This hotel has bed bugs, one of the guys working at the front desk was very attentive and asked if I'd like to be moved to a different room after discovering the bugs. I told him yes and, I was moved directly across the hall, at this point I did not feel comfortable staying in a hotel room directly across from a room that had bedbugs so I went back down to the front desk, and informed a different guy that I'd be changing hotels and I'd like a refund. At that point he said he'd have to call his manager, so he did, and very rudely acted as if bed bugs were no big deal and I was making a big deal out of nothing. Finally after talking to the manager he said he would give me a refund. This hotel needs to take some responsibility for the infestation in their hotel and not just pretend as if the bugs do not exist.
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- Also Known As:
- Comfort Suites i-35 North Hotel Round Rock
- Comfort Suites Round Rock
- Round Rock Comfort Suites