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Reviewed 17 December 2009

This was very nice. The room was clean, comfortable, and very roomy. Price was reasonable. Staff was very friendly and accomodating. We will certainly stay there each time we visit Round Rock!

  • Stayed: December 2009, travelled as a couple
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Thank dcollins1074
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 June 2009

Very old hotel, seems remodeling is under way. Room was not clean, carpets dirty, bathroom needed cleaning,commode flushed hard, AC unit noisy and mattress needed replacement. Management needs to be more attentive to the room maids to be sure the rooms are up to standards.

  • Stayed: June 2009, travelled on business
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1  Thank CorvetteTraveler77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 May 2009

We came in for a baseball tournament. We booked through austin hospitality. this was a nice hotel. the rooms were very large and packed with everything we needed. The whole team really enjoyed the stay. Breakfast was ok for kids, not much on healthy menu, but did'nt really expect it. Kids got the sugar fix. Staff was very friendly, even though we had lot of kids for the tournament.

  • Stayed: April 2009
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1  Thank jovasqe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 December 2008

When we arrived, the front desk discovered that our on-line Thanksgiving reservation dates were incorrect. The young man behind the counter caught the mistake and was very nice. He said that it was an honest mistake and that they had rooms and would credit the "no show" charge for the wrong date towards the two nites that we did stay. We had a nice stay and called the business office after we left to ensure the credit would be made. The business office said that they will never credit anything ever. Remember this if you ever make reservations there. We followed up with a letter explaining the situation and asking again about the credit towards the two nites that we stayed. The business office didn't respond nor will they call us back. They are horrible business people and have lost about 15 to 20 years of our business. Our first grandchildren were recently born and live near their hotel. When we visit in the future, we plan to stay elsewhere. Don't trust ANYTHING that place tells you.

Stayed: November 2008
Thank AlbuquerqueJaded
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 March 2008

Terrible business practices! You call and they quote you a rate then when you arrive about 5 minutes later they change the rate. This has happened 3 times to me. It has come to the point that I will not stay with them.

Great location, but no ethics at all.

  • Stayed: December 2007, travelled on business
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Thank The_Hauler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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