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Homewood Suites by Hilton Austin / Round Rock
Ranked #2 of 26 Hotels in Round Rock
Certificate of Excellence
GreenLeadersBronze level
Leander, Texas
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Very Clean Helpful”
Reviewed 17 June 2014

This is a great place to stay with family or for work, rooms are clean quite with plenty of room for our family to spread out. My grandson loved the pool and basketball court, and i felt safe in the area going for my walks.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank lorie640
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carlos N, Front Office Manager at Homewood Suites by Hilton Austin / Round Rock, responded to this review, 22 June 2014
Hello Lorie640,

We greatly appreciate you taking the time to post an amazing review for our property! It sounds like our Homewood Suites is the perfect "home away from home" for you and your family. We hope to continue to be your number one hotel choice when visiting the Austin/RR area and hope to see you soon!

CarloCarlos Nunez
Guest Service Manager
Homewood Suites Round Rock
512-341-9200s Nunez
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686 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (68)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Knoxville, Tennessee
Level 6 Contributor
117 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 11 June 2014

Appears brand new. Decor is great and comfy. Staff super nice. So convenient right off the interstate. Far enough from Austin (18 miles from center city) to get a really great rate for the amenities (first I've seen with a basketball court next to the pool) yet close enough to make it my choice hotel for visitng the entire Austin area. On a side note, It's also only about 2 miles from the world famous Round Rock Donuts which are great with the in room coffee;)

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 3DStiles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carlos N, Front Office Manager at Homewood Suites by Hilton Austin / Round Rock, responded to this review, 12 June 2014
Hello 3D Stiles,

Thank you so much for taking the time to fill out our survey and we are thrilled that you had an amazing stay here at our property! We always appreciate it when a guest lets us know about our service and just like our motto we aim to be "Number 1 Duck!". We hope to continue to meet and exceed your expectations and hope to see you again soon!

Carlos Nunez
Guest Service Manager
Homewood Suites Round Rock
512-341-9200
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kerrville, Texas
Level 2 Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 10 June 2014

This is a great hotel for families! There were two TVs so kids and parents could view something different. The rooms were spacious, clean. All of the staff was friendly and assisted in every way possible. Will stay again!

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
2 Thank sandra g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carlos N, Front Office Manager at Homewood Suites by Hilton Austin / Round Rock, responded to this review, 12 June 2014
Hello Sandra G,

Thank you so much for taking the time to fill out our survey and we are thrilled that you had an amazing stay here at our property! We hope to continue to be your number one choice when visiting the Austin/Round Rock area. On behalf of our staff have a great summer and we hope to see you again soon!

Carlos Nunez
Guest Service Manager
Homewood Suites Round Rock
512-341-9200
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pittsburg
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 June 2014

The rooms was nice and clean; spacious and nicely put together. Kitchen was stocked with everything necessary to cook. Lots of complimentary items throughout the week including dinner and happy hour M-Th (great for a business trip for sure!), movies, coffee.
The Front Desk was the best of any hotel I've ever stayed at; we were on a first name basis, so friendly yet very professional! Loyal to Hilton hotels and Embassy Suites...this Homewood Suites was the best overall hotel experience...hands down! Happy hour was simple with "serve yourself" beer and wine cocktails. I liked that because it was not too crowded...great way to relax and unwind. The pool was the perfect size for adults and safe entry for our kids -adults were able to visit while watching the kids. I'd highly recommend.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank travelingal444
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John M, Manager at Homewood Suites by Hilton Austin / Round Rock, responded to this review, 9 June 2014
Travelingal444,
The duck is the symbol of Homewood Suites and our personal motto at the Homewood Suites Round Rock is “#1 Duck!” I’m happy to hear you say, “…this Homewood Suites was the best overall hotel experience...hands down!” because this is exactly what we are aiming for. Thank you for the wonderful review and on behalf of the entire staff I welcome you back anytime.
Thanks,
John Melstrom
jmelstrom@vistahost.net
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New Orleans, Louisiana
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 June 2014

Quality was great, staff friendly. Would definitely stay again! Air condition cooled, but room did not STAY cool. That was the ONLY complaint! The mattresses were top quality and comfy! Was perfect for our needs with 2 17 year old boys that had their own beds to sleep in.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
2 Thank itsme9692
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John M, Manager at Homewood Suites by Hilton Austin / Round Rock, responded to this review, 9 June 2014
Ann M,
I’m pleased to hear that you enjoyed your stay with us at the Homewood Suites Round Rock. I hope your two 17 year old boys made use of the pool and basketball court. I’m happy to hear that you enjoyed our mattresses which are, in my opinion, fantastic. I welcome you back anytime you need to stay in the Round Rock area.
Thanks,
John Melstrom
jmelstrom@vistahost.net
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Denton, Texas, United States
Level 6 Contributor
186 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed 3 June 2014

This is a fairly new facility. Rooms are clean and comfortable. I like the way the suites are set up. The hotel staff aim to please and are very helpful. The only drawback I saw was a lack of ice machines and vending on the first floor. Of course the rooms have refrigerators with ice maker but they are turned off when the room is vacated and turned back on by the next guest. However the front desk clerk immediately went to the back room and brought out ice for our room on our arrival.

The breakfast in the morning is nice as well.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RoyB871
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John M, Manager at Homewood Suites by Hilton Austin / Round Rock, responded to this review, 9 June 2014
RoyB871,
Thank you so much for staying with us and I’m glad to hear that you enjoyed your stay. I hope to see you again the next time you are in the Round Rock area.
Thanks again,
John Melstrom
jmelstrom@vistahost.net
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edmonton
Level 4 Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 2 June 2014 via mobile

We stayed here for my husband's training course , the service regardless of the time was excellent! They ran out of a soda I can't get in Canada, when we came back there was a case on our table ! That was amazing! The room was great and the daily meals were excellent. Staff were extremely helpful and courteous! I'd come back in a second! Thanks
to the staff in every way but the front desk staff were impressive!!!

Stayed May 2014, travelled on business
Helpful?
1 Thank Jane G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John M, Manager at Homewood Suites by Hilton Austin / Round Rock, responded to this review, 9 June 2014
Jane G,
Thank you for sharing your experience with everyone. I cannot express how honored I am to have the staff we have here at the Homewood Suites Round Rock! I’m happy you were able to experience the staff, as they always are, at their best. Please come back and see us again.
Sincerely,
John Melstrom
jmelstrom@vistahost.net
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Homewood Suites by Hilton Austin / Round Rock

Property: Homewood Suites by Hilton Austin / Round Rock
Address: 2201 S Mays St, Round Rock, TX 78664-7549
Phone Number:
Region: United States > Texas > Round Rock
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 26 Hotels in Round Rock
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Homewood Suites by Hilton Austin / Round Rock 3*
Number of rooms: 115
Official Description (provided by the hotel):
The Homewood Suites Austin Round Rock hotel in Round Rock, Texas opened in September 2010 and is conveniently located just off I-35 at the intersection of Hesters Crossing and South Mays Street. We are the closest Round Rock TX extended stay hotel to Dell World Headquarters, and only 35 minutes north of Austin-Bergstrom International Airport (AUS). Our 115 tastefully appointed Homewood Suites Round Rock Texas hotel features modern conveniences suited to the savvy business traveler, along with a great location and recreational amenities to please leisure guests. Situated in a corporate campus area with many Fortune 500 companies, our upscale, all suites hotel residential style one-and two-room suites ideal for business travelers, family vacations, sports groups and extended stay guests. All guests can enjoy our free internet WiFi, daily complimentary Suite Start Hot Breakfast and Welcome Home evening reception, featuring a complimentary light meal and beverages including beer and wine, Monday through Thursday evenings (subject to state and local laws). Come check out our services and amenities designed to Make Yourself at Home! ... more   less 
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