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“Surprised to say the least”

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Laguna Reef Condominiums
Ranked #7 of 20 Hotels in Rockport
Certificate of Excellence
San Antonio TX
Level Contributor
55 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Surprised to say the least”
Reviewed 29 September 2012

We have stayed here several times before they converted to condos. Enjoyed talking to others at their breakfast. We found our condo, unit 316. It was spacious and comfortable. BUT. then came the ants, crickets, and unk bugs. Beds were awful. Blanket had cigarette holes. Sheets were substandard. Bathroom had dead bugs etc. it is overpriced. Better choice would be the Lighthouse in the Fulton area this could be a great place with some upgrades and attention to detail. Oh did I forget to say no breakfast. We only saw workmen, no customers. SAD.

Stayed September 2012
Helpful?
4 Thank BlairsSanAntonioTX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brenda O, Manager at Laguna Reef Condominiums, responded to this review, 25 June 2013
I am so sorry for the experience you had at your last stay. I want to assure you that that Condo has been purchased by a different owner and remodeled. We invite you to come back and experience the changes that have been made. Again, I apologize for the previous experience.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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87 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
San Antonio, Texas
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 24 July 2012

Stayed in Room 314 small 2 bedroom. Had granite countertops in the kitchen and 2 bathrooms. Tiles floors in entry way, bathrooms, kitchen and dining room. Television in both bedrooms. View of the bay from balcony was beautiful. Staff was very friendly. Housekeeping available everyday replacing used towels and emptying trash containers. Fishing pier was awesome, no missing boards and beautifully lighted at nite with lights under water. Enjoyed so much didn't want to leave! Big hit with entire family, ready to reserve for next year.

  • Stayed July 2012, travelled with family
    • Value
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Helpful?
3 Thank tourist839
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Austin, Texas
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 15 July 2012

We stayed in room 316 in July 2012. There was black hair on both bathroom floors, in our towels and in the shower/tubs. There was also an empty "dip" can on the floor by the sofa waiting for us when we checked in. If they pay their cleaning staff, they are getting ripped off.

Room Tip: Inquire about pets. Apparently they are pet friendly as we saw plenty of dogs going in and out of r...
See more room tips
  • Stayed July 2012, travelled with family
    • Value
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Helpful?
5 Thank jsouth_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Katy, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 July 2012

We stayed in room 304 in July 2012. It was clean and up to date. The pool was well kept and the kids loved it. The pier is the best in the area and is well lit at night (great for night fishing). It was everything we expected. The view of the bay is as good as it gets. The staff were friendly. It felt very much like a hotel and we got allot for the money we spent there. No complaints.

Room Tip: Apparently each room is different. They have dog friendly rooms. Our didn't allow dogs and it...
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  • Stayed July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kerric147
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Austin, Texas
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 25 June 2012

The lighted pier is great for fishing.

The manager made us wait until exactly 4 to check in. Absolutely nothing happened at the front desk between 3:50 and 4 o'clock, but the manager wanted us to wait...

The "private" balcony is separated from the entire row of balconies by a small railing - making for wonderful neighborly chats at 1 am, when the frat party is just getting started, and again at 4:30am when the fishermen leave.

Room Tip: 411 and 412 are the most private balconies.
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  • Stayed June 2012, travelled as a couple
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    • Cleanliness
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Helpful?
2 Thank RetiredRoadies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Antonio, Texas
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 24 June 2012

We have been coming here since 1997. The hotel no longer has free continental breakfasts. They don't clean the rooms unless you request it (they don't tell you that), we found a used plastic toothpick on the nightstand. They didnt even empty the trash can in the room The entrance to the pier was missing a board and full of seaweed, my wife fell when she grabbed the railing and it gave way. Laguna Reef is run like a fish camp and I'm okay with that but not at almost $200.00 a night. There are better hotels for that kind of money. We'll stay at the Lighthouse next time.

  • Stayed June 2012
    • Value
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Helpful?
5 Thank Homelesstexan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Memphis, Tennessee
Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 2 January 2012

We stayed in a clean and spacious 4th floor two-bedroom suite at the Laguna Reef during a Christmas vacation trip to Rockport to view the whooping cranes at Aransas Wildlife Refuge. The master bedroom and living room both featured a balcony and floor to ceiling windows and an unimpeded view of the bay. Every morning we threw back the drapes to enjoy spectacular sunrises, and enjoyed early morning and late afternoon walks along the waterfront and the private fishing pier. The kitchen was adequately stocked for preparation of simple meals and the furniture in the living and dining room areas was clean and comfortable, although somewhat dated. The beds were very comfortable, and we all slept well. Amenities were pretty minimal, and room service was provided only every three days. However, the staff was friendly, welcoming, and provided helpful information about area dining, shopping and attractions. While the front desk was closed overnight, we were given phone numbers to contact staff if we had any after-hours needs. All in all, it felt very much as if we had our own private condo on the beach rather than staying in a resort hotel. It was quiet, private, and altogether satisfactory for a low-key getaway.

Room Tip: Third and fourth floor rooms facing the bay are a definite plus.
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  • Stayed December 2011, travelled with family
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Helpful?
4 Thank lkoxford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Laguna Reef Condominiums

Property: Laguna Reef Condominiums
Address: 1021 S Water St, Rockport, TX 78382-2325
Phone Number:
Region: United States > Texas > Texas Gulf Coast > Rockport
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Rockport
#4 Romantic Hotel in Rockport
Price Range (Based on Average Rates): ££
Number of rooms: 60
Official Description (provided by the hotel):
Texas coastal vacationing at its best! We have 1, 2 and 3 bedroom condominiums, as well as standard hotel rooms, in our 4 story building with elevator access. Each unit is decorated in a special way. The condos all have an amazing view of the bay from the balcony with the best sunrise you'll ever see over the water. Each one has fully equipped kitchens and are fully furnished with an assortment of twin, queen and king size beds. We have a 1000 foot, private, lighted fishing pier with water light for night fishing, a pool and hot tub for our guests enjoyment. There are picnic tables with grills for outdoor cooking and entertainment. ... more   less 
Also Known As:
Laguna Reef Hotel
Laguna Reef Condominiums Rockport, Texas

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