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“Wonderful service & excellent accomodations”

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Courtyard Dallas Richardson at Spring Valley
Ranked #9 of 17 Hotels in Richardson
alton, il
Level Contributor
98 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Wonderful service & excellent accomodations”
5 of 5 bubbles Reviewed 26 November 2013

The staff here is wonderful! They helped us get around the Dallas traffic on our way to New Braunfels & extremely helpful & friendly. The room was very clean & comfortable with a mini fridge & microwave. Will definitely stop at this location again.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lv02shop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lynn M, General Manager at Courtyard Dallas Richardson at Spring Valley, responded to this review, 3 December 2013
Dear Iv02shop:

Thank you for taking the time to reveiw the Spring Valley Courtyard by Marriott. We are so glad that the staff took such good care of you and that the room was clean and convenient with the refrigerator and microwave. We look forward to servicing you again the next time you are in Richardson. Happy Holidays from all the team here at the hotel.

-Lynn Martin-
General Manager
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143 reviews from our community

Traveller rating
    55
    59
    18
    8
    3
See reviews for
42
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Turkish first
  • Any
English first
Oklahoma City, Oklahoma
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 6 November 2013

My family and I stay here every time we come to the Richardson (Dallas) location. The staff is Awesome! Breakfast hits the spot! The hotel has a very loayl feel to it......comes highly recommended. I heard they will be renovating the hotel next year, Can't Wait

Room Tip: Room on the right side of the hotel
See more room tips
  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank David S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lynn M, General Manager at Courtyard Dallas Richardson at Spring Valley, responded to this review, 3 December 2013
Dear David S:

The staff of the Spring Valley Courtyard thank you for reviewing our hotel. So glad to hear of your positive experiences with the staff, breakfast and the loyal feel! Please let us know if we can do anything for you on your next trip and we look forward to serving you again.

Sincerely,
Lynn Martin
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Arlington, Texas
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed 5 November 2013

My husband and I stayed here overnight last weekend. The hotel is clean and the front desk was very friendly. However, this hotel is in need of an update. While it does have flat screen TV's and fresh bedding, the lobby area is old and the hallways are dimly lit. No new Bistro with Starbucks coffee options (sad face). It has a slightly old smell in the lobby as well. But I must say our room was extra clean, with what seemed to be freshly shampooed carpet.

Overall, it was a good, inexpensive overnight stay and met our needs. But we probably will not stay here again until it is updated.

Room Tip: Choose a high floor.
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  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank NeedHotelTime
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lynn M, General Manager at Courtyard Dallas Richardson at Spring Valley, responded to this review, 3 December 2013
Dear NeedHotelTime:

Thank you for staying with us recently and taking the time to place your reveiw on Tripadvisor. I was glad to hear about your positive experiences with the staff and cleanliness. Also wanted to let you know that we are in the process of identifying a date for the complete renovation and Bistro install at the property. We will certainly communicate with all of our clients once the dates are set and we look forward to having you back at the property once this is complete. In the meantime, please let us know if we can be of any service to you or your family.

Sincerely,
Lynn Martin
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Elmendorf, Texas
Level Contributor
35 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 27 October 2013

This hotel is in a great location close to the light rail system "dart". the room was clean and nice had a balcony in it. the room was very quiet didn't hear outside city noise. Since I came by Amtrak this was real nice just rode the Dart light rail from Amtrak Union station downtown to this hotel. The price was pretty good. there a Chile's Restaurant in front of the hotel. they evening have a walkway from hotel to the restaurant. there also a Waffle house about half block from hotel. I would stay here again if I was in the Dallas area. Front desk people was very nice and help full with anything you needed. The hotel was in a good area of the city. So not to bad to walk at night from the station to the hotel at night.

Room Tip: rooms facing the courtyard or pool area has a good view and quiet.
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  • Stayed September 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank freedumusa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rebau051, General Manager at Courtyard Dallas Richardson at Spring Valley, responded to this review, 30 October 2013
Dear Freedumusa:

The hotel team at the Spring Valley Courtyard is so glad to hear you enjoyed your recent stay with us. The Dart rail line is indeed close to the property and our staff is glad to be called nice in your review. We look forward to having you back again in the near future and please let us know if we can be of any assistance to you.

-Lynn Martin-
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dallas, Texas
Level Contributor
112 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
4 of 5 bubbles Reviewed 22 October 2013

This is a very good hotel, if you want a no-frills place to stay in the Dallas area and Richardson is close enough to where you need to be. Beyond that, it is an excellent value. This very good hotel offers the lowest rates around. We just stayed here for 3 nights over Fall Break at $58 per night. No decent hotel charges $58 per night anymore.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BillF07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rebau051, General Manager at Courtyard Dallas Richardson at Spring Valley, responded to this review, 30 October 2013
Dear BillF07:

Thank you for taking the time to review the Spring Valley Courtyard, we are so happy to hear that you had a good stay and enjoyed the value this hotel offers. Please let us know how we might serve in the future and we hope to see you again soon.

-Lynn Martin-
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oklahoma
Level Contributor
82 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed 14 October 2013

We stayed at the Courtyard Dallas Richardson at Spring Valley because it was so close to the DART station. I was impressed with our room, that included a refrigerator and microwave at no additional charge. The room was clean, well furnished and the bed and pillows were great. The DART is only a couple blocks away with a Park and Ride lot. We were quite pleased with the room, the rates and the location. This is a location we will look at in the future as a great place to stay when coming in for a concert. The DART takes you right to the American Airlines Stadium. We were very pleased!!

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank srmariein3d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lynn M, General Manager at Courtyard Dallas Richardson at Spring Valley, responded to this review, 15 October 2013
Dear Srmariein3D:

Thank you for taking the time to review the Spring Valley Courtyard. As other guests have mentioned, the Dart Rail is very close and makes travel to Downtown or the State Fair convenient and easy. Also glad you enjoyed the beds, and in room refrigerators/microwaves. We look forward to serving you again the next time you are in Richardson.

Sincerely,

Lynn Martin
General Manager
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Brooklyn Center, Minnesota
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 7 October 2013

Ive been to Dallas, TX many, many, many times and stayed at several hotels but this one right here....was by far the best. I have no complaints at all. Wait, I only have one...I wish the cleaning people made their rounds earlier in the day so we could get clean linens without having to ask for them but other than that my stay was wonderful. The lobby was clean, staff was helpful, rooms were very spacious (because I asked for a corner room). The next time I visit Dallas, I will DEFINATELY be staying at this hotel.

Room Tip: Rooms on the first floor, facing the courtyard are the best, I think they call those "inside&qu...
See more room tips
  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Nunya B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lynn M, General Manager at Courtyard Dallas Richardson at Spring Valley, responded to this review, 15 October 2013
Dear Mariein3d:

A sincere thank you from the staff at the Spring Valley Courtyard for reviewing our hotel. We are so glad that you enjoyed the Dart Rail being so close by and that the hotel was clean and comfortable for you. Best wishes to you and your family and please let us know when you would like to return so that we can servce you again!

Sincerely,

Lynn Martin
General Manger
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Courtyard Dallas Richardson at Spring Valley

Property: Courtyard Dallas Richardson at Spring Valley
Address: 1000 S Sherman St, Richardson, TX 75081-4847
Region: United States > Texas > Richardson
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotel in Richardson
Price Range (Based on Average Rates): £
Hotel Class:3 star — Courtyard Dallas Richardson at Spring Valley 3*
Number of rooms: 149
Reservation Options:
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Also Known As:
Courtyard Dallas Richardson At Spring Valley Hotel Richardson
Courtyard Richardson
Richardson Courtyard
Richardson Marriott

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