My husband is a truck driver who never even made it through the door of his hotel room, yet was charged on his credit card for his reservation. He's been in this line of work for over 30 years and routinely checks the hotel directories for tractor trailer parking and then calls the hotel, double checks with the reservations clerk for tractor trailer parking, and then has them hold a room on his credit card. He called this hotel after confirming through the Comfort Suites directory that there was indeed tractor trailer parking, and was told by the desk clerk that there definitely was. However, when he showed up at the hotel, the parking lot was not large enough for him to get his truck into. He left his rig by the front entrance and went in and spoke with the manager on duty, whose name is Sunita "I don't give out my last name", and she denied up and down that any of her clerks would've told him that there was truck parking. She literally called him a liar. She could not attest as to why the directory said that there was tractor trailer parking, and she was "sorry" but she had to charge his credit card for the reservation as it was after 6:00. My feeling on the matter is that these people know exactly what they are doing to attract the truckers and then purposely rip them off, as they obviously cannot walk away from their rigs on the highway in order to stay in a room that they reserved under the false pretense that there would be a place for them to park. Avoid these scam artists.
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- Also Known As:
- Comfort Suites i-35 North Hotel Round Rock
- Comfort Suites Round Rock
- Round Rock Comfort Suites