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“Good Luck Getting Here”

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BEST WESTERN Roanoke Inn & Suites
Ranked #1 of 4 Hotels in Roanoke
Certificate of Excellence
Mill Creek, Washington
Level Contributor
107 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
“Good Luck Getting Here”
4 of 5 bubbles Reviewed 21 April 2012

We had a very difficult time getting to the hotel. There is construction on nearby roads which made it confusing at the least. It took us some extra time and a couple of wrong turns for find the hotel.

The rooms were adequate (clean and neat). We did not have breakfast. The front desk staff was pleasant and helpful.

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Karyn_D680
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWFrontDesk, Front Desk at BEST WESTERN Roanoke Inn & Suites, responded to this review, 22 April 2012
I know that the construction has made the roads a bit more confusing and I am sorry that you had to experience DFW construction. I encourage anyone that travels here to give us a call. We have become really good at directing everyone around the construction so they can make it here without having to deal with the stress of roads. If you make it back this way, stay for breakfast it is absolutlely AMAZING! We take pride in our hotel and it sure does show. Thank you for taking the time to write a review. It is always good to hear feedback (negative and positive).
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164 reviews from our community

Traveller rating
    91
    50
    19
    3
    1
See reviews for
60
32
8
44
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Saint Louis, Missouri
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 16 March 2012

I live in nearby Trophy Club and because of a move to St. Louis, had to stay in a hotel for a few days. I was not looking for luxury, but I wanted clean, pleasant surroundings. I got a great value and such kind hosts. I will stay there again when I'm in town.

  • Stayed March 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Pariswhereyouare
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWFrontDesk, Front Desk at BEST WESTERN Roanoke Inn & Suites, responded to this review, 23 March 2012
We would like to thank you for taking the time to write a review. We appreciate any feedback and even suggestions on how to improve. We look forward to your return. Thanks for your kind words. Have a great weekend!
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Amarillo, Texas
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 1 February 2012

First visit to this hotel and will return when back in the area.

  • Stayed November 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Theme10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mary R, Manager at BEST WESTERN Roanoke Inn & Suites, responded to this review, 8 February 2012
Thank you for taking the time to let us know we are doing a good job. We look forward to your return!
Mary Russell
Office Manager
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Sahuarita, Arizona, United States
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 31 October 2011

Stayed here for a week during the Ft. Worth Airshow, and the people couldn't have been nicer. It is owned by a couple from Palo Alto, CA who have really poured their hearts and soul into the place making it as nice as any moderately priced hotel I've stayed in.

Earlier reviews of this property were not good, but since the new owners have taken over and refurbished and remodeled and hired new people, it has really turned into a nice hotel.

  • Stayed October 2011, travelled on business
    • Value
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Helpful?
1 Thank Chuck C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mary R, Owner at BEST WESTERN Roanoke Inn & Suites, responded to this review, 1 November 2011
Thank you so much for your staying with us and your comments.
We'll keep work hard on this property to serve you better next time.
Lee
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Austin, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 21 October 2011

I picked this hotel because it was the cheapest around. I was a little worried because of the bad reviews but we had a great stay. The room was very clean and spacious. I liked the fridge and microwave and the soap/shampoo! I didn't have the breakfast but my husband did and he said it was pretty good. The staff was really friendly and under new management so they have turned the hotel around. Ignore the bad reviews and pick this hotel. You get so much for the price. I go to Keller every couple of months and this will be my go to hotel.

  • Stayed October 2011, travelled with family
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank Katie A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mary R, Manager at BEST WESTERN Roanoke Inn & Suites, responded to this review, 6 November 2011
Thank you for choosing to stay with us! We will continue to improve our property and hopefully exceed everyones expectations. We hope to have you stay with us again in the near future.
Mary Russell
Office Manager
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The Villages, Florida
Level Contributor
136 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
3 of 5 bubbles Reviewed 27 September 2011

The hotel is a little hard to find -- it's easy to miss the turn since the hotel sits off a main street. Our room was very comfortable; breakfast was good, included eggs, bacon, cereals, toast, pastries. Staff was courteous. The location is pretty far off the tourist route, but easy to get on the highway and go where you need to -- just try to avoid rush hours.

  • Stayed September 2011, travelled with friends
    • Value
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    • Cleanliness
    • Service
Helpful?
2 Thank Julie32159
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mary R, Manager at BEST WESTERN Roanoke Inn & Suites, responded to this review, 29 September 2011
Thank you for your response. We are under new ownership and your review shows us we are headed in the right direction to exceed customer expectations. We hope you will stay with us again in the near future.
Mary Russell
Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about BEST WESTERN Roanoke Inn & Suites

Property: BEST WESTERN Roanoke Inn & Suites
Address: 337 Dorman Rd, Roanoke, TX 76262-9129 (Formerly Microtel Inn & Suites)
Phone Number:
Region: United States > Texas > Roanoke
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Roanoke
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — BEST WESTERN Roanoke Inn & Suites 2.5*
Number of rooms: 58
Official Description (provided by the hotel):
Best Western Inn and Suites is a three story, inside entrance hotel located near major highways 114 and 377 in Roanoke, Texas. We offer a complimentary hot breakfast each morning, USA Today papers and high speed internet. We are a smoke free property with double queen bedded rooms and king suite rooms. Micro/fridge units are standard in the king bedded rooms. Select rooms also have a jacuzzi whirlpool. We are ADA compliant with roll in showers in select rooms. We have an onsite fitness room and a business center and offer shuttle service from the Alliance and DFW airports and to major companies within a ten mile limit. ... more   less 
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