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“Lovely stay at the Inn”

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Lighthouse Inn at Aransas Bay
Ranked #3 of 20 Hotels in Rockport
Certificate of Excellence
Austin, Texas
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Lovely stay at the Inn”
Reviewed 2 August 2014

We very much enjoyed our 3 night stay at the Lighthouse Inn. Our room was clean and comfortable with a fantastic view of the bay. Everyone on the staff was friendly and accommodating. Sit at the bar and chat it up with Michelle, the bartender. Order a steak in the restaurant; medium rare was perfectly cooked. We don't have kids, but we could hear kids at times running up and down the halls, but that's to be expected at a family oriented hotel, and it did not bother us. It is pretty cool watching a kid on the pier catch their first fish ever; brought back childhood memories. Nice breezes on the balcony on the bayside. We will be back.

Room Tip: Great breezes on bay side. Even numbered rooms face the bay.
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  • Stayed July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
2 Thank Cindy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brian O, General Manager at Lighthouse Inn at Aransas Bay, responded to this review, 3 August 2014
Thank you for taking the time to write this wonderful review about your recent stay with us. I appreciate your recognition of the staff being friendly and accommodating. We ALL work very hard at it and they especially like the acknowledgement. I also appreciate your comments about Michelle and the Palm Room Bar and Grill. They serve excellent food and drinks with the best view in the Coastal Bend. We are very family friendly and I’m glad that you didn’t mind their interaction. We too have so much fun watching children catch their first fish ever. It is a memory that lasts forever. We ALL look forward to your next trip back to Rockport.
Sincerely,
Brian Olsen
General Manager
The Lighthouse Inn at Aransas Bay
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (366)
Date | Rating
  • English first
  • German first
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English first
Austin, Texas
Level Contributor
215 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 2 August 2014

This was the second time we stayed here. It was a great experience both times and we will be back. Rooms with private balconies face the bay, the restaurant is excellent, and the bar is cozy. Meals are reasonably priced and the location is near other good places to eat as well. Good place!

  • Stayed July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank josephedward71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brian O, General Manager at Lighthouse Inn at Aransas Bay, responded to this review, 3 August 2014
Thank you so much for taking the time to write this glowing review about your most recent stay at the hotel. I am very pleased that we met your expectations both times. We all look forward to your next visit.
Sincerely,
Brian Olsen
General Manager
The Lighthouse Inn at Aransas Bay
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Schertz
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 31 July 2014

We had made reservations on 21 July to stay 2 night, 3 days (29,30, 31 July). We have stayed here many times before. This was the absolute worst from the time we checked in until we left. We had requested a pool side room on the first floor if possible as we had our grandson with us and he thinks he is fish and requested a King sized bed with a fold out couch for the grandson. When we checked in we were told that no pool side were available. Not only were none available but they put us on the third floor at the far end of the hotel in room 76 away from the lobby and pool area. When we went to get ready for bed we unfolded the couch to find no bedding for the foldout, I called the front desk to request the sheets and pillow, before I did this I check everywhere in the room for the sheets. The clerk said that no one was there to bring up the needed items. She finally brought them up about 1/2 hour later. Next day we were leaving the room about 4 in the afternoon, the housekeeping staff asked if we wanted service on our room, we said yes. When we came back later in the evening we saw that they had been there. The foldout bed was not made, coverlet was pulled up but not straightened, towels were left but no bat mat, no coffee cups for the morning, no shampoo or soap left, the sugar packet was left on the counter along with the dirty cups from the previous morning, dirty towels were still on the floor. It looks like they just ran in and threw things into the room and left. We called the front desk again about the lack of coffee cups and shampoo. They said that we could come to get them or they could bring them up later, we asked them to deliver as we were dressed for bed at that time. Nothing came, I called in the morning and was told that the clerk could not leave the desk to bring them, I asked if they could bring them this morning, and again was told that we could come to get them. I asked if there was no one to deliver or if the housekeeping staff could bring them. Was told that no one from housekeeping was due in until 8 am. We opened our door at 8:15 to go to breakfast and the cups and other items were sitting in front of the door. No one knocked as we were in the room the whole time. The pool area was bad, I found watermelon rinds in the bushes by the pool on Tuesday and they were still there on Thursday morning, under the table near the entrance were a plastic lid from a juice drink, a plastic lid from a desert of some kind, cigarette butts everywhere and all of this was still there Thursday morning. The clerk Thursday morning was not very helpful and a little bit snippy with us about the room items requested. Overall it was one of the worst visits we have had there, the only bight spot was the dinner service. The steak was very good, the food was served hot and on time, never have we had a problem with the bar or the dinner service. My wife has said that shee will not come back to this hotel after this visit.

  • Stayed July 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
1 Thank Kathy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brian O, General Manager at Lighthouse Inn at Aransas Bay, responded to this review, 1 August 2014
Thank you for taking the time to write this candid review about your experience at the hotel this week. Please accept my sincerest apology for the lack of attention to your room and the lack of service provided by the staff. I will be following up with the entire staff and using your comments as examples of how important it is to do our jobs correctly and take care of our customers. I truly appreciate your input.
Sincerely,
Brian Olsen
General Manager
The Lighthouse Inn at Aransas Bay
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 28 July 2014

My partner and I went to the coast with no hotel booked in advanced. We came across the Lighthouse Inn and our weekend was superior from the time we checked in on Friday night by Diana to the time we were checked out by Jackie. I usually don't take the time to write a review unless its a bad one, but this weekend experience needed to be shared. ALL staff was very nice and including the ones that walked by and I didn't get there names. However the staff that I interacted with were Diana, Jackie, Michelle (best bartender ever), Shannon and Melissa. I usually don't remember names of Hotel/Restaurant staff but they made feel as I'd known them forever. The rooms were very clean and the food, wine(Joel Gott) was great and the breakfast buffet was very good, fresh and full at all times. Thank you!

  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
2 Thank Jim H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brian O, General Manager at Lighthouse Inn at Aransas Bay, responded to this review, 29 July 2014
Thank you for taking the time to write this wonderful review about your weekend stay with us, I review ALL guest comments with the staff. It gives them gives them great pleasure and satisfaction that you were kind enough to mention so many by name. They work very hard to provide a high level of customer service and it is a good feeling when they are recognized for it. We look forward to your next visit.
Sincerely,
Brian Olsen
General Manager
The Lighthouse Inn at Aransas Bay.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 26 July 2014

i was wonderfully surprised by the accommodations on my first trip to Rockport The Lighthouse Inn was charming and clean; and the bartender Michelle was the bomb! Had a blast relaxing in the bar and chatting with her. We will stay here again

Room Tip: our room with a king bed was perfect for a family of 3 or 4 since we could close a door for immediat...
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  • Stayed July 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
2 Thank grace C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brian O, General Manager at Lighthouse Inn at Aransas Bay, responded to this review, 27 July 2014
Grace, thank you for this glowing review about your first visit to Rockport and our hotel. I am so pleased that you enjoyed yourself. I will definitely pass your kind comments along to Michelle. She if one of the thing that make the Palm Room Bar and Grill so much fun. We ALL are looking forward to your next visit.
Sincerely,
Brian Olsen
General Manager
The Lighthouse Inn at Aransas Bay
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Houston, Texas
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 23 July 2014

Yes, This is the best hotel ON the water in Rockport PERIOD.This review is a "lot late" ...but in 7/2011 we stayed here. Whom-ever was managing here at that time is responsible. I'll be brief. I'll preface. In my opinion, over priced for what one receives. Bay rooms are best in the summer , view and (lackof heat-wise) ie. cooler room temps. A/C units are inadequate. Note on balcony door read "keep door closed" to allow for room to cool.Obviously. Owner really needs to invest in an easy way to unload a guest's belongings from the carriage to the assigned room.
Ferrying all belongings through the lobby to the one elevator by one's self is not an easy task. Basically a sham. Those of some wealth competing for attention stay here. It is the only choice they have as this is the best Rockport has to offer ...so far. That's it. Owner needs to invest in this property and upgrade. Charlotte Plummers and the establishment across the street from CP is owned by the same folks. Not sure if the Lighthouse is in anyway connected. Thank you.

Room Tip: If you have a lot of baggage get ready for a LOT of heavy lifting. If above 1st floor with lots of b...
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  • Stayed August 2013, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 271Richard271
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brian O, General Manager at Lighthouse Inn at Aransas Bay, responded to this review, 24 July 2014
Thank you for taking the time write this candid review about your stay in July of 2011. I must apologies if we did not meet your expectations. The bell carts for luggage assistance must have been in use by other guests. The sticker on the balcony door is a reminder that if you go out onto the porch, to sit in the rocking chairs, to close the doors. Some guests like the sea breeze in their room not realizing how long it takes for the AC unit to cool the room afterward. We are in no way affiliated with Charlotte Plummer’s.
Sincerely,
Brian Olsen
General Manager
The Lighthouse Inn at Aransas Bay
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Willis, Texas
Level Contributor
36 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 23 July 2014

This hotel lived up to their website advertising. A well maintained property. I had a pool side room. Initially concerned there would be a noise issue, but the walls must be well insulated because it was pleasantly quiet in the room. Property ends at the water's edge. No beach, but wonderful pier with gazebo.
Corporate management was responsive to an email I sent explaining a staffing issue in the restaurant on Sunday night (7/6/14). The in-house restaurant furnished a very good breakfast buffet each morning. The breakfast has cooked and cold items and a waffle station. Breakfast is included with your room, making this property a good value.

Room Tip: Rooms either face the enclosed pool area or Aransas Bay, you need to specify your choice at booking.
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  • Stayed July 2014, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank alaskafirsttime
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brian O, General Manager at Lighthouse Inn at Aransas Bay, responded to this review, 24 July 2014
Thank you for taking the time to write this wonderful review as well as giving us your candid feedback about your dining experience July 6th. All guest comment are reviewed with the staff in an effort to improve quality of service and the overall guest experience. We all hope to see you back very soon.
Sincerely,
Brian Olsen
General Manager
The Lighthouse Inn at Aransas Bay
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Lighthouse Inn at Aransas Bay

Property: Lighthouse Inn at Aransas Bay
Address: 200 S Fulton Beach Rd, Rockport, TX 78382-7736
Region: United States > Texas > Texas Gulf Coast > Rockport
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Rockport
#2 Family Hotel in Rockport
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Lighthouse Inn at Aransas Bay 3.5*
Number of rooms: 78
Official Description (provided by the hotel):
The Lighthouse Inn is the perfect choice for a vacation on the Texas coastal bay, with full-service accommodations in the beautiful Aransas Bay. Relax and enjoy a laid back Texas getaway with luxurious guest accommodations and amenities and our friendly staff. Positioned at the entrance of Fulton Harbor with a magnificent view of Aransas Bay, enjoy modern amenities, shoreline access and our excellent location close to local attractions and things to do in the Texas Riviera. ... more   less 
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Also Known As:
Lighthouse Inn At Aransas Bay Hotel Rockport
Lighthouse Hotel Rockport
Lighthouse Hotel At Aransas Bay
Lighthouse Inn At Aransas Bay Rockport, Texas

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