DO NOT STAY HERE UNLESS YOU HAVE AN EXTERMINATOR WITH YOU!
I could go into a long drawn out monologue on this terrible hotel but I'll save you the read and get to the point.... you have to call down to the desk to get them to flip the breaker for a/c or heat to work (that's ridiculously cheap); shower pull doesn't work--have to move to another room to get a shower; BUT BIGGEST ISSUE?
BUGS IN THE BED! (downright disgusting and unsanitary)--Ticks mind you! and we have pictures of them...upon further inspection, we find all sorts of other little bugs crawling in the bed. GROSS! Refuse to stay here another second...left at midnight after they tried to convince to stay by moving to a 3rd room? I think not!
And on top of it--I had to wait to have a check mailed to my home for my refund b/c they couldn't return cash to me that I paid for my room upon arrival--CRAZY! And I had to call and follow-up on that refund---manager never called me (even after leaving her messages and emails) until I called giving an ultimatum for her to call me back. She was more concerned about why they took cash from me in the first place than my satisfaction. NEVER WILL I STEP FOOT INTO THIS HOTEL AGAIN.
- Official Description (provided by the hotel):
- The Comfort Suites - Roanoke, TX is an all suite brand property with both king and double bed rooms. Our double bed rooms all have queen size beds in them, making for a very comfortable group or family visit to the city. Corporate travelers appreciate the oversize guest suite style room to conveniently have a place to work and a separate location to pull away and just relax. Complimentary breakfast is provided daily and free hi-speed internet is always available. We share excellent relationship with our local restaurants, so do make sure to stop by our front desk and see what special savings we have available for you when dining in the local area. We are minutes away from I-35 and within 30 Mins of DFW Airport. Excellent location for special retreats or business training events. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Hotels.com, Choice Hotels, Travel Republic (UK), TripOnline SA, Traveltool, S.L.U., Evoline ltd, Cancelon and HotelQuickly so you can book your Comfort Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Comfort Hotel Roanoke
- Comfort Suites Roanoke
- Roanoke Comfort Suites