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“Friendly Staff and Nice Rooms”

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Red Roof Inn Austin - Round Rock
Ranked #23 of 26 Hotels in Round Rock
Round Rock, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Friendly Staff and Nice Rooms”
Reviewed 24 February 2014

I only stayed one night, mini get-away from life and chose this hotel. I was kinda skeptical at first b/c there are some negative reviews but also some positive reviews. Start off, I checked in with Ella, she was not only bubbly but very efficient when it came to check in and answering questions. All indoor hotel which I like, it feels alot safer than an outdoor hotel. My room had hardwood floors, microwave and fridge which I thought was nice. Also, the entire hotel has FREE WIFI which is a plus since alot of places charge for this. The best part was the BED, very comfy--I had a king size, plenty of space for me!!! At checkout, I checked out with a young lady by the name of Tracy who was also very polite. Overall my stay was very comfortable. I recommend for light sleepers to choose a room situated closer to the middle or back to avoid traffic noise. I will return again!!!

Room Tip: If you want a quieter room, choose a room located in the middle or back of property away from stairs...
See more room tips
  • Stayed February 2014, travelled solo
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Helpful?
1 Thank CarmenM50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neal P, General Manager at Red Roof Inn Austin - Round Rock, responded to this review, 28 February 2014
Thank you for taking the time to review our hotel. We always value the feedback from our guests. We are very happy that you enjoyed your stay. We feel that Ella and Tracy are strong assets to our team and I shared this review with them and they are pleased as well. We will look forward to serving you again when your travels bring through the Round Rock area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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152 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (27)
Date | Rating
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  • French first
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  • Any
English first
Sacramento, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 February 2014

My stay at the red roof inn was perfect, customer service was excellent and Ella was an excellent help. very respectful and always checking to see if anything was needed. i will definaty be staying there in the future and would refer anyone there.

  • Stayed February 2014, travelled on business
    • Value
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Helpful?
1 Thank Christina T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neal P, General Manager at Red Roof Inn Austin - Round Rock, responded to this review, 28 February 2014
Thank you for taking the time to review our hotel. We always value the feedback from our guests. We are very happy that you enjoyed your stay. We feel that Ella is a strong asset to our team and I shared this review with her and she is pleased as well. We will look forward to serving you again when your travels bring through the Round Rock area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Grove, Oklahoma
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 8 December 2013

Of all the hotels I have stayed at while doing business, the Red Roof Inn in Round Rock Texas has provided the best value. The price is quite reasonable. After a staying 2-3 times a year over 5 years, the manager has come to know me, and has extended courtesies to me when the website glitched on my booking. The rooms while not luxurious, are nice. The staff is very helpful. They don't have a breakfast, but offer 15% off at the local IHOP, where service is fast and the food is much better than typical hotel breakfasts, even at much more expensive hotels.

  • Stayed September 2013, travelled on business
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Helpful?
1 Thank Dan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neal P, General Manager at Red Roof Inn Austin - Round Rock, responded to this review, 28 February 2014
Thank you for taking the time to review our hotel. We always value the feedback from our guests. We are very happy that you enjoyed your stay. We feel that Ella is a strong asset to our team and I shared this review with her and she is pleased as well. We will look forward to serving you again when your travels bring through the Round Rock area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Miami Beach, Florida
1 review
Reviewed 8 November 2013

They said since we booked on expedia they could only give us the handicap room. It was on the first floor next to a side door that doesn't lock. Did not feel very safe especially at night. Also during the last two nights of our stay an escort service was being run in the room adjacent to us. Their door was opening and closing on an hourly basis with clients entering, receiving service, and leaving. I know this because I walked out at 2am to see what was up with all the door slamming. I did this on both nights always seeing different johns and the same girl.

  • Stayed November 2013, travelled as a couple
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Helpful?
Thank LarryN619
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Round Rock, Texas
Level Contributor
3 reviews
Reviewed 4 October 2013

I showed up about 9am, with not much else to do... but checkin was not until 3pm. I asked if i could check in early, and was given a double room rather than a single. While the space was smaller and had 2 beds i was allowed to unpack my things from my car and get an early start on the day. The two women up front at the counter were very polite, and yea.. the pool is a gimmick, not a luxury pool.. although, to be fair.. only 4 or 5 star hotels have good pools. which is sad, cuz you get charged for a pool... but oh well. is life.

I wouldn't have checked into a hotel if it was not for the government shutting down; I was camping and I live far away.

Room Tip: 1/2 the rate of the other hotels around.. although, not nearly as nice as a 100$ room. Would stay...
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  • Stayed October 2013, travelled solo
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Helpful?
Thank Error_3313
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Austin, Texas
Level Contributor
51 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 3 October 2013

I spent a couple of nights with family here. My parents visited and we got a room with two queen beds. The room was clean and functional and ok for what we needed. There's coffee in the lobby and that's about it. Pretty basic, and the cheapest we got for the area. The hallways and entryways do smell like tobacco, but the room did not. I didn't have any issues with noise or trouble sleeping, aircon was fine. I saw some customers with dogs on the hallway but we didn't hear any noise from pets either. Ok for passing through.
Location is great, next to IHOP and gas station, across the highway from Fuddruckers and a discount cinema, many other restaurants in the area, Chuys, Carinos, Ruddy's.

  • Stayed September 2013, travelled with family
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Helpful?
Thank BriegelDgo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bryan, Texas
1 review
Reviewed 30 September 2013

Nice room. Front desk clerk was nice. Worth the money for a place to sleep. Only down fall was you could smell the smoking rooms and the pool is just a large bath tub. No laps in there! Will be returning for more baseball tournaments.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rodeojunkie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Red Roof Inn Austin - Round Rock

Property: Red Roof Inn Austin - Round Rock
Address: 1990 North I-35, Round Rock, TX 78681
Region: United States > Texas > Round Rock
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #23 of 26 Hotels in Round Rock
Price Range (Based on Average Rates): £
Hotel Class:2 star — Red Roof Inn Austin - Round Rock 2*
Number of rooms: 107
Official Description (provided by the hotel):
Our newly renovated 3 story hotel of 107 rooms situated on the Interstate 35 corridor, gives a home away from home feeling. We offer free wi-fi throughout entire hotel and in guest rooms, we have on-site self service laundry (coin operated), refrigerators and microwaves in all guest rooms as well as your furry companions stay FREE (we just require that they have a kennel, collar and leash upon check-in) and lastly, 24-hr coffee machine to access at any time. Located near an abundance of restaurants, so there is always a place to choose from to eat breakfast, lunch, dinner or even a late night snack. We also provide 2 vending machines, one with drinks and the other with snacks so you will never go thirsty or hungry. ... more   less 
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Also Known As:
Red Roof Inn Round Rock
Round Rock Red Roof Inn

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