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Reviewed 7 September 2016

I would highly recommend this hotel to anyone. From check in to check out the front desk workers were very professional. The room was large and very clean. Breakfast was the best. We were able to leave our car there as we were flying out on vacation. You won't go wrong staying here.

Date of stay: September 2016
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank Billyt66
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MagnoliaLodging, General Manager at Hilton Garden Inn Dallas / Richardson, responded to this reviewResponded 8 September 2016

Thank you very much for the great comments, and we appreciate you choosing our hotel. Glad to see you enjoyed a comfortable stay with us, and it looks like our accommodations and amenities met your needs. We hope you also enjoyed your vacation, and we look forward to welcoming you back. Thanks again!

Sincerely,
Terry Martinez
General manager, Hilton Garden Inn Dallas/Richardson
Award-winning Hilton Garden Inn hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 September 2016

The staff at this location were wonderful and went out of their way on a few occasions to help our stay be even better than expected. The breakfast had great healthy options like fresh fruit and fruit juice. The front desk staff were very welcoming and had great personalities. I was shocked when they remembered our names. No mater who we came in contact with they always had a smile on their face and were happy to help us in any way they could. After this visit we have decided to switch to this hotel from now on even though it was a bit further from our client that we were there to see. The lobby is very open and inviting and served as a great place to gather and talk with coworkers once we were finished with working. The ease of use of your business center made things just that much easier when our overnight package did not arrive as planned. Again the staff was eager to jump in and help however they could so we could get our job done. We were looking for a place to eat and the associate at the front desk provided some options and ever had a coupon that we were able to use that evening. I would make your location my number one pick for my next visit.

Date of stay: August 2016
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank Diane D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MagnoliaLodging, General Manager at Hilton Garden Inn Dallas / Richardson, responded to this reviewResponded 8 September 2016

What a wonderful review! Many thanks for the feedback, and we appreciate you choosing our hotel - and are delighted that we are your hotel of choice in the Dallas area! I'm glad to see you enjoyed a pleasant stay with us, and it looks like our accommodations and amenities all met your needs. I am especially pleased that my team's hospitality helped to make your stay a memorable one, as we want all of our guests to feel right at home. I've forwarded your review to everyone, as I know they'll enjoy reading it.

Thank you again, and we look forward to welcoming you back.

Sincerely,
Terry Martinez
General Manager, Hilton Garden Inn Dallas/Richardson
Award-winning Hilton Garden Inn hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 September 2016

Comfortable boutique hotel extremely clean and great people. Always helpful and sensitive to all your requirements. Special mention of Sergis , Ernisto, Chantelle and Edward. Very close to university of Texas and hence convenient during admission process. Provide free shuttle services to university and other locations within the 5 mile radius . Will always come here and strongly recommend

Date of stay: August 2016
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank Ravindra P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MagnoliaLodging, General Manager at Hilton Garden Inn Dallas / Richardson, responded to this reviewResponded 6 September 2016

What great comments! Many thanks for the review, and we appreciate you choosing our hotel. I'm glad to see you enjoyed a pleasant stay with us, and it looks like our accommodations and amenities met your needs. I'm especially pleased that my team - including Sargis, Ernesto, Chantelle and Edward - helped to make your visit a memorable one, as we want all of our guests to feel right at home.

Thanks again, and we look forward to welcoming you back!

Sincerely
Terry Martinez
General manager, Hilton Garden Inn Dallas/Richardson
Award-winning Hilton Garden Inn hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 September 2016

Excellent rooms and facilities, but the location is average. The nearest eating joint is at least a mile and a half away and if you do not have a car, that's a problem. Having said that, the hotel staff will drop you anywhere within a radius of 5 mile.

Date of stay: August 2016
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank Chirag C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MagnoliaLodging, General Manager at Hilton Garden Inn Dallas / Richardson, responded to this reviewResponded 6 September 2016

Many thanks for the great review, and we appreciate you choosing our hotel. I'm glad to see your stay with us was a pleasant one, and you're exactly right that we're happy to transport guests in our shuttle within a 5-mile radius - which includes some pretty great shops and restaurants!

Thank you again for your feedback, and we hope to welcome you back soon.

Sincerely,
Terry Martinez
General Manager, Hilton Garden Inn Dallas/Richardson
Award-winning Hilton Garden Inn hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 September 2016 via mobile

My husband and I stayed at this hotel Sept 2, 2016. Check in was super fast, room was very clean awesome, breakfast was home cooked and fantastic. They allowed us to leave our vehicle there and got a ride to airport through über. I highly recommend this hotel.

Date of stay: September 2016
Trip type: Travelled as a couple
Thank Brenda T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MagnoliaLodging, General Manager at Hilton Garden Inn Dallas / Richardson, responded to this reviewResponded 6 September 2016

Thank you very much for the great review, and we appreciate you choosing our hotel. I'm delighted to see that your stay with us was "the best," and it looks like our accommodations and amenities all met your needs.

It's our pleasure having you as our guest and we hope to welcome you back soon!

Sincerely,
Terry Martinez
General Manager, Hilton Garden Inn Dallas/Richardson
Award-winning Hilton Garden Inn hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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