We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Americas Best Value Inn Refugio
Show Prices
Like saving money? We search up to 200 sites for the lowest prices
Nearby Hotels
View Hotel
  • Free Wifi
  • Free Parking
View Hotel
  • Free Parking
  • Pool
Quality Inn(Rockport)
View Hotel
  • Free Wifi
  • Free Parking
View Hotel
  • Free Wifi
  • Free Parking
View Hotel
  • Free Parking
  • Pool
View Hotel
View Hotel
Certificate of Excellence
  • Free Wifi
  • Free Parking
View Hotel
  • Free Parking
  • Free Internet
View Hotel
Certificate of Excellence
  • Free Wifi
  • Free Parking
View Hotel
Certificate of Excellence
  • Free Wifi
  • Free Parking
Reviews (29)
Filter reviews
29 results
Traveller rating
16
4
1
3
5
Traveller type
Time of year
LanguageAll languages
16
4
1
3
5
See what travellers are saying:
FilterAll languages
Updating list...
27 - 29 of 29 reviews
Reviewed 14 July 2012

My family and I had a reservation at this establishment in July of 2012. We were headed south to the beach. Avis Car Rental Company started out our trip on the wrong foot by not having the class of vehicle we had reserved. After waiting for 2 hours for a Large SUV to come in (it never did) we packed in to the next class down. So... we were behind schedule. We pulled in to the motel at 3:30 a.m. There were no lights on. Now, I have stayed at a place once before where the lobby was closed when I arrived but they had a night clerk that assisted you if you called or rang a bell. This motel had a sign that said, "Night Bell- Press for Service." I pressed the bell for a while and no one came. I called the motel's number then pressed the bell a couple more times. After about ten minutes, a woman slid a window open and I walked over to speak to her. She greeted me with, “You better have a reservation!!! I don’t check anyone in at this time!” I explained that we did have a reservation booked through the website. She said, “Then where the hell have you been?!? This is a bunch of [--]. When you stay in a hotel you show up at 2 or 3 in the afternoon, not 3 in the morning! I shouldn’t even give you this room!” I explained that I had already paid for the room and there was no information about the lobby being closed online. She said, “Well we are closed. We’re not a 24 hour lobby. Can’t you read the sign? And you haven’t paid for anything! I haven’t taken your money. You just reserved it.” I told her that was good then because she could just give me my money back. She said, “No! You’re getting your room now. You’ve already woken me up!. Oh great... you’re in 202. That’s right above my apartment and you’ll be tromping around up there keeping us up.” I told her we would be quiet. She said, “You better be out of there by 11.” By this time I had had it. I said, “Oh we’ll be gone long before then. I’ll be on tripadvisor before then.” She said, “You have NO right to get on there. I am giving you your room. Look!” She shook the key in my face. We quietly entered the room and slept until 9 a.m. As we were walking out of the room at 10:20 a girl was already walking to our room to get our key. I stopped in at the front desk to make sure we really were checked out. The lady’s husband was working the front desk. I told him I was checking out of 202. He said, “Oh you’re the ones that came in last night.” Then he apologized. Not for his wife being so hateful or cursing in front of my children. He said, “I’m sorry you woke us up. We get kind of grouchy. No hard feelings, I hope.”

No hard feelings. Just want to put this out there for everyone else to see. 


Recommendations: Take the night bell down if you are going to curse at families for using it.

  • Stayed: July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
6  Thank JaceKOKC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 December 2014
Google Translation

Stayed: December 2014, travelled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
View more reviews