so happy to hear that you enjoyed your stay. We hope you are able to come visit us again!

Thank you!

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226 - 232 of 386 reviews

Reviewed 9 January 2014

Tanglewood is one of the worst resorts. The rooms are small and plain half the time the heater wouldn't work in the room. There was no hot water in the shower and the cable was out. The food was a joke no where close to 5 star worthy. I have had better cafeteria food than Tanglewood.

  • Stayed: December 2013
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1  Thank manbearpig09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monica W, Guest Relations Manager at Tanglewood Resort and Conference Center, responded to this reviewResponded 13 January 2014

Dear Guest,

We take our reviews very seriously and appreciate your feedback.

It seems that your experience in our hotel room was not as accommodating as our villas may have been for you. Aside from our hotel rooms we also have Tower Suites, Master Villas (1100 sq ft), and 2 bedroom Villas (1500 sq ft). These are much more spacious and hold much more to be discovered in these larger rooms.

We have maintenance on property and they are always available to take care of any issues that may arise during your stay. At anytime you may call the front desk to notify of the problems you are experiencing and we will send maintenance right up to your room to take care of you.

I am sorry to hear that you were not a fan of the meal you had while on property. Will you give me some more feedback on your dining experience with us? Which restaurant you were dining in and which entree you had?

We hope that in the future you will give us another chance and allow us to satisfy all of your getaway needs.

Feel free to email or call me at any time to discuss your stay in further detail mwolf@tanglewoodresort.com or 903-462-7809.

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Reviewed 30 December 2013 via mobile

We stayed in the villa and the jacuzzi tub is a MUST!!! The rooms are great, basically it's a one bedroom apartment with fully equipped kitchen. Everything you could need with plenty of space! The rooms have been upgraded with flat screens and have gorgeous modern furnishings and decor. Our room was spotless, even faux plants and under cabinets! We ate at Barnacles for lunch and went back for supper because it was so good! My husband said it was the "best burger ever!" It was very reasonable in price and tasted homemade and fresh! We got drinks at the Yacht Club and took them up to the observation tower which is amazing!!! Go during the day too to get best views though! It's 8 stories up and has breathtaking views! We had breakfast in the dining room and the buffet was wonderful...great selection, fresh, well stocked and tasted great. The two waitresses Sunday morning were so warm and friendly and had smiles on the whole time! Monica arranged and booked our trip as well as checked us in and she was so great!!!! She went above and beyond to make our trip fabulous and answer all our questions! We had not one complaint and it surpassed our expectations! Can't wait to go back...Valentines maybe??? :)

  • Stayed: December 2013
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Thank Leslie Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monica W, Guest Relations Manager at Tanglewood Resort and Conference Center, responded to this reviewResponded 13 January 2014

Hi Leslie,

We are so glad that you enjoyed your stay! We really hope that your are able to join us again for Valentines Day!

Thank you for the great review!

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Reviewed 17 December 2013

My husband & I used a Groupon to check out the resort and are glad we did. The staff was gracious and helpful. We ate dinner at the Barnacles Sports Bar & Pizzeria and pizza was better than expected. The next morning we ate breakfast in The Commodore Room, the breaskfast bar was well stocked and the food was good. Thanks to Sabrina who waited on us, she was personable and made sure we had all we needed.

  • Stayed: December 2013, travelled as a couple
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1  Thank familyreunion2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monica W, Guest Relations Manager at Tanglewood Resort and Conference Center, responded to this reviewResponded 19 December 2013

Thank you very much for your great feedback. We're glad you enjoyed your stay with us and hope that you'll be able to make a trip back soon!

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Reviewed 14 December 2013

We wanted to go somewhere, but didn't really feel like a long road trip. Tanglewood is less than 2 hours away and we truly enjoyed ourselves. The staff was extremely nice and helpful, the room was clean, and we didn't have to go out if we didn't want to. We went using a Groupon, and we weren't disappointed. My husband is still talking about it!

  • Stayed: November 2013, travelled as a couple
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Thank jdbfam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monica W, Guest Relations Manager at Tanglewood Resort and Conference Center, responded to this reviewResponded 16 December 2013

We are so happy you enjoyed your Anniversary getaway! We hope that you are able to visit us again soon!

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Reviewed 8 November 2013

Location great but that's about it. We purchased a Groupon for 87/night with a 20/day dining voucher. I'm so happy we didn't pay full price. The hotel smells and the rooms are very dated. The hotel is dated as a whole! Not to mention the air conditioners are super loud. We found ants in our bed and please bring your own towels. Theirs are very dingy. Breakfast was awesome but the silverware, plates and drinkware were very dirty. And the staff wasn't rude but very unprofessional. Not attentive AT ALL.This was our anniversary weekend and we were very disappointed. And word of the wise.. Come when it's warm if you plan to do any activities. At 65 degrees, the only options we had were horseback riding and the spa. We stayed three nights so we got bored pretty fast and opted to hang out in Sherman most of the time. Even at a discount, we won't return to this property.

  • Stayed: November 2013
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1  Thank MooMoose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monica W, Owner at Tanglewood Resort and Conference Center, responded to this reviewResponded 27 November 2013

Dear Guest,

Thank you for your feedback. We take comments like yours very seriously.

I am sorry to hear that your stay was not up to par and would love to have you come back out when the weather is warmer out so that you may enjoy other activities such as: horseback riding, golfing, and all the lake activities.

Call me directly and I will personally take care of ya'll.

Kindest regards,
Monica Wolf
1-800-833-6569
or email me at mwolf@tanglewoodresort.com

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Reviewed 2 November 2013

Nice getaway but hotel needs a major facelift. A good cleaning and cosmetic refresh would do wonders. Customer service is great and spa is fantastic (new facility). Shower pressure horrible :(. Food is good but restaurant not very clean. Also a lot of wet mold smell in various areas. Our room was fine.

Note to owners: you have An awesome spot with great staff. Invest in the building and make it great.

Stayed: November 2013
1  Thank Feliciabowl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monica W, Public Relations Manager at Tanglewood Resort and Conference Center, responded to this reviewResponded 5 November 2013

Hello Guest!

We appreciate you taking the time to give us your feedback on your recent stay with us out here at Tanglewood Resort on beautiful Lake Texoma.

We understand your concerns and are currently renovating on property. We are very excited for the changes that have been and that are currently underway. You may have noticed the new carpet in the hotel lobby, halls, and rooms here on property. New mattresses have been added to the list along with our new Tranquility Spa & Salon and Hot Tub. We have more projects to tackle and I'm sure that you understand this will require a little time to complete.

Feel free to give us another shot in the near future and take advantage of our off season specials!

Looking forward to having you back soon!

Monica Wolf

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Additional Information about Tanglewood Resort and Conference Center

Address: 290 Tanglewood Cir, Pottsboro, TX 75076-4869
Phone Number:
Region: United States > Texas > Pottsboro
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Pottsboro
Price Range: £71 - £146 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Tanglewood Resort and Conference Center 3*
Number of rooms: 230
Official Description (provided by the hotel):
Situated on Lake Texoma, Tanglewood Resort offers accommodations, a wide variety of exciting activities, excellent meeting facilities and an experienced, qualified staff sure to make your stay memorable. From excellent dishes from our Commodore Dining Room to a casual pool-side experience at Skooners Vacation Bar & Grill, Tanglewood Resort offers a wide range of resort amenities: Relax at one of our 3 pools or hot tub. Enjoy volleyball, basketball, horseshoes, or a tennis or pickleball match at one of our tennis courts, or sit back and relax.Located just north of Dallas/Ft. Worth and a short drive from Oklahoma, Tanglewood Resort provides the perfect setting for both personal relaxation and business retreats. The Tanglewood Hotel features 120 spacious and beautifully appointed guest rooms. Looking for accommodations that are more spacious for the family and family pet? Our 126 beautiful villa rooms will not disappoint with options from 350-1400 sq feet of space. ... more   less 
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Also Known As:
Tanglewood Resort Hotel Pottsboro
Tanglewood Hotel Pottsboro

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