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“It was just OK for a couple of nights”

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Quality Inn & Suites - Round Rock
Ranked #12 of 26 Hotels in Round Rock
Certificate of Excellence
San Francisco, CA
Level Contributor
87 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
“It was just OK for a couple of nights”
Reviewed 5 June 2007

I booked a single room (one queen bed) and it was a bit smaller than the standard sized rooms, but this was to be expected. The furniture and fixtures were generally worn out and "tired" but the carpeting appeared to be quite new. Too bad the water condensate from the air conditioner leaked onto the new carpet and made it soaking wet in one area near the entrance. The room also has a microwave and small refrigerator.

Basically the room was adequate for a two-night stay. This would not be my first choice if I returned to the area, but I would not necessarily boycott the place. My biggest gripe is not getting what was advertised:

The "expanded continental" breakfast offering was fine on Saturday, but fell apart on Sunday. I arrived to eat at 9:00 (it closes at 9:30). Had to wait 10 minutes for more coffee to arrive. Neither of the two juices were available. There was no waffle mix to use in the waffle iron. There were no pastries / bagels etc., and the picked-over fruit was not ripe enough for consumption. I was left with a bowl of cereal and eventually a weak coffee. It was generally a sad sight, yet the property promotes the virtues of its free breakfast.
There was also a sign on the front desk - "Be sure to ask for your free copy of USA Today". Yeah, right. The least they could do is take down the sign if they do not have any papers.

A small issue, but deceptive nonetheless: I found out after I checked out, and on the way to the airport, they add $1.50/day for the cost of the in-room safe, but they will remove the charge if you ask them to. Gee, it would have been nice to know this when I checked-in. Again, it was "only" $1.50/day but it left a bitter feeling because they were less than forthcoming about it.
The small swimming pool was closed for renovation. I wonder if I should have asked for a rebate because of that? I really had no time to go swimming anyway, but others might have wanted to use it. This closure should have been mentioned on the web site when I booked the room.

So, I give the place a mediocre rating - it wasn't horrible, but.....

  • Liked — Location on I-35
  • Disliked — Not getting the amenities that were advertised. Deceptive charge for in-room safe
  • Stayed June 2007, travelled solo
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Business service (e.g., internet access)
Helpful?
1 Thank SFCAcruiser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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314 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (30)
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English first
Level Contributor
24 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 31 May 2006

I ended up staying an extra night because of meeting with Dell. The national business hotel chain was booked and recommended the Days Inn & Suites.

This hotel is a little older but in perfect condition. Their rooms were much nicer and larger than other hotel. The staff is great and overall atmosphere is very comfortable.

It must be a hidden Gem, because the other guest that I talked to in the lobby have been coming to the Days Inn Suites Round Rock for years.

I will most likely stay at this hotel the next time I am in Round Rock

  • Stayed May 2006, travelled on business
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JA007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Quality Inn & Suites - Round Rock

Property: Quality Inn & Suites - Round Rock
Address: 1802 S Interstate 35, Round Rock, TX 78681
Phone Number:
Region: United States > Texas > Round Rock
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #12 of 26 Hotels in Round Rock
Price Range (Based on Average Rates): £
Hotel Class:2 star — Quality Inn & Suites - Round Rock 2*
Number of rooms: 49
Official Description (provided by the hotel):
The Quality Inn & Suites Round Rock is a newly renovated hotel in Round Rock, TX. Recently updated in 2016, the hotel offers large rooms with microwaves and refrigerators. The hotel provides a FREE large hot breakfast buffet including sausages, eggs, Texas-shaped waffles, and much more! ... more   less 
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Also Known As:
Days Inn & Suites Round Rock Hotel Round Rock
Days Inn And Suites Round Rock
Days Inn Round Rock
Round Rock Days Inn

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